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Reviews of The Town House 3 stars

65 high street, Arundel, BN18 9AJ, United Kingdom

#3 of 7 hotels in Arundel

Guests' Choice

Review score

Based on 711 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.7

  • Facilities

    8.5

  • Staff

    9.5

  • Value for money

    8.5

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 3 June 2024

    10
    Fantastic location & great staff!!
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 3 nights
    • Submitted via mobile

    Only slight issue I had was no one came in to make up the room, or replace toilet rolls and tea, coffee & milk so we had to buy are own, It would be great if there was a sign you could hang on door handles saying ‘please make up my room’ or ‘do not disturb’ or a cleaning rota staff could check off daily.

    Fantastic location! Great breakfast! Jolly staff! We will definitely return again!

    Stayed in May 2024

  • Reviewed: 3 June 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No evening meal options

    Extremely friendly staff they were lovely

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    It is a perfect place to rest after a busy day of exploring the Castle and the town. The rooms are clean and perfect, adapted for a family. The breakfast was delicious and the staff was very friendly. We really enjoyed our stay at the Town House

    Stayed in May 2024

  • Reviewed: 28 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    No complaints!

    Great location on the high street. Lovely room, good breakfast, hospitable staff

    Stayed in May 2024

  • Reviewed: 27 May 2024

    10
    Great location
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, great breakfast

    Stayed in May 2024

  • Reviewed: 25 May 2024

    8.0
    One Night In Arundel
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bath and very poor water flow from shower attachment (no stand up shower).

    Location.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    9.0
    Great location, friendly staff, lovely breakfast.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Great location - lovely breakfast.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Wonderful location, , great room, and great breakfast. Terry was a helpful host. We would used this property again and can totally recommend it.

    Stayed in May 2024

  • Reviewed: 20 May 2024

    10
    Can totally recommend The Town House and the village of Arundel
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Such an awesome place to stay. Very convenient location, gorgeous room. Terry was a great host. Can definitely recommend.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    10
    Wonderful.
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    I liked everything

    Terry and Maureen were friendly and very helpful. The room was lovely, comfortable, clean, overlooking the walls of Arundel Castle, very central in the quaint town of Arundel, near to everything. Breakfast was excellent with fresh fruit, pastries and a choice of cooked dishes, plus lashings of fresh coffee. Terry makes a homemade indulgent, chocolate rocky road , cut into triangles and places on the tea coffee tray on a jar in my room. Delicious , even Moorish.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Good breakfast, excellent location, helpful staff.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Noise from the bar. Unfortunate to have a power cut.

    Excellent

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. Everything was great

    The room and the guy behind the bar. He was so cool and helpful. Made amazing long island iced tea.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location fantastic Great breakfast Lovely bed

    Stayed in March 2024

  • Reviewed: 5 May 2024

    8.0
    Breakfast was included and a good menu. Would stay again
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Just getting the bath/shower temperature to a comfortable level took some patience

    Fun and cute with an easy location near free street parking

    Stayed in May 2024

  • Reviewed: 29 April 2024

    9.0
    Fantastic location, incredible staff, lovely place to stay.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There was no actual shower. Also I found the bath was slippery to stand in.

    The staff were fantastic. Incredibly friendly, helpful and kind. Loved the character of the property, felt very homely. The bed was comfortable and it was pretty quiet at night.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Wonderfully welcoming.
    • Leisure trip
    • Group
    • Family Suite
    • Stayed 1 night

    Nothing

    Wonderful central location. Really welcoming staff. Super clear with special touches in the rooms. Full English breakfast really excellent.would not hesitate to return.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Perfect get away
    • Leisure trip
    • Family with young children
    • King Suite
    • Stayed 2 nights
    • Submitted via mobile

    Location is excellent and the food is very yummy. Staff are lovely and friendly, best place to stay in Arundel, stayed there twice now!

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Very comfortable and enjoyable.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Beautiful room and bathroom. Wonderful host changed our room to one with a bath in addition to shower when she found out we had been walking the South Downs Way all day.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    A very pleasant stay
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights

    No on-site parking, but free on-street parking from 4pm to 10am.

    Great location directly across the street from Arundel Castle. Good pubs, tearooms, and restaurants within walking distance. Very nice breakfast.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    See above
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Quirky but comfortable and well maintained. Loved the 4 poster bed. Staff were very friendly and the manager Terry was very welcoming. Food was good too . But the person who made our stay fun was the Bartender/front of house Alex , who made amazing cocktails and made us laugh . A real character 😀. If we find ourselves visiting Arundel again would definitely stay there again .

    Stayed in April 2024

  • Reviewed: 18 April 2024

    9.0
    Really nice stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Room was functional. Was clean and usable but, nothing special

    Staff were pleasant and helpful. Breakfast was really good

    Stayed in March 2024

  • Reviewed: 16 April 2024

    9.0
    Good accommodation in fantastic historic location.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Overall, we were very happy with our stay, but just a few minor points to be aware of: - no nearby free car park (but cheap car park other side of the bridge, 10 minutes walk away), - rooms only accessible via staircase, no lift, - our bathroom had a bath with handheld shower, but no opportunity to have a stand-up shower, - our room was pretty but small, without a proper place to put our cases, - if you are thirsty at breakfast, ask for tea which comes in a pot, while coffee is served in a small cup. You can ask for more coffee, but it takes time and is not so convenient if, as I said, you're really in need of a big cup of coffee!

    Good accommodation in fantastic historic location. The house has great atmosphere, with beautiful decor, especially the wonderful Italian ceiling on the ground floor. The location could not be better for walking around and visiting the castle. The staff are very helpful and friendly.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    8.0
    great location - excellent staff. be aware parking in Arundel is a nightmare
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    parking, and breakfast started too late for me,though they provided a good take-away pack instead

    helpful staff, good clean room great locatoon

    Stayed in April 2024

Showing 1 – 25

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