65 high street, Arundel, BN18 9AJ, United Kingdom
#3 of 7 hotels in Arundel
Guests' ChoiceBased on 711 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.7
Facilities
8.5
Staff
9.5
Value for money
8.5
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 June 2024
Geoffrey
United KingdomOnly slight issue I had was no one came in to make up the room, or replace toilet rolls and tea, coffee & milk so we had to buy are own, It would be great if there was a sign you could hang on door handles saying ‘please make up my room’ or ‘do not disturb’ or a cleaning rota staff could check off daily.
Fantastic location! Great breakfast! Jolly staff! We will definitely return again!
Stayed in May 2024
Reviewed: 3 June 2024
Arkwright
United KingdomNo evening meal options
Extremely friendly staff they were lovely
Stayed in May 2024
Reviewed: 28 May 2024
Dorina
United KingdomIt is a perfect place to rest after a busy day of exploring the Castle and the town. The rooms are clean and perfect, adapted for a family. The breakfast was delicious and the staff was very friendly. We really enjoyed our stay at the Town House
Stayed in May 2024
Reviewed: 28 May 2024
Linda
United StatesNo complaints!
Great location on the high street. Lovely room, good breakfast, hospitable staff
Stayed in May 2024
Reviewed: 27 May 2024
Goodwin
United KingdomGreat location, great breakfast
Stayed in May 2024
Reviewed: 25 May 2024
Ian
United KingdomBath and very poor water flow from shower attachment (no stand up shower).
Location.
Stayed in May 2024
Reviewed: 24 May 2024
Sue
United KingdomGreat location - lovely breakfast.
Stayed in May 2024
Reviewed: 22 May 2024
Beverly
New ZealandNothing
Wonderful location, , great room, and great breakfast. Terry was a helpful host. We would used this property again and can totally recommend it.
Stayed in May 2024
Reviewed: 20 May 2024
Beverly
New ZealandSuch an awesome place to stay. Very convenient location, gorgeous room. Terry was a great host. Can definitely recommend.
Stayed in May 2024
Reviewed: 19 May 2024
Anita
United KingdomI liked everything
Terry and Maureen were friendly and very helpful. The room was lovely, comfortable, clean, overlooking the walls of Arundel Castle, very central in the quaint town of Arundel, near to everything. Breakfast was excellent with fresh fruit, pastries and a choice of cooked dishes, plus lashings of fresh coffee. Terry makes a homemade indulgent, chocolate rocky road , cut into triangles and places on the tea coffee tray on a jar in my room. Delicious , even Moorish.
Stayed in May 2024
Reviewed: 15 May 2024
Kristina
LithuaniaGood breakfast, excellent location, helpful staff.
Stayed in May 2024
Reviewed: 8 May 2024
Simon
United KingdomNoise from the bar. Unfortunate to have a power cut.
Excellent
Stayed in April 2024
Reviewed: 6 May 2024
Nicola
United KingdomNothing. Everything was great
The room and the guy behind the bar. He was so cool and helpful. Made amazing long island iced tea.
Stayed in May 2024
Reviewed: 5 May 2024
Jonathan
United KingdomLocation fantastic Great breakfast Lovely bed
Stayed in March 2024
Reviewed: 5 May 2024
Barclay
United KingdomJust getting the bath/shower temperature to a comfortable level took some patience
Fun and cute with an easy location near free street parking
Stayed in May 2024
Reviewed: 29 April 2024
Alysa
AustraliaThere was no actual shower. Also I found the bath was slippery to stand in.
The staff were fantastic. Incredibly friendly, helpful and kind. Loved the character of the property, felt very homely. The bed was comfortable and it was pretty quiet at night.
Stayed in April 2024
Reviewed: 28 April 2024
Christine
United KingdomNothing
Wonderful central location. Really welcoming staff. Super clear with special touches in the rooms. Full English breakfast really excellent.would not hesitate to return.
Stayed in April 2024
Reviewed: 25 April 2024
Tia
United KingdomLocation is excellent and the food is very yummy. Staff are lovely and friendly, best place to stay in Arundel, stayed there twice now!
Stayed in April 2024
Reviewed: 21 April 2024
Helen
United KingdomNothing
Beautiful room and bathroom. Wonderful host changed our room to one with a bath in addition to shower when she found out we had been walking the South Downs Way all day.
Stayed in April 2024
Reviewed: 21 April 2024
Mark
United StatesNo on-site parking, but free on-street parking from 4pm to 10am.
Great location directly across the street from Arundel Castle. Good pubs, tearooms, and restaurants within walking distance. Very nice breakfast.
Stayed in April 2024
Reviewed: 21 April 2024
Julie
United KingdomQuirky but comfortable and well maintained. Loved the 4 poster bed. Staff were very friendly and the manager Terry was very welcoming. Food was good too . But the person who made our stay fun was the Bartender/front of house Alex , who made amazing cocktails and made us laugh . A real character 😀. If we find ourselves visiting Arundel again would definitely stay there again .
Stayed in April 2024
Reviewed: 18 April 2024
Peter
United KingdomRoom was functional. Was clean and usable but, nothing special
Staff were pleasant and helpful. Breakfast was really good
Stayed in March 2024
Reviewed: 16 April 2024
Lieve
United KingdomOverall, we were very happy with our stay, but just a few minor points to be aware of: - no nearby free car park (but cheap car park other side of the bridge, 10 minutes walk away), - rooms only accessible via staircase, no lift, - our bathroom had a bath with handheld shower, but no opportunity to have a stand-up shower, - our room was pretty but small, without a proper place to put our cases, - if you are thirsty at breakfast, ask for tea which comes in a pot, while coffee is served in a small cup. You can ask for more coffee, but it takes time and is not so convenient if, as I said, you're really in need of a big cup of coffee!
Good accommodation in fantastic historic location. The house has great atmosphere, with beautiful decor, especially the wonderful Italian ceiling on the ground floor. The location could not be better for walking around and visiting the castle. The staff are very helpful and friendly.
Stayed in April 2024
Reviewed: 15 April 2024
Steve
United Kingdomparking, and breakfast started too late for me,though they provided a good take-away pack instead
helpful staff, good clean room great locatoon
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content