21 A Commercial Road, Poole, BH14 0HU, United Kingdom
#17 of 148 Holiday rentals in Poole
Guests' ChoiceBased on 32 apartment reviews
9.3Cleanliness
9.2
Comfort
9.5
Location
9.2
Facilities
9.4
Staff
9.7
Value for money
9.2
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 4 June 2024
Mark
United KingdomThe main bedroom was a little small and with limited storage. One bed side lamp had no socket.
Central location and safe parking - we had 2 cars. Nice and clean property. Smart TV We were very comfortable for a 3 day stopover. The owner called in and gave our daughter a bouquet of flowers - which was lovely and kind.
Stayed in May 2024
Reviewed: 14 May 2024
Jasmina
United KingdomIf you like minimalistic, this may not be for you. There is carpet in every room and in the landing. There are curtain and blinds, however some blackout ones could be considered for the lighter months.
Clean and comfortable. Nice outdoor seating area
Stayed in May 2024
Reviewed: 8 April 2024
David
United KingdomHard to find
Very clean neat and tidy
Stayed in April 2024
Reviewed: 6 April 2024
Andrew
United KingdomNothing
Everything
Stayed in April 2024
Reviewed: 5 April 2024
Aneesa
United KingdomEverything was well presented and clean. The owner was super friendly and very helpful.
Location is great. Although finding the property at night can be challenging.
Stayed in February 2024
Reviewed: 1 November 2023
Krystyna
United KingdomLovely host lady, ready to help anytime. For a help she came down in two min. Very worm and cosy apartment, very clean.
Stayed in October 2023
Reviewed: 20 September 2023
Trevor
United KingdomNothing was wrong.
Excellent accommodation, owner has paid a lot of attention to detail, lots of nice unexpected little extras. The owner is also very friendly and focused on you having a pleasant stay. Good parking .
Stayed in September 2023
Reviewed: 7 September 2023
Joanna
United KingdomSleeping rooms too light in mornings
Great facilities and location. Beautiful clean and bright
Stayed in September 2023
Reviewed: 23 August 2023
Petronela-ramona
United KingdomGood facilities, you have everything you need, good connection with attraction in the area, very clean. The rooms is a little bit too small
Stayed in August 2023
Reviewed: 25 July 2023
Andrea
United KingdomMattresses were rather uncomfortable and locks were stiff.
Very bright and cheerful. Everything included. Very clean . Uplifting decor.
Stayed in July 2023
Reviewed: 8 July 2023
Barry
United KingdomNothing
Well decorated, clean and very homely. Great place to stay.
Stayed in July 2023
Reviewed: 6 July 2023
Kuteesa
South Africamaybe block out curtains could be used especially during summer as it gets dark very late and bright very early morning.
The location was good; easy access to the town, the Dolphin shopping centre, Poole Park where my son loved to play and to a number of restaurants around. Also, lovely walking/running routes if that is your thing!
Stayed in June 2023
Reviewed: 26 June 2023
Kuteesa
South AfricaNothing
Exceptionally clean, organised, had all the basic necessities. I had the pleasure of meeting the owners and they are lovely people, very helpful and approachable
Stayed in June 2023
Reviewed: 25 June 2023
Kelly
United KingdomNothing.
Excellent location with easy parking. The flat was spotlessly clean and really comfortable for the size. The space is utilised very well and there are lots of lovely finishing touches. We had a little difficulty gaining access via the lockbox but it was resolved quickly and Luca was really responsive. Great for a short trip to Poole and we'd definitely stay here again.
Stayed in June 2023
Reviewed: 24 June 2023
Sean
United KingdomA little way to walk to the harbour (just for information purposes). Although there are shops, pubs and restaurants close by.
Very pleasant and comfortable ground floor apartment. One double bedroom and one twin bedroom. Very happy.
Stayed in June 2023
Reviewed: 12 June 2023
Daniel
United KingdomNothing.
Everything really. Even had some supplies in the fridge and cupboards, which was a nice surprise. Rooms were clean and well presented but not so perfect that it didn't feel homely and comfortable.
Stayed in June 2023
Reviewed: 5 June 2023
Akram
EgyptBrilliant flat. Can comfortably say even better than the photos. Intricate attention to details. Very homey and suitable for longer stays. Fully equipped kitchen with all utensils, cleaning products and condiments. Hosts were super nice and left us plenty of tea/ coffee/ biscuits/ sweeties/ milk and juice. Plenty of towels which was very handy especially with kids on the beach. Tbh, Couldn’t ask for more. Will be definitely coming back.
Stayed in June 2023
Reviewed: 31 May 2023
Sirmattlaceyuk
United KingdomThe only criticism would be the very light blinds in the bedrooms, letting in so much light. Blackout blinds would be much better as it was so light. Otherwise, faultless.
Great place to stay. Love the attention to detail. Very clean, flowers a nice touch. Comfy beds. Well equipped kitchen
Stayed in May 2023
Reviewed: 1 May 2023
Juan
United Statesermm nothing at all, everything was lovely
the whole apartment was lovely , really cleaned, owner really nice 👌 excellent 👌
Stayed in May 2023
Reviewed: 18 April 2023
Beverley
United KingdomEasy check in. Immaculately clean. Tastefully furnished. Restaurants within walking distance.
Stayed in April 2023
Reviewed: 18 April 2023
Mike
United KingdomVery comfortable, clean and welcoming. Car parking good. Overall a nice stay and we will definitely stay again. Thank you
Stayed in April 2023
Reviewed: 10 April 2023
Ozoda
United KingdomNothing
The location is excellent, minutes away from Poole park, complimentary sweets, comfi rooms for children and adult, massive screen to watch movies and play games, very clean house.
Stayed in April 2023
Reviewed: 20 February 2024
Osama
United KingdomShared entry to the flat with other flat upstairs. The cigarette smell was very strong on the stairs and less strong in the flat. The curtains does not block the light and does not keep privacy. The noise from the passing cars is annoying when you are trying to sleep
Good location
Stayed in February 2024
Reviewed: 28 March 2024
Robbie
United KingdomThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content