74 Pontmorlais W, High Street, Merthyr Tydfil, CF47 8UH, United Kingdom
#4 of 9 hotels in Merthyr Tydfil
Guests' ChoiceBased on 180 hotel reviews
8.3Cleanliness
9.0
Comfort
9.0
Location
8.7
Facilities
8.3
Staff
9.4
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 2 June 2024
Jaydene
United Kingdomthe bathroom situation with the window in the room was a different as you can hear the bathroom noises coming from above the partition.
bold interior design in the downstairs of the property, very quiet and homely
Stayed in June 2024
Reviewed: 23 May 2024
Noah
United KingdomCan be hard to fully close the bathroom window, which meant some road noise came in during the night.
Good location, not far from train station. Friendly staff. Clean. Nice towels (John Lewis), bedding, etc.
Stayed in May 2024
Reviewed: 5 May 2024
Shaun
United KingdomBrilliant Breakfast and very friendly and helpful staff.
Stayed in May 2024
Reviewed: 5 May 2024
Garry
United KingdomRoom 5 dormer window blind was completely ineffective, letting in buckets of sunlight from first light. It's the one time we need it to be dark. :(
Friendly, helpful staff. Clean and very well furnished and decorated throughout. Delicious breakfast with plenty on the menu to choose from.
Stayed in May 2024
Reviewed: 5 May 2024
Darren
United KingdomOnly booked an hour beforehand, a few rooms available, so I selected the deluxe King room. When we got there, was clearly put in a standard room. I mentioned this to the young lady showing us to our room, and she basically said that’s all they had available. Not going to lie, I think the difference in price was only about £4, but the fact that I mentioned it at the time, and also mentioned it a few days later when the Tiger Inn emailed me directly, I would have expected them to answer the question, but it was completely ignored.
Location is good, you can virtually walk anywhere in the town centre from this hotel.
Stayed in April 2024
Reviewed: 22 April 2024
Jawad
United KingdomLittle bit of wear and tear here and there. Little bit of dust and dirt in corners of carpets, but nothing that affected our stay
Centrally located. Very friendly and helpful staff. Comfortable rooms and cosy environment
Stayed in April 2024
Reviewed: 2 April 2024
Ian
United KingdomWe stayed on a Saturday and as our room was at the front of the building we could hear a lot of night life noise such as raised voices and cars racing up the street while revving their engines.
We liked the character of the building interior, the staff were very friendly and the room was cosy with a comfortable bed. The breakfast was delicious.
Stayed in March 2024
Reviewed: 18 March 2024
David
United KingdomNo ironing board in room. There was a clothes steamer but it didn’t seem as effective
Great location, lovely bar, amazing breakfast, very friendly and helpful staff
Stayed in March 2024
Reviewed: 14 March 2024
Sandra
NetherlandsGreat room, bed and service
Stayed in March 2024
Reviewed: 25 February 2024
Caitlyn
United KingdomHow staff ljke to knock on your door a lot and disturb you, how late check out is £20 and it’s only until 1pm where as in other places late checkout Is £10 until 3pm And how overall checkout without paying is 10am it’s personally ridiculously early
Clean, staff lovely, bar lovely, nice bathrooms
Stayed in February 2024
Reviewed: 19 February 2024
Sarah
United KingdomCoffee and tea not refreshed and no milk provided for drinks.
Very friendly staff, brilliant location, clean and comfortable
Stayed in February 2024
Reviewed: 19 January 2024
Stephen
United KingdomOriginally taken to the wrong room, but rectified quickly. No milk in the room with hot drinks. Not a problem for me, and would probably have been supplied quickly if requested.
Convenient location, friendly staff and pleasant environment.
Stayed in December 2023
Reviewed: 14 December 2023
Hallena
MalaysiaOnly stairs up to rooms
Very cosy space and warm friendly staff
Stayed in December 2023
Reviewed: 18 October 2023
Katrina
New ZealandLocation was great and check in etc was really easy
Stayed in October 2023
Reviewed: 15 October 2023
Holloway
United KingdomFelt safe and the staff were nice
Stayed in October 2023
Reviewed: 26 August 2023
Sian
United KingdomGreat location, lovely old style building
Stayed in August 2023
Reviewed: 22 August 2023
Peter
United KingdomNothing. All fine.
Good location, super friendly staff, nice bar, comfy clean room.
Stayed in August 2023
Reviewed: 21 August 2023
Gillian
United KingdomToo many stairs to climb
Ok
Stayed in July 2023
Reviewed: 20 August 2023
Roger
United KingdomFriendly welcoming clean
Stayed in August 2023
Reviewed: 26 May 2023
Mandy
United Kingdomarea
Kira
Stayed in May 2023
Reviewed: 16 May 2023
Carol
United KingdomFinding parking
Cleanliness, well lit, quiet.
Stayed in April 2023
Reviewed: 28 March 2023
Harriet
United KingdomAbsolutely gorgeous hotel. Beds super comfy. Delicious breakfast. Super friendly staff. Slight issue with the electricity going off, but it was quickly rectified. Staff were happy to accommodate, and really helpful, despite the fact that there seemed to be some issue in the kitchen. Bloody Mary's were superb as well!
Stayed in March 2023
Reviewed: 13 February 2023
Rob
United Kingdomroom was a little hot but opened window
breakfast was great and staff super welcoming
Stayed in February 2023
Reviewed: 12 December 2022
Carol
United Kingdomsome problems with tv reception meant we didn’t have television for the two nights of our stay. This wasn’t a major problem, staff apologetic.
very central, clean and nicely furnished, friendly and welcoming staff.
Stayed in December 2022
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