Havannah Street, Cardiff Bay, Cardiff, CF10 5SD, United Kingdom
#12 of 46 hotels in Cardiff
Guests' ChoiceBased on 5080 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
9.2
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 20 May 2024
Miles
United KingdomBathrooms a bit dated, but all fine.
Quiet, comfortable room, amazing view and location, fantastic staff. Would have slept until lunch time if I dint have meetings! Location is great and easy to find on sat nav, car park on sight which central hotels don't have. Will book again.
Stayed in May 2024
Reviewed: 19 May 2024
Brad
United KingdomStaff so welcoming and friendly, dinner and breakfast were exceptional too.. booked another trip as a result.
Stayed in May 2024
Reviewed: 19 May 2024
Etheridge
United KingdomGreat trip, beautiful hotel! Lovely spa
Stayed in May 2024
Reviewed: 15 May 2024
Patricia
United KingdomThere was nothing to dislike
Excellent hotel in a brilliant location
Stayed in May 2024
Reviewed: 15 May 2024
Linda
United KingdomNothing !
We liked everything about the hotel from the service we received to the excellent breakfast and spa facilities.
Stayed in May 2024
Reviewed: 15 May 2024
Roz
United KingdomNothing x
Breakfast was lovely and staff were outstanding xx
Stayed in May 2024
Reviewed: 13 May 2024
Melanie
United KingdomStaff are so lovely ans the breakfast is excellent
Stayed in May 2024
Reviewed: 13 May 2024
Alison
United KingdomEnjoyed the lovely spa facilities. Breakfast was fresh and plentiful
Stayed in May 2024
Reviewed: 13 May 2024
Ian
United KingdomNothing
Very clean excellent location
Stayed in May 2024
Reviewed: 12 May 2024
Millie-may
United KingdomI liked how modern the hotel was and how friendly the staff was .
Stayed in May 2024
Reviewed: 12 May 2024
Hannah
United KingdomSpa had little seating area and was so hot with no cups for water. Didn’t ruin our experience at all though
Staff. Couldn’t fault any of them. All so friendly, welcoming and kind. Food was exceptional. Bedroom great value for money
Stayed in May 2024
Reviewed: 12 May 2024
Jaydn
United KingdomOnly problem we had was with the room door and key card
Nice big room comfy bed good gym sauna and swimming pool
Stayed in April 2024
Reviewed: 12 May 2024
David
United KingdomEverything lovely hotel
Stayed in May 2024
Reviewed: 12 May 2024
Gareth
United KingdomNothing
Excellent can’t fault it
Stayed in May 2024
Reviewed: 11 May 2024
Jervis
United KingdomFabulous room overlooking the bay. Clean and spacious.
Stayed in May 2024
Reviewed: 10 May 2024
Deborah
United KingdomBe sure to ask for a pet bed that fits the size of your dog!
Stayed in May 2024
Reviewed: 10 May 2024
Lucy
United KingdomThe cost of the room £500 was ridiculous. If it had been cheaper we would have stayed 2 nights
All staff were very friendly, despite it being a very busy day with a big concert in Cardiff.
Stayed in May 2024
Reviewed: 9 May 2024
Zoe
United KingdomI was suprised the outside seating area / lack of outside area wasn’t more comfortable especially with the beautiful views
Location , staff
Stayed in May 2024
Reviewed: 9 May 2024
Mills
United KingdomWould have liked a lighter choice/smaller portions on evening menu
Morning staff member remembered I would want a decaf tea after just 1 day. Remembered my name. Evening restaurant staff absolutely spot on and seated/ served us promptly and were keen make sure everything went smoothly.
Stayed in May 2024
Reviewed: 9 May 2024
Heather
United KingdomI can’t think of anything I didn’t like.
I can’t recommend this hotel highly enough. It was absolutely perfect. The staff were very friendly and helpful, the hotel was clean and well presented as was the spa and the food was of a high standard.
Stayed in May 2024
Reviewed: 7 May 2024
James
United KingdomNone.
Room excellent and amazing views over Cardiff Bay. Staff very friendly. Breakfast very good. Great location.
Stayed in May 2024
Reviewed: 6 May 2024
Mills
United KingdomNot really a criticism, but evening meal portions were quite large for us. More food than we would normally eat at home, maybe lighter versions of menu items could be considered as it is wasteful not to eat all the meal.
Staff were very efficient and friendly. Check in was very straightforward. Room was excellent - upgraded for us by hotel. Coffee machine in room was appreciated. Food was excellent. Didn't try the spa.
Stayed in May 2024
Reviewed: 6 May 2024
Alastair
United KingdomParking charge of £24
Great room service late night curry
Stayed in May 2024
Reviewed: 6 May 2024
Susan
United KingdomJust a bit too far from the Principality Stadium and Cardiff city centre .
Loved the room view was amazing , very comfortable bed -everything you needed was in the room. Car parking very handy on site even though a bit expensive
Stayed in May 2024
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