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  5. Reviews of The WatersEdge, Canal Cottages

Reviews of The WatersEdge, Canal Cottages 4 stars

Packet Boat Lane, Hillingdon, UB8 2JS, United Kingdom

#21 of 41 hotels in Hillingdon

Guests' Choice

Review score

Based on 1103 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 5 June 2024

    7.0
    Good option near the airport!
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower was not hot enought. And the pressure of the water was low. But ok for one night

    Near the LHR airport and easy access to a lot of High roads. Pub at night is a good tip at the place!

    Stayed in June 2024

  • Reviewed: 4 June 2024

    7.0
    Fantastic location let down by food and accommodation.
    • Leisure trip
    • Group
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    Accommodation in the family room wa tatty and dark .

    The location is quite special but the riverside and the atmosphere sitting outside and in the restaurant is good. The food unfortunately is quite average and the accommodation nothing special.

    Stayed in May 2024

  • Reviewed: 4 June 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    Having to bring our luggage through the beer garden for a flight the next morning, but not a real big deal.

    The cute milk bottles for cereal in the morning. We were in the pod and it was just great.we are planning another night there as a treat just for the music and food.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We knew there could be noise/loud music due to an event but were told during a telephone conversation about this that our room "was at the back" and the noise wouldn't be too bad. Our room, in fact, was adjoined to the area where loud music played all afternoon and late into the evening. We felt that we were sharing a room with the band!

    Food was excellent, staff very welcoming and efficient.

    Stayed in June 2024

  • Reviewed: 3 June 2024

    9.0
    Wonderful canalside cottage to stay in and extremely close to Heathrow for early flights.
    • Leisure trip
    • Couple
    • Deluxe Junior Suite
    • Stayed 1 night

    Our only criticism is that the car park for the premises has no CCTV. Our rental car was broken into during the night of our stay and we lost luggage. With CCTV footage the Police (London Metropolitan) would have more evidence to try to trace the offender/s and it might deter things like this happening to others.

    Excellent restaurant onsite for dinner - continental breakfast supplied in the room on check in for the next morning.

    Stayed in May 2024

  • Reviewed: 1 June 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was ok.

    It was fine for a short stay. Staff were very nice and helpful.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Great little budget overnighter close to airport
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our flight was delayed in Iceland which meant that we may miss the check in time at the property. I emailed them and messaged through the app when flight was delayed in Iceland (about 3 hours before closing) to request info how we can check in after hours .Got no response ! When we landed in London we were not sure if we would be able to access the property. after paying over $70 AUD for taxi to the property we were lucky that a staff member was still there closing the bar. If it wasn’t for her we would have been left on the street outside. Staff need to check emails and app messages before closing Otherwise the accommodation was good

    It was clean and for its location it was a good price

    Stayed in May 2024

  • Reviewed: 23 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Was a comfortable overnight stay for work.
    • Business trip
    • Solo traveller
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The privacy of the unit but ease of accessibility to other facilities such as car park, pub etc

    Stayed in May 2024

  • Reviewed: 16 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Location , food , comfort, value. Staff friendly and helpful. Evening meal also very good.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good
    • With a pet
    • Leisure trip
    • Solo traveller
    • One-Bedroom Chalet
    • Stayed 1 night

    Easy dog walk Clean and comfortable Continental breakfast supplied a nice surprise

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Memorable
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night

    Nothing all good.

    The Atmosphere, the people, everything

    Stayed in April 2024

  • Reviewed: 6 May 2024

    8.0
    Would stay again!
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was a little music noise coming from the restaurant, so if you wanted an early night, that may have been bothersome. We were watching a film and once the telly was on you couldn't hear it, and it went off at a reasonable time. It said breakfast included but was only a minimal itemed continental in the room. Breakfast in the restaurant wasn't served until 9am, for which there was a charge and we were catching a flight so no good for us. We were hoping for a decent meal before our long day of travel, which is why we booked a breakfast included option, so we were a little disappointed there.

    Room was lovely and spacious, very clean, bed really comfortable, nice bedding, great that there's a fridge in the room. Shower was powerful and water hot, temperature in room was easy to control. All very modern, and overall great value for money.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    9.0
    Lovely ,peaceful place to stay with family and dog
    • With a pet
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    I can’t expect better than we found out

    We love the location ,peaceful,quiet and also close to transport for London .The room surprise me and my son ,perfect private place 🫶 Staff very helpful.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    7.0
    Serviceable
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The courtyard was being renovated and we had to walk through it to our room.

    The restaurant.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    We arrived late but had a pleasant stay!

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Comfortable accommodation, very close to Heathrow airport.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    The bed was adequate but a little on the small side. There was nowhere to sit inside, a small table and chairs would be good.

    Nice pod right by the canal side and a few meters from the main bar area. Short walk to shops and takeaways. Ideal for an overnight stop for an early flight from Heathrow, literally less than a 15 minute drive to T3.

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Would return
    • Family with young children
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    TV didn't work Towels could be bigger A little noisy when people left the pub, I expected this but you can hear everything

    Clean, comfortable, friendly and the free breakfast was perfect

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Canal location with friendly staff and great food.
    • Business trip
    • Family with young children
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    .

    Friendly staff, great location and restaurant was fab. Family meal and everyone thoroughly enjoyed their food. Waking up to the canal view was lovely.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    Excellent Stay

    Stayed in January 2024

  • Reviewed: 11 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Chalet
    • Stayed 1 night
    • Submitted via mobile

    The glam pod was nice, warm and cosy. Ideal for a night before flying away.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Great 'cottage' accommodation
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Although the hot water was not working for hand washing (basin) there was an electric shower.

    Friendly staff and excellent accommodation, with attention to detail by the owners. So lovely to have a fridge and complementary breakfast as standard. Room was perfect size, lovely and warm, with view of the canal (about 12' away!). WiFi enabled TV meant we could access all streaming sites. Restaurant food was of high quality and reasonably priced making the whole stay thoroughly good value for money. Great value, would stay again.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Executive Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Wanted to unwind for the last hour with a little TV. It didn't work, nor could it have, connection to internet was missing. Disappointed.

    Overnight stay, pre airport the next day. Bar drinks, food and service were good.

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    Good
    • People with friends
    • Quadruple Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    It looked bigger in the picture. The room was quite small for 4 people. We couldn't all open our suitcases easily in the space.. There were no side lamps so all lights had to go on if you wanted the light on, which was most annoying. The location was nice by the river but the Uber seemed longer than 3 miles, and cost £40 The shower dribbled out and if you like a place warm the heating wasn't great.ans duvet was very thin. There was some breakfast left in the room but two of my friends are vegan/gluten intolerant so they could not eat anything.

    The staff were friendly, the price was cheap and the location was quite pretty by the river.

    Stayed in February 2024

Showing 1 – 25

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