The perfect place to stay whilst we were walking The High Weald Landscape Trail. The large bath with plenty of hot water was very welcome!

Stayed in April 2024

All of the staff were very friendly and attentive to any of my questions or requests The breakfasts were varied and prepared and cooked to a high standard

Stayed in April 2024

Food was a little inconsistent, breakfast our second morning was substantially better cooked than our first (although good quality ingredients meant we thoroughly enjoyed both mornings). Our slope-y bathroom was fun, but a slightly grippier flooring would've been appreciated (no shower curtain so we didn't dare use the shower and turn the floor into a literal water slide). Would absolutely stay again though!

The room was comfortable, clean and quirky (very old building, so our bathroom had a dramatic slope in the floor which was pretty fun to slide down in socks). The building itself was very cool, tons of character. The manager and senior staff were excellent - attentive, helpful and charming. Breakfast was generous with a good selection.

Stayed in April 2024

Room could have done with a freshen up…paintwork tired and grubby. Bathroom dark and dingy and not pleasant…taps rusty and need replacing, grouting and silicone dirty. Dirty cups in room. It seemed like the stuffing from an old chair in the room had fallen on to carpet (see pic)….we went and spoke with a staff member and asked if it was a sign of a mouse but they said it was always there?….could have hoovered it up maybe!? Not a huge choice at breakfast…just the cooked choice then an offering of 2 cereals and a juice…some toast or pastries would have been nice too.

Lovely old building, large room, great location. Extremely friendly lady who served us breakfast….tastiest omelette/frittata I have ever had.

Stayed in April 2024

Having the bathroom/toilet behind a glass partition within the room facing the bed was a poor idea. The room (pinot noir) was on main road and was single glazed so quite noisy., The plumbing sounded like a foghorn each time we turned the water on.. The blind let the light in on the sides so we were woken up early.

liked the old.pub feel and the location. The staff was friendly, the bedroom spacious and the bed was comfortable too

Stayed in April 2024

all good

nice old inn, with nice staff and good food

Stayed in April 2024

It is quite noisy given the central location but by 11pm it was very comfortable!

Situated in the heart of Tenterden, perfect for exploring the town and visiting Chapel Down vineyard. The team at the Woolpack made us feel incredibly welcome, the bed was very comfortable and the food was excellent.

Stayed in March 2024

Breakfast very overpriced, £14 each not including coffee/tea. Ordered veggie breakfast, no avocado so was offered spinach in butter. We asked for another sausage instead. We thought half a tomato and half a mushroom was not satisfactory and the hash brown was supposed to be homemade but we're frozen. When we got the bill they had put a £3.60 service charge on! I think £36.60 for 2 small breakfasts and 2 coffees is extortionate. Wouldn't eat there for breakfast again.

Location was great. Room warm and comfy. Tea/coffee making facilities.

Stayed in March 2024

Whenever you used water a loud noise appeared that gave you quite a shock until you got used to it. I think being an old building it's just a special adaptation that is needed. We'd have preferred the toilet to be a bit more private than a partly frosted glass door but that's just us. It's a quirky but lovely hotel.

The staff were amazingly friendly and helpful. Clean room big tv and great products and drinks. We were made to feel very welcome. The restaurant did great food.

Stayed in March 2024

Since our last visit the sofas have been replaced with tables and chairs in the lower bar area. Not as comfortable

Very good breskfast

Stayed in March 2024

The plumbing was rather noisy but perhaps that’s to be expected in such an old property.

The hotel is a beautiful, quirky old building, full of character. My bedroom and ensuite bathroom were large and the bed was extremely comfortable. Breakfast on both mornings was delicious. The hotel was centrally situated in the middle of Tenterden, with easy access to a good range of shops.

Stayed in March 2024

Low door frames into some of the rooms/bathroom and the shower nozzle was abit low for me personally but manageable.

Colleagues and assistant manager were really friendly and welcoming. Food was really good. The room and bathroom were spotless. The local cider was great too. Great value for money and really nice setting. Even though it was above a pub there was hardly any noise. I'd gladly stay here again.

Stayed in February 2024

Nothing

Over 400 years old, absolutely beautiful area and location perfect for the local pubs.

Stayed in March 2024

Nothing

Very welcoming and friendly

Stayed in February 2024

Nothing.

Although the room was small, the bed was exceptionally comfortable and we were provided with large, fluffy, towels. Bathroom was built into the bedroom with a sliding door and frosted glass, unusual but worked very well and the walk-in shower was excellent, plus there was lots of hot water. Breakfast was good. Staff very helpful and friendly.

Stayed in February 2024

Facilities and cleanliness

Stayed in February 2024

Room needed a bit of a face lift but nothing too bad and not enough to complain about.. room was big and very comfortable with separate tv room.

Very relaxed atmosphere. Good beers. Rugby is on TV.

Stayed in February 2024

The loud macerating toilet went off randomly

Great character and charm

Stayed in February 2024

The cost of food and the breakfast was really expensive £14 for a English breakfast

The location, the rooms were really nice and spacious

Stayed in February 2024

Shower over bath was very low. Lighting in room wasn't great, a bit dark (which is, of course, expected in an old, low ceiling building) and unimaginative/bland. Would be nice to have a of lamp for softer/cosier lighting in the sitting room & perhaps another to light the dark corner by mirror at dressing table?

I booked a room but actually got the apartment on arrival, which was great as it had a little sitting room with tv, so really nice to chill out. Room was lovely, with comfortable bed and good selection of complimentary teas, coffees, chocolate, water & biscuits. Nice toiletries in the bathroom too. Breakfast selection was huge, as was the actual breakfast, which was delicious! Lovely, helpful staff. Tenterden is a lovely town, with plenty of restaurants and bars/pubs and shops to entertain. Would def stay again.

Stayed in February 2024

All good

Good breakfast and wide choice.

Stayed in January 2024

It was very satisfactory for our needs.

Room was spacious, warm and comfortable and very well located. Staff were friendly and very helpful.

Stayed in January 2024

Nothing

Really cosy. Staff very welcoming. Visiting the Chapel Down vineyard and this was so convenient.

Stayed in December 2023

The staff, including the manager here are so friendly! the breakfast staff and chef were kind to make my breakfast so quickly as I was in a rush to get to work. Thank you!

Stayed in January 2024