15 Candleriggs, Glasgow City Centre, Glasgow, G1 1TQ, United Kingdom
#6 of 81 hotels in Glasgow
Guests' ChoiceBased on 200 hotel reviews
9.0Cleanliness
9.5
Comfort
9.5
Location
9.5
Facilities
9.4
Staff
9.7
Value for money
9.2
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 20 May 2024
Kim
United KingdomThe only negative for me was the lighting at the sink, it would have been great to have had more light above rather than just round the mirror. That said, I get that's the design of the room which we loved all other aspects of.
Excellent location, friendly and helpful staff. Really modern feel. Looking forward to returning when the rooftop bar is complete.
Stayed in May 2024
Reviewed: 20 May 2024
Thomas
United KingdomGreat place to stay
Stayed in May 2024
Reviewed: 20 May 2024
Redfearn
United KingdomOnly point to raise and I did raise it to reception was the water and shower did make a lot of noise in the pipes, assume water pressure?
Location was great as I was eating that end of town so 5/10min walk.
Stayed in May 2024
Reviewed: 20 May 2024
Patricia
United KingdomNothing
Everything very clean friendly staff lots to do and see free washing machine even free OJ some nights some free events. The community area is great games so at night you can play games or before you go out. Near bus station underground shops .Staff so friendly the owners should be so proud 🙂 loved the overall feeling of the place 🙂 When you close windows you can not hear outside also the light from outside does not wake you up beds are good had great sleep . Different mix of people . Liked it so much after 3 week stay booked again for room with kitchen this time this room is even bigger The place is not open long so everything is new Thank you for great stay 🙂 🙂
Stayed in May 2024
Reviewed: 20 May 2024
Isabelle
NetherlandsNothing
The amenities ((wow there was even a ping pong table , pool table and PlayStation) , the cleanliness, the friendly chatty employees, the simplicity of checking in, the rooms that even had screen cast! The bed was rlly comfortable and even the shower gel was smelling propa tastey! The area was also rlly good! And close to a few bars which we liked :))
Stayed in May 2024
Reviewed: 20 May 2024
Antony
United KingdomAuto Check Out process; I suggest, the WRONG question, “Where did you stay?” SHOULD be, “What was your room number”. Delayed my Check Out as I had to ask a Staff member to help , (plus a bit confusing , non specific and silly!); I didn’t know e.g, whether the Hotel had various properties/locations. Don’t like that I could not request a floor level , the Auto Check in selects it for you. Not enough LIFT/Elevator signs in the corridors, a bit of a Maze. Major construction of paths to Hotel which I did not find a problem, but a Disabled person in a chair might.
Well equipped rooms, everything that you need. Staff were lovely and the Complimentary Preseco on Arrival was a nice touch.
Stayed in May 2024
Reviewed: 19 May 2024
James
United KingdomStruggled with the room temperature but eventually worked it out,and the same with remote TV control, no information in the room as to how to operate both.
Great selection of breakfast foods. Lovely friendly staff.
Stayed in May 2024
Reviewed: 19 May 2024
Mark
United KingdomAccess was a little difficult due to ongoing construction around the new square.
Lovely location. Brand new. Everything in tip-top shape.
Stayed in May 2024
Reviewed: 19 May 2024
Susan
United KingdomStaff was so friendly and knowledgable, breakfast was best ever
Stayed in May 2024
Reviewed: 19 May 2024
Wayne
United KingdomCouldnt get the TV to work but it wasnt a deal breaker
Hotel is new, Shower amazing.
Stayed in May 2024
Reviewed: 19 May 2024
Michelle
United KingdomStaff where very welcoming, rooms where lovely
Stayed in May 2024
Reviewed: 19 May 2024
Craig
United KingdomNothing. No faults I could see.
The staff were excellent, friendly and helpful. I had a nice meal for dinner and the breakfast buffet was very good. The hotel was very clean. Most important.
Stayed in May 2024
Reviewed: 19 May 2024
George
United KingdomNone
Location
Stayed in May 2024
Reviewed: 19 May 2024
Suzy
United KingdomNothing, all perfect
Great location, good vibe, stylish and staff were lovely. The breakfast was excellent, would definitely stay again. I took my 10 year old daughter and we had a great time.
Stayed in May 2024
Reviewed: 18 May 2024
Ingi
NetherlandsBit noisy (neighbours and reconstruction work outside)
Goog vibe, good price, friendly and very helpfull staff, decent room, comfy bed, coffee and thee in the room, good price, good food, good airco, shampoo etc. in bathroom, free washingmachine, free storage of luggage. Love the social hub concept. Absolutely recommendable!
Stayed in May 2024
Reviewed: 18 May 2024
Altea
United KingdomNothing, property was as advertised online.
Loved the layout both of the rooms and the actually property! Brilliant location right in the centre of the city so is close to all amenities!
Stayed in May 2024
Reviewed: 18 May 2024
Tallyman
United KingdomFood was a bit overcooked and dry, and did find a rogue toenail on the floor when we entered our room
Liked the location, close to everything. Hotel was lively but quiet at night. Rooms spacious and huge comfortable bed. Showers hot and powerful. All in all, lovely stay
Stayed in May 2024
Reviewed: 18 May 2024
Vaman
IndiaNothing
Entire place itself is very clean, large and pleasing. The staff is very friendly, helpful and warm. There are lot of free facilities like gym ,laundry and workplace ,indoor play area etc . Definitely would visit again !!
Stayed in May 2024
Reviewed: 18 May 2024
Joshua
United KingdomShower didn’t have enough/ any real power… it was the only fault of the place. Not sure if issue with water pressure.
Everything was brilliant, location, staff, facilities.
Stayed in May 2024
Reviewed: 18 May 2024
Berit
United KingdomThe shower head is too small Casual checkin was confusing when busy
Great location in the heart of Merchant City. Plenty of excellent restaurants within walking distance. Area feels v safe. Room comfortable and with amenities
Stayed in May 2024
Reviewed: 18 May 2024
Brook
United KingdomNot a thing that I didn’t like, just maybe a suggestion on how to make the stay more comfortable… maybe have some sanitary products in the rooms just incase any one needs them in an emergency. That could be a good idea
Very cool, bright, colourful, Morden, welcoming
Stayed in May 2024
Reviewed: 17 May 2024
Lizzie
United KingdomCould have done with another bedside table/lamp
Great central location
Stayed in May 2024
Reviewed: 17 May 2024
Howard
United Kingdomno parking , the parking concession they have with NCP does not work
Stayed in April 2024
Reviewed: 17 May 2024
Sheena
United KingdomI liked everything about the place
Very central, easy to find and to get around central Glasgow from the Hub. Contemporary feel - spacious - loved it! Added extras were the gym and the laundry facilities 😀
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content