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Reviews of voco St. David's Cardiff, an IHG Hotel 5 stars

Havannah Street, Cardiff Bay, Cardiff, CF10 5SD, United Kingdom

#12 of 47 hotels in Cardiff

Guests' Choice

Review score

Based on 5036 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.3

  • Facilities

    8.8

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    8.8

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Showing 76 – 100

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Family with young children
    • Grand King Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Nothing not to like!

    We stayed on the new Tiger Bay floor, which was beautifully decorated. Gorgeous views! Great breakfast! Staff are so lovely here. Nobody passes without greeting you.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Comfortable, relaxing
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Cold breakfast (hot items were cold), rude room service staff, dirty balcony, no hard copy of room service menu in room

    Comfy beds, helpful reception staff, sea view, bath, stylish paintings/art work.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Besides the room temp it was a very lovely stay and would recommend to friends and family.
    • Leisure trip
    • Couple
    • Grand King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    The room temperature was showing 30°+ even with the air con on, we even asked at reception and had an additional standalone unit added which only circulated the hot air even more.

    It was located in a good place with some amazing views of the bay. The facilities were clean and very nice to use. The staff were helpful and friendly. The food/drink was served to a very good standard and promptly. The room was big, clean and freshly decorated.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    We loved it, and would stay again.
    • Leisure trip
    • Couple
    • Standard King Room with Balcony and Minifridge
    • Stayed 1 night
    • Submitted via mobile

    Our room wasn’t ready by 3pm

    The room was great, we had a balcony room with a beautiful view of the bay. Breakfast was delicious with plenty of choice and quality ingredients. Lovely pool and jacuzzi, plus the changing room was very clean.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    10
    We spent fantastic family holidays
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 10 nights
    • Submitted via mobile

    Our bed mattress was a bit uncomfortable.

    Our room was newly refurbished. It was warm and clean. There was amazing view on Cardiff Bay from the window and balcony. The breakfast was fabulous. SPA in the hotel is great. It can get bit overcrowded between 16.00 and 18.00. The hotel staff were very friendly and helpful. I would like to thank Richard Enticott, Guest Services Manager, for his excellent customer service skills and ability to resolve problems in a very efficient and customer friendly manner. I would like to express my gratitude to the masseuses Kanchan and Marzena from the hotel SPA. They are gorgeous! I recommend it to anyone who suffers from back pain. They know what they're doing!

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was lovely, we love visiting and staying at St.David's.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Children in the spa

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Birthday weekend
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast could have been a bit better, there was no fresh pressed juice and a little few choices for this hotel category.

    The room was warm, clean and the bed very comfortable to sleep in. The view over Cardiff bay was amazing!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    Quiet Stay at an Excellent location!
    • Leisure trip
    • Couple
    • Standard King Room with Balcony and Minifridge
    • Stayed 2 nights

    The property collects a deposit of 50Pounds per night which I can understand but the refund process takes much time.

    The property is located at an excellent location. The staff were very helpful and we felt safe staying in the area although the it is a quiet city. Cardiff Central railway station is closer to the property and easily accessible via Taxi.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Standard King Room with Balcony - Mid Floor
    • Stayed 2 nights
    • Submitted via mobile

    It was amazing would’ve liked more of a restaurant menu

    Such an amazingly beautiful and thought out hotel

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Awesome
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Great spa. Nice bar and restaurant. Comfy bed and just all round lovely place

    Stayed in April 2024

  • Reviewed: 15 April 2024

    9.0
    Booked 3 rooms for family. All good with views over the bay. Richard was excellent in reception
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    Great location and excellent breakfast

    Stayed in April 2024

  • Reviewed: 14 April 2024

    10
    Very relaxing
    • Leisure trip
    • Couple
    • Standard King Room with Balcony and Minifridge
    • Stayed 1 night

    N/A

    Clean room best nights sleep I’ve had in ages. Breakfast was great.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Stay was lovely, but food service let it down.
    • Leisure trip
    • Couple
    • Standard King Room with Balcony and Minifridge
    • Stayed 1 night
    • Submitted via mobile

    The food was lovely. But it was very slow in getting out to the table and a bit cold.

    The hotel was brilliant and the staff were lovely

    Stayed in March 2024

  • Reviewed: 12 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    Shame we had to pay so much to park in the hotel car park. Would have preferred a walk in shower rather than the very high Bath to get into for the shower.

    Lovely views. Very pleasant staff.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    Expensive car park

    It's a perfect room, breakfast is fine, location is the best

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    A lovely night away to celebrate my husband's special birthday
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Parking was too expensive.

    Room with a balcony was superb. Breakfast was delicious and a huge choice.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Fantastic hotel in the heart of the sea.
    • Business trip
    • Group
    • Standard Room
    • Stayed 1 night

    The Voco St David is great place to stay

    The room is spacious, clean and comfy bed The location is great. Enjoyed all the facilities.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Grand King Room with Balcony
    • Stayed 2 nights

    A very nice hotel - all very positive.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Brilliant and relaxing as usual.
    • Leisure trip
    • Group
    • Standard Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Location , rooms snd staff

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    We enjoyed the facilities like the pool, sauna and spa. Clean hotel. Friendly staff but if only the breakfast can be a b
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 3 nights
    • Submitted via mobile

    The lack of TV channels. Not much choice. Same breakfast every morning. No variety.

    Great clean hotel.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard King Room with Balcony - Mid Floor
    • Stayed 3 nights

    Guests should be notified in advance if Gym facilities not available as some guests make a booking here because of your facilities. Also for coffee lovers, maybe some instant coffee in the room

    Staff were amazing, welcoming and understanding to the fact that the gym wasn't available to us on arrival. Breakfast and dinner were fantastic. With a lovely atmosphere and music in the dining room. Saturday night, lights were very bright and the atmosphere not as good as other nights.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Great place and location, poor service
    • Business trip
    • Group
    • One-Bedroom King Suite with Harbour View
    • Stayed 1 night
    • Submitted via mobile

    Some of the staff are extremely chippy and if you’re English don’t expect to be served until all the Welsh that arrived after you are served first.

    Very modern, and the suites are a great size with amazing views. Also the dockside area around has many interesting bars and restaurants. The bar at the Everyman is well worth a look.

    Stayed in February 2024

  • Reviewed: 7 April 2024

    10
    A perfect getaway to Cardiff
    • Leisure trip
    • Couple
    • Grand King Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Modern, light and spacious rooms. Exceptional staff and great leisure facilities.

    Stayed in April 2024

  • Reviewed: 6 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted via mobile

    The staff were excellent

    Stayed in April 2024

Showing 76 – 100

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