20 Garlick Hill, City of London, London, EC4V 2AU, United Kingdom
#13 of 1,018 hotels in London
Guests' ChoiceBased on 3480 hotel reviews
9.4Cleanliness
9.7
Comfort
9.8
Location
9.5
Facilities
9.5
Staff
9.7
Value for money
8.8
Free WiFi
9.4
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End of dialog contentReviewed: 23 May 2024
Ooopauline
PolandI loved this hotel - the location is excellent, being close to the metro and Tate Modern, making it easy to get to various parts of the city. My room was clean, quiet, and beautifully decorated, equipped with everything I needed. The hotel’s decor is stunning, and the staff at the reception were friendly and helpful. Additionally, the rooftop restaurant and bar provide a lovely place to spend time with a great view.
Stayed in May 2024
Reviewed: 23 May 2024
Jenny
United KingdomGreat location, roof bar terrace was amazing and so was the food. Great staff, very helpful and friendly
Stayed in May 2024
Reviewed: 22 May 2024
Begum
GermanyThe only thing we really didn't like was the inconvenience of the panel where you control the lights and A/C. Right before going to bed at the middle of the night, somebody had to come fix and centrally reset the settings for our room just because we were not able to turn off the lights anymore. The A/C also did not work properly until it was reset.
The staff was very friendly. Our room was clean and comfy. The building is nicely located with just a 1 min walk to the subway station.
Stayed in May 2024
Reviewed: 21 May 2024
Duncan
United KingdomNil
The service was amazing across the board, the rooms were clean and comfortable and the food was excellent.
Stayed in May 2024
Reviewed: 20 May 2024
Raheela
United KingdomNothing at all
Location
Stayed in May 2024
Reviewed: 20 May 2024
Ben
United KingdomOne of the rare occasions where I simply cannot fault a single element of my stay. From the moment I arrived the staff made the experience exceptional. I will certainly be returning very soon. The rooms, location, service and food here are all above what is commonplace for even a five star hotel. Thank you and well done!
Stayed in May 2024
Reviewed: 20 May 2024
Charles
United KingdomRoom was a bit small though very well appointed
Lovely hotel and staff
Stayed in May 2024
Reviewed: 19 May 2024
Steve
United KingdomNothing
Everything about the hotel was lovely I cannot fault anything
Stayed in May 2024
Reviewed: 19 May 2024
Kelly
United KingdomNot too keen on the 7am Church Bell wake up but hey its next door to a church! When we go again i will ask for a room on the other side of the building if possible.
Excellent stay, lovely room, compact but completely comfortable. Lovely touches like free drink in the mini bar, coffee machine, radio, nice toiletries, and even a rubber ducky! The bed linen and towels are exception quality. Didn't use the restaurant but did enjoy lovely drinks at the rooftop bar. All reception staff we spoke to were delightful. Kept our bags after checkout so we could enjoy a luggage free day.
Stayed in May 2024
Reviewed: 19 May 2024
Karen
United KingdomNothing not to like
Modern, clean and great location
Stayed in May 2024
Reviewed: 19 May 2024
Joy
United KingdomN/A
Lovely room. Helpful Service without being intrusive. Marshall speakers and sound proofing
Stayed in May 2024
Reviewed: 16 May 2024
Virginia
United KingdomNothing
Lovely small intimate hotel tucked away in the city of London. In an excellent location for the Barbican and the Tate/ Southbank. Great rooftop restaurant. Very comfortable bed.
Stayed in May 2024
Reviewed: 16 May 2024
Valerie
United KingdomBreakfast was good but not exceptional
Location Ambience
Stayed in May 2024
Reviewed: 16 May 2024
Jens
AustriaWe arrived by car. Getting to the hotel is quit tricky and to park the car you need to use a general parking garage, which is walking distance 15 minutes. Acceptable overall, but the way in and out to the hotel with a bigger car is challenging.
Nice stylish hotel, great location, very friendly supportive staff, good breakfast. We loved the roof terrace restaurant. Room rather small, but really nice and super clean. Comfortable bed, overall very quiet and cozy.
Stayed in May 2024
Reviewed: 15 May 2024
Venkat
AustraliaStaff hospitality
Stayed in May 2024
Reviewed: 14 May 2024
Nicky
New ZealandNothing
The hotel is very close to St Pauls and within walking distance to many attractions. The reception staff were friendly and helpful. We really liked the decor and the attention to detail in the styling of the hotel. Our room was quiet, spacious and immaculate.
Stayed in May 2024
Reviewed: 12 May 2024
Deborah
NetherlandsIt was in the City and thus quiet on weekends which was lovely. The staff was very friendly and quick in their response. It was just wonderful.
Stayed in May 2024
Reviewed: 12 May 2024
Sheenagh
IrelandBeautiful rooms with great facilities. Staff were so amazing, friendly & attentive
Stayed in May 2024
Reviewed: 12 May 2024
Charlene
United KingdomNoise from outside, but that couldn't be helped.
Customer service was amazing. Espeshily the man on check in / check out. Very friendly and nothing was too much trouble.
Stayed in May 2024
Reviewed: 12 May 2024
David
IrelandNothing
Good Location, Attentive Staff, Good Food and Nice Ambiance
Stayed in April 2024
Reviewed: 11 May 2024
Darren
IrelandNothing negative
Lovely hotel in city of London, quietly tucked away down a small lane. Perfect location within walking distance of Mansion House tube. Very polite staff and excellent roof terrace
Stayed in May 2024
Reviewed: 11 May 2024
Andrew
United KingdomNothing
Small is beautiful. Personal, clean and welcoming.
Stayed in May 2024
Reviewed: 11 May 2024
Katarina
SlovakiaEverything was perfect: staff, location, food, rooms,… thank you
Stayed in May 2024
Reviewed: 11 May 2024
Kmb
United StatesNothing. We really enjoyed staying at this hotel. Have been to London many times from the US and this is now one of our favorites.
Very nice hotel. Quiet location off busy streets. Staff were super. Ate at rooftop restaurant, which was very nice. Room was nicely appointed, bed was very comfortable. Very close to Underground station, shops and restaurants. Only hitch was power outage night before early morning check out. Not the hotel’s fault. Would definitely stay here again.
Stayed in April 2024
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