Brailsford Way, Chilwell, Nottingham, Nottingham, NG9 6DL, United Kingdom
#31 of 42 hotels in Nottingham
Guests' ChoiceBased on 1766 hotel reviews
7.3Cleanliness
7.9
Comfort
7.9
Location
8.2
Facilities
7.9
Staff
8.2
Value for money
7.1
Free WiFi
7.5
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End of dialog contentReviewed: 3 June 2024
Donata
United KingdomAbout breakfast I love hash browns, but I missed her. Fried eggs don't look like fried eggs. On the table empty souse. Housekeeper don't hoovering, and don't clean the bathroom.
I liked the friendly team, very quick check in and check out, good size swimming pool. great size bed. Good location.
Stayed in June 2024
Reviewed: 2 June 2024
Steph
United KingdomDidnt like the self check in process. Felt impersonal. Breakfast was average
Beds were comfortable. Tv was big with lots of choice. Pool was nice. Bar staff and breakfast staff where nice
Stayed in June 2024
Reviewed: 1 June 2024
Rachel
United KingdomNeeded a bit of TLC in places
Easy to get to and very friendly helpful staff
Stayed in May 2024
Reviewed: 28 May 2024
Gillian
United KingdomNice venue and good location
Stayed in May 2024
Reviewed: 27 May 2024
Michele
United KingdomPillows all bulky. Would be nice to have at least one soft or thin.
Meet and greet staff friendly and efficient. Good to have parking included in the price. Bed was comfortable and temperature of room ideal. Decent hairdryer was a bonus.
Stayed in May 2024
Reviewed: 27 May 2024
Clive
United KingdomRoom was very tired, and paint chipped. Furniture was dated and dark. Cleanliness was ok at best. No towel rail to hang towel near shower. Plug sockets were lacking near bed No airconditioning Seemed to be lacking a few things you get in other hotels.
Breakfast was good, location was great. Communal facilities good
Stayed in May 2024
Reviewed: 26 May 2024
Michael
United KingdomThe cost to stay
Pool.clean .staff where good
Stayed in May 2024
Reviewed: 16 May 2024
Peter
United KingdomToo hot
Location and breakfast fine
Stayed in May 2024
Reviewed: 12 May 2024
Angela
United KingdomHeater not working and view out of room, room wasn’t worth the extra
Leisure facilities
Stayed in April 2024
Reviewed: 11 May 2024
James
United KingdomRoom location
Stayed in May 2024
Reviewed: 11 May 2024
Chris
United KingdomThe room had rubbish left in it, as I found tattoo stickers and towels left behind from a previous user and there were sweets on the floor so not sure it was hoovered properly. There was food in the chair at breakfast from the previous night, as I went to breakfast early so it wasn’t somebody else from breakfast.
Location for the purpose of my stay was great
Stayed in May 2024
Reviewed: 11 May 2024
Kimberley
United KingdomRoom was quite a walk to main facilities and room didn't have air con!
The gym, Starbucks etc
Stayed in May 2024
Reviewed: 9 May 2024
Justin
United KingdomExpensive for room only. Breakfast was extra and ran out of a few things coffee and plates for example so had to wait. If you’re staying with your kids be aware they aren’t allowed in the pool after 6 o’clock.
Friendly staff great location for what we needed.
Stayed in May 2024
Reviewed: 28 April 2024
John
United KingdomDated and some not very plesant guests Breakfast was very hit and miss and the bar took an age to get served
Stayed in April 2024
Reviewed: 28 April 2024
Dave
United KingdomThe lighting could be better but not huge issue. The walk to my room to many steps up and down stairs to get to room. Would have been an issue if I was elderly
Bed was comfy, sky sports on the TV in room. Nice pub/bar and a Starbucks All you can eat breakfast for 9.99
Stayed in April 2024
Reviewed: 27 April 2024
Katherine
United KingdomI had a connecting door to next room so could hear everything, including snoring most of night. Generally quite a noisy hotel. Also have to check yourself in so one poor girl trying to manage at least four people checking in, some with queries. Lost personal touch.
Location and it was clean.
Stayed in April 2024
Reviewed: 16 April 2024
Margaret
United KingdomIt's near to my son's house,for when I visit.and you know what to expect from the hotel chain when you are booking.
Stayed in April 2024
Reviewed: 12 April 2024
Rod
United KingdomFire alarm activated at 8am on first morning. Fire alarm, accidentally set off at 6am, on second morning, disturbing much needed sleep.
Spacious, comfortable room
Stayed in April 2024
Reviewed: 10 April 2024
Mateus
United KingdomThe breakfast didn't have any fruit, was missing chocolate powder or hot chocolate in the coffee machine and no cheese at all, I'd say it was a bit poor.
Nice stuff, good location.
Stayed in April 2024
Reviewed: 9 April 2024
Nicola
United KingdomThe room hadn’t been cleaned thoroughly, we had informed a member of staff as there were blood drops on the bathroom floor also, they said they would send housekeeping up. Housekeeping attended while we were out only to make the bed neat and replenish towels. The floor wasn’t cleaned or vacuumed and the bed sheets weren’t changed as requested. I informed staff again and again the same was done. We only stayed two nights so just dealt with it, would not have been happy to stay longer.
Location next to the nature reserve and with all local amenities was fantastic
Stayed in April 2024
Reviewed: 9 April 2024
Ryan
United Kingdomonly issue i had was the heat in the hotel was rally high, I struggled to stay inside the bar and reception for an extended period of time, it was pleasant when I first arrived but quickly got stifling.
room was good, breakfast was very good, cleanliness of the place was really high, shower in the room was clean and very good. the staff were friendly and approachable, bar was good with a good selection.
Stayed in March 2024
Reviewed: 6 April 2024
Sarah
United KingdomWoke up by a works ‘line painting’ lorry at 5:50, who were waiting for the cars to leave the disabled spaces and were still lingering at 8:55, felt it was an unnecessary wake up call at 5:50, by a beeping, reversing works lorry. I appreciate this is out of the hotels control.
Large car park, located next to a shopping park, very convenient. Hotel rooms are very clean and spacious, no complaints here. Buffet breakfast is worth every penny with lots of choice, all food was freshly restocked, with plenty of everything available.
Stayed in April 2024
Reviewed: 30 March 2024
Danni
United KingdomCould hear guest in other rooms all night and the room was very warm even though in March.
Good location and clean
Stayed in March 2024
Reviewed: 27 March 2024
Lauren
United KingdomMold on bathroom ceiling as fan didn’t seem to work very well. Scale all round the shower head. The view out the window was a brick wall. The lighting was awful in the room. Luckily one of the other guests had better lightning in order for the hair and MUA to work better in. The room was hot even with window open, fan on and heating off. Only one towel in the room when we arrived so had to ask for another one. Customer service over the phone before arriving wasn’t the best.
Ideal location for the wedding we were staying for. Pool facilities were nice.
Stayed in March 2024
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