Packet Boat Lane, Hillingdon, UB8 2JS, United Kingdom
#21 of 40 hotels in Hillingdon
Guests' ChoiceBased on 1100 hotel reviews
7.8Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
7.9
Staff
8.8
Value for money
8.2
Free WiFi
8.1
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End of dialog contentReviewed: 7 May 2024
Simonetta
AustraliaNothing all good.
The Atmosphere, the people, everything
Stayed in April 2024
Reviewed: 6 May 2024
Liz
United KingdomThere was a little music noise coming from the restaurant, so if you wanted an early night, that may have been bothersome. We were watching a film and once the telly was on you couldn't hear it, and it went off at a reasonable time. It said breakfast included but was only a minimal itemed continental in the room. Breakfast in the restaurant wasn't served until 9am, for which there was a charge and we were catching a flight so no good for us. We were hoping for a decent meal before our long day of travel, which is why we booked a breakfast included option, so we were a little disappointed there.
Room was lovely and spacious, very clean, bed really comfortable, nice bedding, great that there's a fridge in the room. Shower was powerful and water hot, temperature in room was easy to control. All very modern, and overall great value for money.
Stayed in May 2024
Reviewed: 1 May 2024
Marlena
United KingdomI can’t expect better than we found out
We love the location ,peaceful,quiet and also close to transport for London .The room surprise me and my son ,perfect private place 🫶 Staff very helpful.
Stayed in April 2024
Reviewed: 25 April 2024
Susan
United KingdomThe courtyard was being renovated and we had to walk through it to our room.
The restaurant.
Stayed in April 2024
Reviewed: 19 April 2024
Brenda
United StatesWe arrived late but had a pleasant stay!
Stayed in April 2024
Reviewed: 14 April 2024
Rusty64
United KingdomThe bed was adequate but a little on the small side. There was nowhere to sit inside, a small table and chairs would be good.
Nice pod right by the canal side and a few meters from the main bar area. Short walk to shops and takeaways. Ideal for an overnight stop for an early flight from Heathrow, literally less than a 15 minute drive to T3.
Stayed in March 2024
Reviewed: 9 April 2024
Laura
United KingdomTV didn't work Towels could be bigger A little noisy when people left the pub, I expected this but you can hear everything
Clean, comfortable, friendly and the free breakfast was perfect
Stayed in April 2024
Reviewed: 8 April 2024
Sarah
United Kingdom.
Friendly staff, great location and restaurant was fab. Family meal and everyone thoroughly enjoyed their food. Waking up to the canal view was lovely.
Stayed in April 2024
Reviewed: 2 April 2024
Kevin
United KingdomExcellent Stay
Stayed in January 2024
Reviewed: 11 March 2024
Clair
United KingdomThe glam pod was nice, warm and cosy. Ideal for a night before flying away.
Stayed in March 2024
Reviewed: 10 March 2024
Helen
United KingdomAlthough the hot water was not working for hand washing (basin) there was an electric shower.
Friendly staff and excellent accommodation, with attention to detail by the owners. So lovely to have a fridge and complementary breakfast as standard. Room was perfect size, lovely and warm, with view of the canal (about 12' away!). WiFi enabled TV meant we could access all streaming sites. Restaurant food was of high quality and reasonably priced making the whole stay thoroughly good value for money. Great value, would stay again.
Stayed in March 2024
Reviewed: 8 March 2024
Paul
United KingdomWanted to unwind for the last hour with a little TV. It didn't work, nor could it have, connection to internet was missing. Disappointed.
Overnight stay, pre airport the next day. Bar drinks, food and service were good.
Stayed in March 2024
Reviewed: 29 February 2024
Katie
United KingdomIt looked bigger in the picture. The room was quite small for 4 people. We couldn't all open our suitcases easily in the space.. There were no side lamps so all lights had to go on if you wanted the light on, which was most annoying. The location was nice by the river but the Uber seemed longer than 3 miles, and cost £40 The shower dribbled out and if you like a place warm the heating wasn't great.ans duvet was very thin. There was some breakfast left in the room but two of my friends are vegan/gluten intolerant so they could not eat anything.
The staff were friendly, the price was cheap and the location was quite pretty by the river.
Stayed in February 2024
Reviewed: 23 February 2024
Claire
United KingdomNothing
Not really bothered about breakfast so it was fine for me.
Stayed in February 2024
Reviewed: 23 February 2024
Koutsouradi
GreeceWe couldn't lock the door 🥶
The location and the room facilities!
Stayed in February 2024
Reviewed: 18 February 2024
Amanda
United KingdomMy friend had no hot water in the sink in her room. I feel we should have been told as it was clear the staff knew it was an issue.
Lovely location, quirky little place to stay. Lovely staff and the restaurant and food was amazing. Not over priced either. Good value
Stayed in February 2024
Reviewed: 15 February 2024
Ruth
United KingdomEverything was great
Excellent location for travel into Central London - walk along the canal to West Drayton Station. Very clean & tidy, fridge in the room. Comfortable beds & plenty of hot water. Excellent for a stop over. Staff were very friendly & accomodating.
Stayed in February 2024
Reviewed: 15 February 2024
Dean
United KingdomIf I had to say something, no hot water from the bathroom sink but this wasn’t a problem as such.
Functional, decent place to stay after a long flight. Staff were warm and pleasant.
Stayed in February 2024
Reviewed: 4 February 2024
Jayne
United KingdomTowels were worn and thin but overall this didn’t impact our stay greatly
The accommodation was exactly as described. Very comfortable and clean
Stayed in February 2024
Reviewed: 2 February 2024
Carol
United KingdomNothing really, but it should be made more clear that the breakfast is in room and not in the restaurant. Really picky but the sink did not have a plug!
The room was self contained with own front door. It was a good size and clean and tidy. Breakfast is on a tray in the room as the restaurant is not open but there was fresh milk in the fridge. It was warm and comfortable.
Stayed in January 2024
Reviewed: 31 January 2024
Justin
United KingdomThe room I had was a little worn. Could do with some additional lighting e.g. lamps or wall lighting.
In a quiet location with a nice setting on the canal.
Stayed in January 2024
Reviewed: 22 January 2024
Sharon
United KingdomThe staff were so accommodating nothing was too much trouble. The views are beautiful. It's a hidden gem.
Stayed in January 2024
Reviewed: 15 January 2024
Ali
United KingdomOnly down side was the coldness in the room. The heater was on full but it was so cold. Needs more heat source.
Location for Heathrow was perfect. The food was absolutely fantastic. Staff were so friendly and made us feel very welcome.
Stayed in January 2024
Reviewed: 14 January 2024
Sarah
United KingdomThe bar and restaurant were very cold. Uncomfortable for eating.
Clean comfortable bed and quiet.
Stayed in January 2024
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