Our flight was delayed in Iceland which meant that we may miss the check in time at the property. I emailed them and messaged through the app when flight was delayed in Iceland (about 3 hours before closing) to request info how we can check in after hours .Got no response ! When we landed in London we were not sure if we would be able to access the property. after paying over $70 AUD for taxi to the property we were lucky that a staff member was still there closing the bar. If it wasn’t for her we would have been left on the street outside. Staff need to check emails and app messages before closing Otherwise the accommodation was good

It was clean and for its location it was a good price

Stayed in May 2024

Nothing

Everything

Stayed in May 2024

The privacy of the unit but ease of accessibility to other facilities such as car park, pub etc

Stayed in May 2024

Location , food , comfort, value. Staff friendly and helpful. Evening meal also very good.

Stayed in May 2024

Easy dog walk Clean and comfortable Continental breakfast supplied a nice surprise

Stayed in May 2024

Nothing all good.

The Atmosphere, the people, everything

Stayed in April 2024

There was a little music noise coming from the restaurant, so if you wanted an early night, that may have been bothersome. We were watching a film and once the telly was on you couldn't hear it, and it went off at a reasonable time. It said breakfast included but was only a minimal itemed continental in the room. Breakfast in the restaurant wasn't served until 9am, for which there was a charge and we were catching a flight so no good for us. We were hoping for a decent meal before our long day of travel, which is why we booked a breakfast included option, so we were a little disappointed there.

Room was lovely and spacious, very clean, bed really comfortable, nice bedding, great that there's a fridge in the room. Shower was powerful and water hot, temperature in room was easy to control. All very modern, and overall great value for money.

Stayed in May 2024

I can’t expect better than we found out

We love the location ,peaceful,quiet and also close to transport for London .The room surprise me and my son ,perfect private place 🫶 Staff very helpful.

Stayed in April 2024

The courtyard was being renovated and we had to walk through it to our room.

The restaurant.

Stayed in April 2024

We arrived late but had a pleasant stay!

Stayed in April 2024

The bed was adequate but a little on the small side. There was nowhere to sit inside, a small table and chairs would be good.

Nice pod right by the canal side and a few meters from the main bar area. Short walk to shops and takeaways. Ideal for an overnight stop for an early flight from Heathrow, literally less than a 15 minute drive to T3.

Stayed in March 2024

TV didn't work Towels could be bigger A little noisy when people left the pub, I expected this but you can hear everything

Clean, comfortable, friendly and the free breakfast was perfect

Stayed in April 2024

.

Friendly staff, great location and restaurant was fab. Family meal and everyone thoroughly enjoyed their food. Waking up to the canal view was lovely.

Stayed in April 2024

Excellent Stay

Stayed in January 2024

The glam pod was nice, warm and cosy. Ideal for a night before flying away.

Stayed in March 2024

Although the hot water was not working for hand washing (basin) there was an electric shower.

Friendly staff and excellent accommodation, with attention to detail by the owners. So lovely to have a fridge and complementary breakfast as standard. Room was perfect size, lovely and warm, with view of the canal (about 12' away!). WiFi enabled TV meant we could access all streaming sites. Restaurant food was of high quality and reasonably priced making the whole stay thoroughly good value for money. Great value, would stay again.

Stayed in March 2024

Wanted to unwind for the last hour with a little TV. It didn't work, nor could it have, connection to internet was missing. Disappointed.

Overnight stay, pre airport the next day. Bar drinks, food and service were good.

Stayed in March 2024

It looked bigger in the picture. The room was quite small for 4 people. We couldn't all open our suitcases easily in the space.. There were no side lamps so all lights had to go on if you wanted the light on, which was most annoying. The location was nice by the river but the Uber seemed longer than 3 miles, and cost £40 The shower dribbled out and if you like a place warm the heating wasn't great.ans duvet was very thin. There was some breakfast left in the room but two of my friends are vegan/gluten intolerant so they could not eat anything.

The staff were friendly, the price was cheap and the location was quite pretty by the river.

Stayed in February 2024

Nothing

Not really bothered about breakfast so it was fine for me.

Stayed in February 2024

We couldn't lock the door 🥶

The location and the room facilities!

Stayed in February 2024

My friend had no hot water in the sink in her room. I feel we should have been told as it was clear the staff knew it was an issue.

Lovely location, quirky little place to stay. Lovely staff and the restaurant and food was amazing. Not over priced either. Good value

Stayed in February 2024

Everything was great

Excellent location for travel into Central London - walk along the canal to West Drayton Station. Very clean & tidy, fridge in the room. Comfortable beds & plenty of hot water. Excellent for a stop over. Staff were very friendly & accomodating.

Stayed in February 2024

If I had to say something, no hot water from the bathroom sink but this wasn’t a problem as such.

Functional, decent place to stay after a long flight. Staff were warm and pleasant.

Stayed in February 2024

Towels were worn and thin but overall this didn’t impact our stay greatly

The accommodation was exactly as described. Very comfortable and clean

Stayed in February 2024