Bassenthwaite Nr. Keswick, Keswick, CA12 4RG, United Kingdom
#26 of 27 hotels in Keswick
Guests' ChoiceBased on 2150 hotel reviews
7.6Cleanliness
8.2
Comfort
8.2
Location
8.3
Facilities
8.1
Staff
8.5
Value for money
7.6
Free WiFi
8.1
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End of dialog contentReviewed: 17 March 2024
Karen
United KingdomComfy, quiet room. Very clean. Plenty of hot water and good water pressure in the shower
Stayed in March 2024
Reviewed: 16 March 2024
Mick
United KingdomNothing
Stayed here a few times now great value for money Location excellent Facilites are great Food is nice Peacevand quiet
Stayed in March 2024
Reviewed: 14 March 2024
Hanjo
United KingdomBreakfast. Tried to get an egg freshly fried. The lady would not
The swimming pool and the staff.
Stayed in February 2024
Reviewed: 13 March 2024
David
United Kingdomnothing
room was very nice and dinner was excellent
Stayed in February 2024
Reviewed: 7 March 2024
Charlotte
United KingdomHadn't realised breakfast wasn't included when booking
Good price, warm room, comfortable bed, welcoming staff.
Stayed in March 2024
Reviewed: 3 March 2024
Gillian
United KingdomCreaky flooring
Mixture of traditional and modern with quirky layout
Stayed in March 2024
Reviewed: 3 March 2024
Graham
SpainNot enough time on this visit to use the spa facilities!
Staff were welcoming and food good in bar. Shower was great
Stayed in February 2024
Reviewed: 29 February 2024
Edward
United KingdomNot serving lunch.
Location next to Bassenthwaite. Plenty of space within the hotel. Peaceful. Food was delicious and staff could not do enough for the guests.
Stayed in February 2024
Reviewed: 29 February 2024
Richard
United KingdomDinner menu very good but food could have been a bit hotter.
Good full English breakfast. Good leisure facilities. Great staff.
Stayed in February 2024
Reviewed: 28 February 2024
Sebastian
United KingdomThe service wasn’t great. On the second night we sat down in the bar area hoping to get food and were completely ignored other than the bar manager giving us funny looks. In the end we left and went to The Sun Inn.
The gym facilities, location and breakfast
Stayed in February 2024
Reviewed: 28 February 2024
Ellie's
United KingdomGood
Stayed in February 2024
Reviewed: 27 February 2024
Natalie
United KingdomDead fly was dusty and damp mouldy curtain net condensation on inside of window
Liked it had a swimming pool and hot tub food was lovely
Stayed in February 2024
Reviewed: 27 February 2024
Richard
United KingdomNot much - just a little expensive in a taxi due to location from Keswick. Buses run from outside hotel Into Keswick during the day every couple of hours and only 15 mins.
Clean, spacious, amazing pool and sauna facilities
Stayed in February 2024
Reviewed: 25 February 2024
Katie
United KingdomRoom 68 was incredibly noisy from every direction especially the room above. We could hear every word of the guys conversation and every step was a thud above our heads. This went on until the early hours both nights, perhaps something could be done to mitigate the noise to soundproof
The staff and facilities were great.
Stayed in February 2024
Reviewed: 25 February 2024
Julie
United KingdomBecause the bed was a zip and link the duvet only just covered the top of the bed, it was much smaller than the actual duvet cover, it needs a bigger duvet. The quality of the coffee in the room was not good. Needs something better. The lighting in the corridor where our room was situated (room8) was very dull in the evening. This could be quite dangerous for anyone with limited sight as there are steps up tho the rooms. It needs to be lighter.
Our room was very nice, good size and comfortable, comfortable bed. Nice bathroom. The restaurant/ breakfast room was nice and the public sitting areas were large and comfortable. Nice grounds. Unfortunately we did not get to use the pool etc.
Stayed in February 2024
Reviewed: 25 February 2024
Lynn
United KingdomCould do with an upgrade on decoder. Grip handles in bath to allow safe access from over bath shower as bath is deep and a bit high.
Location of hotel very good, buses leave from outside hotel to Keswick so you can leave the car. Leisure facilities are good.
Stayed in February 2024
Reviewed: 25 February 2024
Konate
United KingdomI liked how modern and cosy it was. The lounge was a lovely space to go sit and read or relax. The gym and swimming pool were very handy
Stayed in February 2024
Reviewed: 22 February 2024
Henry
United KingdomSwimming pool
Leisure facilities and set pool for our grandchildren excellent
Stayed in February 2024
Reviewed: 22 February 2024
Shaun
United KingdomJust a little more expensive than it deserves to be.
The leisure facilities are appreciable and the staff are outstanding. The rooms themselves are large and airy and the separated seating area a nice bonus; but the breakfast is nothing revelatory for anyone who's ever stayed in a Premier Inn and one can't help but think that the price is based on a feeling of 'luxury treat', which the hotel itself falls a little short of. Great location for exploring the stunning Northern Lakes nevertheless.
Stayed in January 2024
Reviewed: 21 February 2024
Jill
United KingdomA bit dated
Great location and very friendly staff
Stayed in February 2024
Reviewed: 21 February 2024
Craig
United KingdomIt was all good. Warm, comfortable, friendly, and relaxed. Thank you.
The family room was huge and comfortable, and the bathroom was a great size, too. Having a fridge in the room was a bonus. It was perfect for one adult and two teenagers to have our own space when we were in the room. The leisure facilities were really good. Better than expected. The staff were all very friendly and helpful. Breakfast was good and cooked to order with enough on the menu to provide choice and variety. We didn't have dinner in the hotel.
Stayed in February 2024
Reviewed: 21 February 2024
Simon
United KingdomDirections around the hotel were a little unclear.
Great location, fantastic facilities.
Stayed in February 2024
Reviewed: 20 February 2024
Alice
United KingdomThe staff occasionally came across as disinterested however they were not rude. The property itself was tired in places but again suited our needs and was not unclean.
Large room, option for both a shower or bath which was welcomed after long days walking. Restaurant on site which had quick service, however the menu was fairly limited. Good value for money all round and would stay again.
Stayed in February 2024
Reviewed: 19 February 2024
Kennedy
United Kingdomn.a
staff and locations and food
Stayed in February 2024
Reviewed: 17 February 2024
Alison
United KingdomHotel didn't have a huge amount of character but was fine. 30 quid a night for dog a bit steep
Nice room Good leisure facilities Lovely staff Bus stop just outside hotel...got back from Keswick Nice walks and views Bassenthwaite Station cafe nearby and pubs short drive away. Nice dog walk in garden
Stayed in February 2024
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