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Reviews of Stoke By Nayland Hotel, Golf & Spa 4 stars

Keepers Lane, Leavenheath, Leavenheath, CO6 4PZ, United Kingdom

#1 of 2 hotels in Leavenheath

Guests' Choice

Review score

Based on 413 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.3

  • Value for money

    7.5

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 16 May 2024

    9.0
    Lovely place to stay
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Difficult to walk into the next village. No secure cycle parking.

    Lovely setting, especially on the bar terrace overlooking the course. Excellent breakfast.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Great
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Had a great 2 days break

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Very enjoyable
    • Business trip
    • Solo traveller
    • Club Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My room was very tired and in need of refurbishing. More signage for lifts and menus for restaurants available in rooms so can choose where to eat while you are in your room

    Huge rooms and beds, amazing scenery, great staff, food and a very relaxing atmosphere

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Thoroughly enjoyed my stay
    • Leisure trip
    • Family with young children
    • Club Double or Twin Room
    • Stayed 2 nights

    Pot holes in the car park! You could only book a 2 hour slot at the pool??

    Breakfast was amazing and the steak frites was so good in the bar that I ordered it both nights! Gorgeous view from the restaurant. Loved the size of the room and all the storage. All the staff were very friendly and helpful.

    Stayed in April 2024

  • Reviewed: 1 April 2024

    9.0
    Brilliant food clean and friendly staff,
    • Leisure trip
    • Family with young children
    • Golf Deluxe Twin
    • Stayed 2 nights
    • Submitted via mobile

    Not enough seating around the pool area

    Breakfast was lovely even when extremely busy. , Catered to your needs. Staff very attentive.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    8.0
    Excellent stay in the countryside
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The only complaint I would have is the facilities in the room, a hairdryer would have been handy! The pool area also could just use some more regular cleaning checks as there was dirty items and glasses spread about.

    All the staff I met were so kind and welcoming. On arrival, we were actually upgraded to a room with a view of the garden/golf course. This was a lovely surprise! We thoroughly enjoyed the use of the spa facilities too.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Golf Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hot food was luke warm at breakfast The room was very cold People stayed in the jacuzzi for ages talking, not allowing others an opportunity to use it. Took ages for water to run warm at the sink in room

    Lovely view from bedroom Nice warm swimming pool

    Stayed in March 2024

  • Reviewed: 16 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Golf Double Room
    • Stayed 1 night

    Keycard didnt work, so got locked out of room. I had to go back down to reception.. This was inconvenient.

    Good to have use of Spa. Staff good. Breakfast Good.

    Stayed in January 2024

  • Reviewed: 11 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Sadly I didn’t read email and we were unable to access facilities

    Very comfortable

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Golf Double Room
    • Stayed 1 night
    • Submitted via mobile

    Hesting didn't seem to work.

    Spa, comfortable bed, quiet

    Stayed in February 2024

  • Reviewed: 21 February 2024

    9.0
    Beautiful
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    The staff and the peace

    Stayed in February 2024

  • Reviewed: 19 February 2024

    7.0
    Nice and relaxing time kut with family
    • Leisure trip
    • Family with young children
    • Golf Deluxe Twin
    • Stayed 2 nights
    • Submitted via mobile

    Was really warm! - too warm

    Modern and clean

    Stayed in February 2024

  • Reviewed: 18 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Golf Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bedroom room temperature was cold and the thermostat made no difference.

    All the food was very good.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    8.0
    Most enjoyable, apart from the bed.
    • Leisure trip
    • Couple
    • Golf Deluxe Twin
    • Stayed 2 nights

    The mattress in our room was dreadful! Although it had a thin topper on, if we go again I would ask for at least two more toppers, because as it was it was like sleeping on concrete!

    Great location. Staff very obliging and cheerful. Food was very good. Plenty of good quality comfortable chairs in the Bar area, as well as other quieter areas of the hotel. A bonus if one is reading! The Head Waiter was outstanding, and the Dining Room very well organised and running like clockwork when he was present. Everywhere particularly clean & tidy. The room we were in was well equipped and well maintained.

    Stayed in February 2024

  • Reviewed: 1 February 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Club Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Please install proper bicycle parking - Sheffield stands with cover from rain. It's a great cycling area and the hotel should encourage cyclists to stay there by doing this.

    Great room. Amazing breakfast. Large swimming pool with sauna and steam room.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    Great spa/hotel
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Spa can be a bit overcrowded but staff are lovely. Shame you cannot stay longer than 2 hrs per day.

    Breakfast is nice and spa is nice

    Stayed in January 2024

  • Reviewed: 29 January 2024

    7.0
    Good breakfast annd dinner staff excellent
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    To hot and room was to dark and was fishing car park so had to have curtains closed all the time. Some spa staff not particularly helpful

    Location staff was excellent food was excellent

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Group Spa weekend
    • Leisure trip
    • People with friends
    • Club Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing to complain about

    The Spa was brilliant the reserving of beds excellent plenty of room. Spa treatment excellent. The hotel staff were all very nice always said hello . We had a lovely lady who served us afternoon tea she was just lovely. Afternoon tea amazing value my friend commented better than the Ritz. Sports bar food again couldn't fault staff again excellent couldn't go out their way to help. We wanted to decide our bill four ways and sorted it out. Beds very comfortable, good tea and coffee.

    Stayed in January 2024

  • Reviewed: 12 January 2024

    8.0
    Spa break
    • Leisure trip
    • People with friends
    • Club Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The TV signal was very poor

    The spa was a lovely place too spend the day. The staff were very friendly and efficient

    Stayed in January 2024

  • Reviewed: 9 January 2024

    9.0
    Really enjoyable stay
    • Leisure trip
    • Group
    • Club Double or Twin Room
    • Stayed 1 night

    Could hear guests on phone next door through the adjoining door.

    Location was great, surrounded by 2 golf courses, facilities superb with a pool and spa, staff were friendly and helpful. Dining room was large and had great views and the breakfast was fantastic.

    Stayed in December 2023

  • Reviewed: 5 January 2024

    9.0
    Lovely place nice clean rooms quiet and comfortable, in my veiw the staff need to interact more with
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are lots of staff that are very young and struggle to understand how to deliver quality service no sign of a manager on the floor checking service delivery.

    Breakfast was very nice and plenty, staff here in the morning great looked after us and interacted in a nice chat with us

    Stayed in December 2023

  • Reviewed: 4 January 2024

    7.0
    Ok, did the job.
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 1 night

    Sadly you have to book the spa and if you don't do that very early you are unable to use it between 10 and 6. The spa is very busy and there is only a small-ish pool, a sauna and steam room. Breakfast buffet is ok but at certain times there is nothing left. Also, the building is a little old so the room noise between floors can be clear.

    The room size was good and the beds very comfy. There is plenty of parking space.

    Stayed in December 2023

  • Reviewed: 3 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Club Double or Twin Room
    • Stayed 1 night

    food was lovely, views were great.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Club Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was not great, Hard to get into the spa for the desired times

    Golf and spa facilities were good.

    Stayed in December 2023

Showing 1 – 25

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