We went for my partner's bday and let them know it is his bday and we did not receive any little bday gift such as a little cake or something in the room as we would have expected especially from a high end hotel. But nevertheless the food in the restaurant was very good and staff very nice and friendly.

Very clean and nice hotel, close to tube and lots of bars and restaurants, close to St Paul's and Sky Garden, service very good, especially the restaurant staff.

Stayed in March 2024

Friendly reception staff. Well equipped, clean comfortable room.

Stayed in March 2024

Nothing :)

Loved absolutely everything! Great location, super nice and helpful staff, spotless clean, and very quiet location.

Stayed in February 2024

Amazing location Friendly staff Great decor

Stayed in February 2024

No parking available with hotel. There is an ncp car park nearby but has very bad reviews . Luckily our car was fine there

Wow amazing hotel very clean nice staff . Luxury feeling

Stayed in February 2024

It was wonderful!

Stayed in February 2024

The staff were very accommodating. The room was small (as expected for London) but comfortable.

Stayed in February 2024

Everything

Staff was brilliant Very help full Beautiful room

Stayed in February 2024

Great people on reception. Great location. Lovely rooms which were very clean. Would stay again without no hesitation

Stayed in February 2024

The pillows were far too soft, but that is the only complaint I have!

Great property, quiet area at weekends (which is what we wanted) and still a good location! The room we were initially given hadn’t been cleaned by housekeeping, but Stefan on reception couldn’t apologise enough for this error, he immediately rectified it and gave us free breakfast to make up for the inconvenience. It’s rare to find such good customer service these days!

Stayed in February 2024

Amazing hotel, staff were very friendly and couldn’t do more to make the stay as enjoyable as possible, the suite was great, exactly as described with a lovely balcony with a view of the shard, I asked for some special requests as it was a Valentine’s Day gift, the staff sent me through some options (Champagne, rose petals, strawberries in chocolate, balloon) and everything was arranged as I had asked. After checkout they were more than happy to hold our bags as we wanted to explore London for a few more hours. Would happily stay again, great hotel with amazing staff and location.

Stayed in February 2024

Nothing

Hotel excellent - staff superb. Sadly we didn't have time to stay for breakfast or dinner,

Stayed in February 2024

The man on the front desk was extremely hospitable and friendly. Deluxe room is spacious with a very comfortable bed.

Stayed in February 2024

Modern and clean

Stayed in January 2024

Not sure the heated floor in the bathroom was working, but this made no difference to our fantastic stay.

Amazing hotel. So comfortable with everything you need. High tech and spotlessly clean. Staff were friendly and helpful. Beds were amazingly comfortable and the shower was fantastic. Check-out time is late so able to make the most of the room and a lie in! Hotel is easy to find and easy to travel to, within walking distance of major attractions, yet quiet and peaceful inside.

Stayed in February 2024

Excellent location Friendly staff Tube station 2 min walk

Stayed in January 2024

Nothing!!!!

Excellent, attentive and friendly staff Ambience of the hotel exceptional Very clean and well maintained Central but quiet location - 2 minute walk to tube station

Stayed in February 2024

Nothing

Loved the “past meets present” theme and the decor. Very different from other hotels.

Stayed in February 2024

Continental breakfast in my room - banana bread was a bit dry and toast was cold.

Location was great for the meeting I had to attend. Room was nicely furnished with a very comfortable bed

Stayed in February 2024

Nothing ! It was perfect

Just the whole atmosphere, very peaceful and relaxing.

Stayed in February 2024

staff amazing very welcoming attentions to detail

as always excellent would highly recommend and stay again decor is stylish and quirky

Stayed in February 2024

There was nothing not to like. Will stay again - as loved it

It was truly an exceptional stay from start to finish - staff that were engaged and helpful, a beautiful room, the most comfy bed, loads of amenities and a great dinner and view from the terrace!

Stayed in February 2024

Lovely location, great rooms, comfortable bed

Stayed in January 2024

The hotel is tucked away at the end of a quiet street, a peaceful haven in the busy city. The staff are helpful and friendly. In the basement is a stylish cocktail bar, on the top floor, a restaurant with views of the city The room was clean and spacious. Certainly a very pleasant place to stay.

Stayed in January 2024

N/A

Great experience at this hotel… fabulous room… great location and very friendly and helpful staff.

Stayed in January 2024