49-51 Lower Bridge Street, Chester, CH1 1RS, United Kingdom
#6 of 33 hotels in Chester
Guests' ChoiceBased on 183 hotel reviews
9.2Cleanliness
9.5
Comfort
9.5
Location
9.8
Facilities
9.2
Staff
9.8
Value for money
9.4
Free WiFi
9.6
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End of dialog contentReviewed: 22 May 2024
Julia
New ZealandClean, spacious and close to the town centre.
Stayed in May 2024
Reviewed: 19 May 2024
Herbert
United StatesLack of an elevator.
Stylish, and an excellent location.
Stayed in May 2024
Reviewed: 19 May 2024
Williams
United KingdomFantastic location, and excellent hotel, from friendly staff to excellent high standard room. Would highly recommend.
Stayed in May 2024
Reviewed: 18 May 2024
Gillian
United KingdomNothing
We loved this Hotel it was excellent in every possible way. Nicolata was lovely very helpful and friendly.
Stayed in May 2024
Reviewed: 18 May 2024
Tom
United KingdomLocation is brilliant and easy to find
Stayed in May 2024
Reviewed: 18 May 2024
Anita
United KingdomNowhere to put toiletries in bathroom
Great location. Friendly staff. Good breakfast
Stayed in May 2024
Reviewed: 17 May 2024
Elaine
United KingdomNothing
Location, so close to city centre, shops, river etc Hotel has been renovated to a very high standard, outside 'beer garden' is lovely. Staff are so friendly and make you feel welcome. We will be back
Stayed in May 2024
Reviewed: 17 May 2024
Hazel
IrelandCan hear people walking in room above
Close to racing
Stayed in May 2024
Reviewed: 17 May 2024
Anita
United KingdomBed on first night a little soft. Bathroom needs somewhere to put toiletries etc.no plug near mirror for drying hair. Telephone in room kept lighting up all night long.
Great location. Friendly staff. Good breakfast.
Stayed in May 2024
Reviewed: 17 May 2024
Louise
United KingdomThe property was lovely looking, clean, the bar and garden area were a lovely bonus. Lovely staff too
Stayed in May 2024
Reviewed: 16 May 2024
Kevin
United KingdomThe room we were in didn’t have a blind at the bathroom window, just needs something to make it a bit more private- especially when the weathers warm and the window needs to be open!!
Lovely welcome on arrival and throughout the whole stay to be honest, nothing was too much trouble at any time.
Stayed in May 2024
Reviewed: 15 May 2024
Joanne
United KingdomNo negatives
Very nice, clean hotel and very helpful staff
Stayed in March 2024
Reviewed: 13 May 2024
Laura
United KingdomThe only 2 small gripes are 1. whoever/whatever was above us was very noisy all night long and woke me multiple times. 2nd is that there are no curtains to the room that has a window, just a venetian blind, so very bright early in the morning.
Hotel very clean and contemporary. Loved the garden terrace in the sunshine. Perfect location. Breakfast was very nice and cooked to order. A good selection of cereals, fruit and yoghurt etc available also. All staff are very friendly and welcoming.
Stayed in May 2024
Reviewed: 13 May 2024
Jessica
United KingdomWe stayed in the 2 bedroom apartment for my friend’s Hen party. The location was perfect just a small walk into the town centre. The apartment had its own private entrance separate from the hotel which was great privacy!
Stayed in May 2024
Reviewed: 12 May 2024
William
United StatesStaff. (Dill & Nicola ). Were great. Ice location. Great breakfast!
Stayed in May 2024
Reviewed: 11 May 2024
Graham
United KingdomNothing
Excellent staff, great room and bar/restaurant, and v comfortable room, great central location
Stayed in May 2024
Reviewed: 11 May 2024
Tracey
United KingdomThe Hotel is in a great location, central to everything. The breakfast is amazing and the staff really friendly and welcoming.
Stayed in May 2024
Reviewed: 10 May 2024
David
United KingdomThe roof was stuffy at night. No air con.
Very professional and attentive staff. Lovely breakfast. Perfect location.
Stayed in May 2024
Reviewed: 10 May 2024
Em
United KingdomThe cost of the shots. When ordering lots of drinks would have been better to give offers before hand. Free shots didn’t really help as only 4 people received it
Easy location Close to centre Friendly staff Warm And comfortable Pleasant greeting Lovely garden Fun
Stayed in May 2024
Reviewed: 9 May 2024
Susan
United KingdomExcellent location within easy walk of town centre. No car park on site but one only a short walk away. Lovely breakfast. Friendly staff.
Stayed in May 2024
Reviewed: 6 May 2024
Lorna
United KingdomThe whole experience Staff so friendly Breakfast Our room
Everything our friend Jackie was full of cold at breakfast they provided lemon and honey nothing was too much trouble, Breakfast was amazing we will be booking again soon thank you for making our stay so perfect see you soon The Brummy Girls.
Stayed in May 2024
Reviewed: 6 May 2024
Heather
United KingdomHotel was clean, staff were friendly and helpful. Lovely bar/garden area. Great location. Would book again if coming back to Chester. 10/10
Stayed in May 2024
Reviewed: 5 May 2024
Andrew
United KingdomNothing to fault on
Ideally situated parking round the corner £10 24 hours nice bars and eateries close by
Stayed in May 2024
Reviewed: 5 May 2024
Jen
United KingdomThe only small gripe I had was that there was only one usable plug socket and it was right underneath the TV far away from the bed so I couldn’t use and charge my phone at the same time. Understandable given the age of the property, but I would rather have had an accessible socket next to the bed than the wired-in landline phone on the bedside table which seems a bit unneeded in this day and age. Very minor point though!
Gorgeous old-style townhouse, loads of character and high ceilings. Very comfortably furnished (I could have slept on the carpet!) and nice to have a bathroom with actual opening windows and natural light. Staff were fantastic and great location. Spacious room with plenty of useful furniture (actual storage in the bathroom under sink, etc).
Stayed in May 2024
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