15-16 The Hard, Portsmouth, PO1 3DT, United Kingdom
#7 of 27 hotels in Portsmouth
Guests' ChoiceBased on 1648 hotel reviews
8.5Cleanliness
8.8
Comfort
8.8
Location
9.7
Facilities
8.5
Staff
9.3
Value for money
8.4
Free WiFi
8.5
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End of dialog contentReviewed: 3 March 2024
Patricia
United KingdomNothing especially. Maybe a small tray to place dirty cups/spoons on with tea/coffee facility. Nothing else
Excellent location. Staff very friendly and helpful on arrival and during our visit. Would book again. Breakfast good and plentiful.
Stayed in March 2024
Reviewed: 1 March 2024
Steven
United KingdomNothing.
Great staff. Perfect location. Clean. Great breakfast. Onsite parking
Stayed in February 2024
Reviewed: 1 March 2024
Gill
United KingdomThere was a patch of carpet which was motheaten, light mould in the bathroom double glazing and dirty bins. The rest was clean and nice, especially the huge bath. Also the cappuccino machine was broken (at breakfast).
Friendly helpful and attentive staff, excellent breakfast, lovely big soft towels, great location by the Dockyards.
Stayed in February 2024
Reviewed: 27 February 2024
Rick
United KingdomThe staff were very friendly and the hotel was really good. Breakfast was excellent. If you are visiting the attractions you couldn't ask for better. 100 yards walk to the entrance of the Dockyard and 500 yards to the outlet with plenty of places to eat. Good safe car park behind the hotel.
Stayed in February 2024
Reviewed: 26 February 2024
Ross
United KingdomBreakfast choices limited - buffet was disappointing with pastries wrapped in plastic and tesco yoghurt. Would expect more for £175 for the night.
Friendly staff, clean, great location for station, historic dockyard and shopping.
Stayed in February 2024
Reviewed: 26 February 2024
Joanne
United KingdomMy wardrobe door would sit slightly ajar. Definitely not a major issue. I didn’t report it. Most people wouldn’t even notice, I’m sure
All staff were extremely friendly and helpful. Location is excellent. Breakfast was lovely. We’ve already booked our return visit
Stayed in February 2024
Reviewed: 26 February 2024
Adrian
United KingdomHad a room at the back of hotel,
Location, right on the sea front, had there own car park , staff very friendly and helpful . Room clean and tidy
Stayed in February 2024
Reviewed: 26 February 2024
Debra
United KingdomNothing to dislike was all really nice
The breakfast was excellent and loads of it . They had a car park which we used and the facilities were all a short walk it was a excellent location. All the staff at hotel were friendly and welcoming . Room was very clean and warm had tea making facilities as well.
Stayed in February 2024
Reviewed: 25 February 2024
Joanna
United KingdomThe hotel was lovely and quiet and had a nice chic about it. Very quirky
Stayed in February 2024
Reviewed: 25 February 2024
Julie
United KingdomThe breakfast is served in the front of the hotel which is also the reception area.
The room was spacious and clean The location was excellent for sight seeing and shopping.
Stayed in February 2024
Reviewed: 23 February 2024
Bobby
United KingdomNothing
Everything. Location, building , lovely room with harbour view, very helpful and friendly staff, everywhere very clean and well maintained, breakfast cooked to order, a really enjoyable stay . Will be back!
Stayed in February 2024
Reviewed: 21 February 2024
Tina
United KingdomNothing not to like.
The location is excellent, the staff are very accommodating and friendly. The added bonus is it has parking.
Stayed in January 2024
Reviewed: 21 February 2024
Stewart
United KingdomCompact King room was quite small
Position of hotel & staff
Stayed in February 2024
Reviewed: 19 February 2024
Pam
United KingdomBreakfast adequate but a little limited for choice.
Excellent location - adjacent to the Dockyard and opposite the Harbour Station. Staff pleasant and very helpful without being gushing. Really useful car park.
Stayed in February 2024
Reviewed: 17 February 2024
Alex
United KingdomVery dull
Not too bad for Portsmouth
Stayed in February 2024
Reviewed: 16 February 2024
Jenny
United KingdomNothing everything was perfect.
Beautiful hotel right by the Portsmouth historic Dockyard, Spinaker Tower and Gunwharf Quay shopping centre. Free onsite parking which was locked overnight. We didn't use the car at all as everything easily accessible. Staff really friendly. First class breakfast. So much choice. Poached egg was cooked to perfection. Would definitely stay again.
Stayed in February 2024
Reviewed: 15 February 2024
Amanda
United KingdomNoise due to building works but was pre warned Bed way too soft For money expected more
Perfect location Friendly staff Warm breakfast
Stayed in February 2024
Reviewed: 13 February 2024
Tonje
NorwayGreat location!
Stayed in February 2024
Reviewed: 11 February 2024
David
United KingdomA cooler room and plumper pillows would have further improved our stay.
Breakfast was very cleanly presented and tasty. The room was small but contained everything that we needed and was wonderfully clean. The location was perfect but noisy at night with the window open. Great to have onsite parking.
Stayed in February 2024
Reviewed: 8 February 2024
Spencer
United KingdomNothing.
The staff were friendly and knowledgeable about the area, it's in an excellent location for restaurants, pubs, trains, buses and ferries. It is very clean and comfortable and there are no children. Ample parking included round the back. The breakfast is filling and extremely delicious, all round we had a wonderful stay and will stay again and I highly recommend this hotel.
Stayed in February 2024
Reviewed: 6 February 2024
Alexander
United KingdomBreakfast was good but have had better, but also have had worse.
Happy to have taken cheap winter price upgrade to larger room overlooking the harbour. Some noise from traffic and trains outside but a great view. Location very convenient for Historic Dockyards and railway station.
Stayed in January 2024
Reviewed: 5 February 2024
Janet
United KingdomVery friendly staff. Excellent breakfast. Very nice coffee which makes a very nice change to some places we’ve been and good location. Would stay there again.
Stayed in February 2024
Reviewed: 5 February 2024
Gail
United KingdomWe arrived late at night, off the ferry, but a friendly smile awaited our arrival! Secure parking was an absolute bonus as our car was loaded with luggage. Rooms were spacious and comfortable with all the extras, including biscuits to accompany our morning coffee. Breakfast was great... We hadn't seen 'Kippers for breakfast' in years... So that was a treat! Lovely friendly and attentive waitress! We liked the fact that we could wait to checkout at 11am as it meant we could get a few emails sorted before our departure and long drive!
Stayed in February 2024
Reviewed: 4 February 2024
Lucy
United KingdomGreat location
Stayed in February 2024
Reviewed: 4 February 2024
Jenny
United KingdomA little old fashioned but nice vibe
Friendly staff
Stayed in February 2024
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