4/5 West Cliff Gardens, Bournemouth, BH2 5HN, United Kingdom
#33 of 69 hotels in Bournemouth
Guests' ChoiceBased on 373 hotel reviews
7.6Cleanliness
8.1
Comfort
8.2
Location
9.1
Facilities
7.4
Staff
8.0
Value for money
8.1
Free WiFi
8.8
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End of dialog contentReviewed: 8 May 2024
Havens
United KingdomNothing!
We liked that it was out of the way and quiet but still close enough to walk everywhere and we were really close to the beach too which was lovely.
Stayed in May 2024
Reviewed: 3 April 2024
Sukhy
United KingdomVery out dated and its self serve so no staff available. Our bed was broken. Room was so big we was ecoing. Tiny outdated tv in the corner with old fashioned ariel. Couldn't put the volume up being considerate to other guests but couldn't hear the TV as room was big. Clear signs of paper falling off. Needs bringing back to life. Would not recommend
Space
Stayed in March 2024
Reviewed: 2 April 2024
Sarah
United KingdomMattress was too hard for us, but this is just our personal preference
Excellent location, great communication, clean, good size room, had everything we needed.
Stayed in April 2024
Reviewed: 31 March 2024
Helen
United KingdomThe room was on the third floor but kept us fit !
Small room but completely adequate for our needs.
Stayed in March 2024
Reviewed: 26 March 2024
Gary
United KingdomShower tepid at best building work going on Wi-Fi drops off
Good location be better when building work finished
Stayed in March 2024
Reviewed: 22 March 2024
Steven
United KingdomIdeal for a weekend break. Metres from the beach and all amenities. Room has all the extras you need/want (fridge,kettle etc.). Will use this hotel if/when I ever return to Bournemouth.
Stayed in March 2024
Reviewed: 20 March 2024
Mark
United KingdomThe shower's head was loose in terms of stability water running down hose, one bedside lamp didn't work, and there was no chair in the room. Mattress is uncomfortable/hard. The ceiling light shade upside down, so the room wasn't well lit.
Good location, good value for money
Stayed in March 2024
Reviewed: 10 March 2024
Ian
United KingdomLittle thing, could do with a better shower head.
Large room, comfy bed and great location
Stayed in March 2024
Reviewed: 5 March 2024
Barry
United KingdomNo faults whatsoever other than perhaps parts of decor a little tired.
Excellent location for theatres and restaurants. Easy access to surrounding areas. Ability to pre-arrange parking a major plus. Staff liaison between Silver How and Booking.com very high standard.
Stayed in March 2024
Reviewed: 1 March 2024
Aleks
United KingdomI did not like the location due to some incidents like the break ins to neighbouring hotels
The location wasn't the best however I feel much safer now that CCTV is up. Overall our stay was great. The room and bathroom was lovely and so was all the staff. We are very satisfied :)
Stayed in February 2024
Reviewed: 19 January 2024
Lloyd
United KingdomLocation was very convenient for town centre
Stayed in January 2024
Reviewed: 11 January 2024
Charmaine
United KingdomSmall bathroom, lacking dressing table and mirror. No additional chair or fridge like my other family's room.
I liked the location and the big room.
Stayed in December 2023
Reviewed: 1 January 2024
Janet
United KingdomNothing
N/a
Stayed in January 2024
Reviewed: 17 December 2023
Leanne
United KingdomNot enough milk, or coffee , sugar , had to wait for hot water to heat up and also the builders waking me up early in morning
It was clean, come and go as we pleased near town
Stayed in December 2023
Reviewed: 17 December 2023
Patricia
United KingdomNo where to get more milks etc but we went and got some it was fine and TV was limited channels but they came out sorted it was lovely guy jack
Lovely room ,fresh towels location was ok to town bed was really comfy nice clean room great key code to get in. Would deffo stay again
Stayed in December 2023
Reviewed: 17 December 2023
Ken
United KingdomAll good
Location - nice size room
Stayed in November 2023
Reviewed: 16 December 2023
Mark
United KingdomThe carpets were not great lots of stains on it
Perfect location and comfortable
Stayed in December 2023
Reviewed: 14 December 2023
Janice
United KingdomNo light on outside stairs
Location was great We enjoyed our stay and would go again Very clean Everything you need
Stayed in December 2023
Reviewed: 11 December 2023
Anna
United KingdomRemote control was missing from the room. We messaged the owner as soon as we arrived and he responded quickly saying it would be replaced as soon as possible. Unfortunately we stayed 6 nights without. The room was quite cold the first couple of days despite the heaters being on. It might take a while for the room to heat up so it would be good if they switched the heating on a day or so before arrival. The rest of our stay we were fine. Overall great place to stay. Will recommend.
Extra comfortable bed. Very important for us. Quiet room and location next to the beach. Lovely to be woken up by the sound of the seagulls. Hot shower, it does take a while to heat up but as long as you wait it gets nice and warm. Free drinking water available downstairs.
Stayed in December 2023
Reviewed: 28 November 2023
Jenice
United KingdomNothing not to like really
Wonderful hotel would definitely book again. I absolutely love the fact that it was so closed to the beach and all the shops.
Stayed in November 2023
Reviewed: 22 November 2023
Vegard
SpainCould have been some chairs and table the room. It was big enough, but one had to sit on the bed for work or a coffee or snack.
Location just perfect for a visit to city centre or beach. Quiet at night.
Stayed in November 2023
Reviewed: 13 November 2023
Nicole
United KingdomThe hot water took a while to come on and the pipe for the shower hose was slightly cut so water gushed out of the side of it. However when this was explained we changed rooms immediately which was so lovely!!
The hotel was lovely. Any problems we used the chat to ask for help and there was a rapid response. We particularly liked the water dispenser and facilities such as tea, coffee, water, shampoo conditioner and shower gel this was a good touch! Also having a non-human check-in was weird but also very efficient!
Stayed in November 2023
Reviewed: 11 November 2023
Jane
AustraliaCouldn’t drink the tap water - but there was a drinkable water fountain for guest use located in the foyer.
Good location. Off street parking. Lots of cafes close by.
Stayed in September 2023
Reviewed: 7 November 2023
Nathan
United KingdomNothing
Contact with hosts was good, they explained everything needed over messages.
Stayed in November 2023
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