Keepers Lane, Leavenheath, Leavenheath, CO6 4PZ, United Kingdom
#1 of 2 hotels in Leavenheath
Guests' ChoiceBased on 413 hotel reviews
7.8Cleanliness
8.4
Comfort
8.4
Location
8.6
Facilities
8.2
Staff
8.3
Value for money
7.5
Free WiFi
7.9
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End of dialog contentReviewed: 16 May 2024
Ian
United KingdomDifficult to walk into the next village. No secure cycle parking.
Lovely setting, especially on the bar terrace overlooking the course. Excellent breakfast.
Stayed in May 2024
Reviewed: 5 May 2024
Liane
United KingdomHad a great 2 days break
Stayed in April 2024
Reviewed: 18 April 2024
Zoe
United KingdomMy room was very tired and in need of refurbishing. More signage for lifts and menus for restaurants available in rooms so can choose where to eat while you are in your room
Huge rooms and beds, amazing scenery, great staff, food and a very relaxing atmosphere
Stayed in April 2024
Reviewed: 7 April 2024
Kelly-ann
United KingdomPot holes in the car park! You could only book a 2 hour slot at the pool??
Breakfast was amazing and the steak frites was so good in the bar that I ordered it both nights! Gorgeous view from the restaurant. Loved the size of the room and all the storage. All the staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 1 April 2024
Helen
United KingdomNot enough seating around the pool area
Breakfast was lovely even when extremely busy. , Catered to your needs. Staff very attentive.
Stayed in March 2024
Reviewed: 27 March 2024
Cordelia
United KingdomThe only complaint I would have is the facilities in the room, a hairdryer would have been handy! The pool area also could just use some more regular cleaning checks as there was dirty items and glasses spread about.
All the staff I met were so kind and welcoming. On arrival, we were actually upgraded to a room with a view of the garden/golf course. This was a lovely surprise! We thoroughly enjoyed the use of the spa facilities too.
Stayed in March 2024
Reviewed: 24 March 2024
Jemma
United KingdomThe hot food was luke warm at breakfast The room was very cold People stayed in the jacuzzi for ages talking, not allowing others an opportunity to use it. Took ages for water to run warm at the sink in room
Lovely view from bedroom Nice warm swimming pool
Stayed in March 2024
Reviewed: 16 March 2024
Mark
United KingdomKeycard didnt work, so got locked out of room. I had to go back down to reception.. This was inconvenient.
Good to have use of Spa. Staff good. Breakfast Good.
Stayed in January 2024
Reviewed: 11 March 2024
Beverley
United KingdomSadly I didn’t read email and we were unable to access facilities
Very comfortable
Stayed in March 2024
Reviewed: 26 February 2024
Fi
United KingdomHesting didn't seem to work.
Spa, comfortable bed, quiet
Stayed in February 2024
Reviewed: 21 February 2024
Eileen
United KingdomNothing
The staff and the peace
Stayed in February 2024
Reviewed: 19 February 2024
Mohammad
United KingdomWas really warm! - too warm
Modern and clean
Stayed in February 2024
Reviewed: 18 February 2024
Carol
United KingdomThe bedroom room temperature was cold and the thermostat made no difference.
All the food was very good.
Stayed in February 2024
Reviewed: 6 February 2024
Peter
United KingdomThe mattress in our room was dreadful! Although it had a thin topper on, if we go again I would ask for at least two more toppers, because as it was it was like sleeping on concrete!
Great location. Staff very obliging and cheerful. Food was very good. Plenty of good quality comfortable chairs in the Bar area, as well as other quieter areas of the hotel. A bonus if one is reading! The Head Waiter was outstanding, and the Dining Room very well organised and running like clockwork when he was present. Everywhere particularly clean & tidy. The room we were in was well equipped and well maintained.
Stayed in February 2024
Reviewed: 1 February 2024
Paul
United KingdomPlease install proper bicycle parking - Sheffield stands with cover from rain. It's a great cycling area and the hotel should encourage cyclists to stay there by doing this.
Great room. Amazing breakfast. Large swimming pool with sauna and steam room.
Stayed in January 2024
Reviewed: 1 February 2024
Samantha
United KingdomSpa can be a bit overcrowded but staff are lovely. Shame you cannot stay longer than 2 hrs per day.
Breakfast is nice and spa is nice
Stayed in January 2024
Reviewed: 29 January 2024
Nicola
United KingdomTo hot and room was to dark and was fishing car park so had to have curtains closed all the time. Some spa staff not particularly helpful
Location staff was excellent food was excellent
Stayed in January 2024
Reviewed: 29 January 2024
Justine
United KingdomNothing to complain about
The Spa was brilliant the reserving of beds excellent plenty of room. Spa treatment excellent. The hotel staff were all very nice always said hello . We had a lovely lady who served us afternoon tea she was just lovely. Afternoon tea amazing value my friend commented better than the Ritz. Sports bar food again couldn't fault staff again excellent couldn't go out their way to help. We wanted to decide our bill four ways and sorted it out. Beds very comfortable, good tea and coffee.
Stayed in January 2024
Reviewed: 12 January 2024
Teresa
United KingdomThe TV signal was very poor
The spa was a lovely place too spend the day. The staff were very friendly and efficient
Stayed in January 2024
Reviewed: 9 January 2024
Peter
United KingdomCould hear guests on phone next door through the adjoining door.
Location was great, surrounded by 2 golf courses, facilities superb with a pool and spa, staff were friendly and helpful. Dining room was large and had great views and the breakfast was fantastic.
Stayed in December 2023
Reviewed: 5 January 2024
Neil
United KingdomThere are lots of staff that are very young and struggle to understand how to deliver quality service no sign of a manager on the floor checking service delivery.
Breakfast was very nice and plenty, staff here in the morning great looked after us and interacted in a nice chat with us
Stayed in December 2023
Reviewed: 4 January 2024
Emma
United KingdomSadly you have to book the spa and if you don't do that very early you are unable to use it between 10 and 6. The spa is very busy and there is only a small-ish pool, a sauna and steam room. Breakfast buffet is ok but at certain times there is nothing left. Also, the building is a little old so the room noise between floors can be clear.
The room size was good and the beds very comfy. There is plenty of parking space.
Stayed in December 2023
Reviewed: 3 January 2024
Darren
United Kingdomfood was lovely, views were great.
Stayed in December 2023
Reviewed: 2 January 2024
Tom
United KingdomBreakfast was not great, Hard to get into the spa for the desired times
Golf and spa facilities were good.
Stayed in December 2023
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