West Hill Road, Bournemouth, Bournemouth, BH2 5EJ, United Kingdom
#3 of 69 hotels in Bournemouth
Guests' ChoiceBased on 1367 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.1
Staff
9.1
Value for money
8.2
Free WiFi
8.8
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End of dialog contentReviewed: 9 May 2024
Rebecca
United KingdomNothing
The decor, location, facilities & valet parking
Stayed in April 2024
Reviewed: 7 May 2024
Katie
United KingdomSuper cool please - fun and family friendly with loads of style and great service.
Stayed in May 2024
Reviewed: 3 May 2024
Jessica
United Kingdomour room got very hot in the night and the air con wasn’t working.
beautiful, comfortable. we enjoyed lunch, we loved sitting by the pool, room was comfy. en-suite was nice.
Stayed in April 2024
Reviewed: 23 April 2024
Claire
United KingdomNothing
From the minute you arrive the service is excellent. The hotel is immaculate, the staff are friendly the rooms are stylish and comfortable with fantastic showers . This was our second stay, we love the Nici .
Stayed in April 2024
Reviewed: 22 April 2024
Ratour
United KingdomHow welcoming the staff was and the spa facilities and treatments offered.
Stayed in April 2024
Reviewed: 22 April 2024
Brooke
United KingdomIt was absolutely stunning. The layout and decor felt so premium. The spa hotel is one of the best I have ever stayed in. The hotel was clean, comfortable and we had a wonderful stay. The staff were friendly and super welcoming- nothing was too much of an ask. We can’t wait to come back.
Stayed in April 2024
Reviewed: 22 April 2024
Samuel
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 20 April 2024
Michael
United KingdomThe only thing I could fault is the small lift
a quality hotel.
Stayed in April 2024
Reviewed: 19 April 2024
Lesley
United KingdomService charge on every drink
Lovely, clean, comfortable room. Beautiful Spa and great food in the Restaurant.
Stayed in April 2024
Reviewed: 17 April 2024
Justyn
United KingdomProperty was lovely. We
Stayed in April 2024
Reviewed: 14 April 2024
Pauline
United KingdomWe had a lovely room with a fantastic view Lovely shower and Bath We struggled with the pillows But great bed Great restaurant Nice welcome Very helpful on reception Unfortunately a few people were still partying in their rooms/balconies , but that’s not the Nici ‘s fault it was on a Saturday so they continued after the party in their rooms
Stayed in April 2024
Reviewed: 14 April 2024
Nicola
United KingdomClean Facilities were excellent Shower was powerful Bed comfortable
Stayed in April 2024
Reviewed: 13 April 2024
Lyndsay
United KingdomHard pillows, being woken up with hammering at 8 am Lack of choice in restaurant. Same menu for lunch and dinner.
Decor and facilities
Stayed in April 2024
Reviewed: 12 April 2024
Margo
United KingdomSmall room
Very cozy and beautiful hotel
Stayed in February 2024
Reviewed: 11 April 2024
Cholakova
United KingdomAmazing hotel. Near the beach.
Stayed in April 2024
Reviewed: 8 April 2024
Keisha
United KingdomEverything! From the moment we got there it was 5 star treatments. The staff could not do enough to make our stay so wonderful. So much so that booked to stay again 3 weeks later. Great facilities, spa was lovely, beds really comfortable. The room was really clean, light and airy.
Stayed in January 2024
Reviewed: 8 April 2024
Alison
United KingdomLoved the staff - very friendly and hard working.
Stayed in April 2024
Reviewed: 3 April 2024
Elizabeth
United KingdomWe thought the evening menu was a little dull and over priced. My husband and 15 year old struggled to chose and they pretty much eat anything. My older sons burger was very average and a bit undercooked. There was no real option apart from the formal menu for lunch or a snack. In contrast the breakfast was lovely
Lovely setting , rooms and facilities were great .
Stayed in April 2024
Reviewed: 1 April 2024
Mo
United KingdomThe outside pool was supposed to be warm enough for even cold weather, but felt a bit too cool even for the sunny March days we were there - if you stopped swimming you quickly got cold.
We had a smaller room, yet it was cosy and comfortable. It was nice, and the staff were very attentive and friendly. We enjoyed the location as we went for a walk by the sea. We even took the opportunity for a swim in the pool. We had breakfast and also had dinner one night at the restaurant which was very nice.
Stayed in March 2024
Reviewed: 31 March 2024
Lawrence
United KingdomI like the hotel. no faults
excellent location and facilities
Stayed in March 2024
Reviewed: 28 March 2024
Peterbunker
United KingdomNothing could have been bettered
Everything was perfect we will visit again thank you NICI Bournmouth
Stayed in March 2024
Reviewed: 26 March 2024
Nikos
United KingdomPoor vegan choice in the restaurant, Could be improved
Stayed in February 2024
Reviewed: 25 March 2024
Kirsty
United KingdomNothing
Exceptional decor and beautifully decorated rooms
Stayed in March 2024
Reviewed: 23 March 2024
Deborah
United KingdomCharge for parking, valet parking, delay and slow retrieving my delayed my onward journey. Houskeeping materials left scattered around the hotel and noise from maintenance continuing long after it was reasonable.
Comfortable bed .
Stayed in March 2024
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