Nothing I can complain on❤️

This hotels made our 20th year anniversary all the more special wonderful staff so welcoming it was amazingl

Stayed in May 2024

The toilet door was not closing completely.

Everything, staff,facilities, location.

Stayed in May 2024

Fantastic location and very chic decor. Great service.

Stayed in May 2024

bedroom poorly designed and balcony I had utterly pointless

location and views

Stayed in May 2024

Absolutely nothing! Everything was perfect!

Location was excellent! The hotel is beautiful, amenities fantastic, delicious food and staff were very courteous and professional all the way from check in to checkout! Our stay in Edinburgh was made more memorable thanks to the W Edinburgh! It was one of the best hotels I’ve ever stayed in!

Stayed in May 2024

Nothing particular

Location. Staff

Stayed in May 2024

I was looking forward to going to the sushi bar. The sushi bar when we went to was disappointing as wanted a snack of sushi and the only sushi on offer was a roll, and it was too large, and all the same. Not much choice for sushi.

Stayed in April 2024

The room was a little warm and I’d have liked a thinner pillow, but overall it was a very comfortable stay

Well thought out design in the rooms with great amenities and level of service - will definitely be returning

Stayed in April 2024

Great breakfast , excellent views, very nice staff, bedrooms lovely , enough room but not massive. Excellent location for parking , shopping and nights out and no noise

Stayed in April 2024

Not being able to have a drink in the hotel bar as guests of the hotel as it’s booked for people who aren’t staying in the hotel

Great location, very comfortable bed

Stayed in April 2024

The toilets in the rooms could give a bit mor privicy

The views, the staff made an effort, the location was great

Stayed in April 2024

Amazing hospitality. Everyone friendly and helpful the room was flawless. Location 10/10 anything you want in proximity of 15 minutes walk

Stayed in April 2024

There was dust on bits around the room, also wall paint on the skirting boards. Room service sent up the wrong wine which took 40 mins to change so ended up sending back. W lounge fully booked every night, no designated time/space for W guests. I was informed the deposit they took was £100, it was actually £100 per night. Room service was expensive - a can of cola was £6!

The property was of lovely decor, most staff were welcoming, friendly and helpful, greeting us as we approached the exterior of the property. The food was tasty! The rooms were lovely and had everything you could ever need in them.

Stayed in April 2024

The mirror in the bathroom has a magnified addition. Sadly, one would need to be at least 6ft tall to see in it!

I liked the central location of the hotel. The beautiful bedroom with its amenities'. I loved the lounge on floor 11 & the panoramic views from the rooftop terrace

Stayed in April 2024

Amazing facilities right in the heart of St James. The staff have thought of everything. Room was amazing and comfortable

Stayed in April 2024

Perfect location and all details

Amazing hotel with a unique team

Stayed in March 2024

N/a

Excellent new hotel in a great location staff were 5 star

Stayed in April 2024

The staff, were extremely helpful, efficient and attentive!’

Stayed in April 2024

The coffee in room, get Nespresso!

Welcoming staff, quality of room, bars and resteraunt and location and views are exceptional.

Stayed in April 2024

Hotel room was rather small. Had to wait until 3.20pm to check in as room wasn’t ready. No food at the bar.

Lovely views 😊

Stayed in April 2024

The location is perfect. The staff is polite and helpful. The rooms are decorated to a high standard. The breakfast was amazing, truly the W hotel standard.

Stayed in April 2024

There was nothing about hotel that I didn’t like.

Initially it seemed expensive but once we had ordered we realised it was infact very good value for money

Stayed in April 2024

Everything was to a high standard staff were very helpful and a great location

Stayed in March 2024

I didn't like the price of booking the spa. The spa is absolutely gorgeous. Private bookings are essential. I thought since we were already paying high prices for the hotel and restaurant, the spa was a bit pricey for 60 minutes. I thought the spa could add a plunge pool or something similar. That is the only thing missing with the beautiful spa. You have everything else, just not an area to do cold therapy.

I loved how they made you feel welcomed and important the moment you walk through the doors for check-in. Loved the decor. it's very open and modern with a twist. The refreshment offer on arrival is lovely. The rooms are beautiful, exceptionally clean, and spacious. The bed is absolutely life. It's like a cloud. The complementary cocktails in our room and truffles were delightful. SAMBASUSHI is my favourite restaurant in Edinburgh. The ambience, the food, and staff are top of their game. Cocktails were lovely. Everything was amazing. You can't fault the W. It's very hard to say bad things about The W. I love staying with them! I have already booked my next stay!

Stayed in March 2024