City Centre, Queens Staith Road, Skeldergate, York, YO1 6DH, United Kingdom
#70 of 104 hotels in York
Guests' ChoiceBased on 5875 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
7.8
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End of dialog contentReviewed: 27 May 2024
Peter
United KingdomThe room on the ground floor was very close to the pavement.
Location fantastic.
Stayed in May 2024
Reviewed: 27 May 2024
Ann
United KingdomWas a very pleasant stay. We've stayed a couple of times before but hotel got a bit tired looking but it has all been spruced up.
Excellent. And chef was very friendly
Stayed in April 2024
Reviewed: 27 May 2024
Tait
United KingdomNothing at all to dislike, will be returning again
Perfect location, room was comfortable and had everything we needed, staff were friendly helpful and on hand if you needed anything, all round great experience
Stayed in May 2024
Reviewed: 27 May 2024
Andrew
United KingdomBit tired around the edges. Expensive rates. Breakfast nice but limited choice. Wall light covers part of TV. Room 57a
Excellent location. Friendly staff
Stayed in May 2024
Reviewed: 26 May 2024
Peter
GermanyThe bed was extremely uncomfortable and lumpy. The worst I have experienced during our two week holiday and in my experience.
Location is perfect for access to town and facilities.
Stayed in May 2024
Reviewed: 26 May 2024
Tuft
United KingdomCleanliness in bathoom , poor pillows, bed too hard. Chair's in room very uncomfortable .
Staff where very good , food very good.
Stayed in May 2024
Reviewed: 25 May 2024
Carole
United KingdomRisk of car park flooding. Not always able to book a table for evening meal although many vacant tables.
Near the water & centre of city. Generally nice, friendly staff. Food was excellent. Very organised breakfasts.
Stayed in May 2024
Reviewed: 25 May 2024
Andrew
New ZealandNoisy bathroom extraction fan. No in room safe.
The room with a great river and Minster view, The breakfast staff. Warm and comfortable. Pleasant decor. Great location to walk everywhere.
Stayed in May 2024
Reviewed: 25 May 2024
Ian
United KingdomThe bathroom was dated and could do with being renewed
Really good location for easy access to the centre of York. Staff were friendly. There was a very good breakfast selection. The room had plenty of space and was very clean.
Stayed in May 2024
Reviewed: 24 May 2024
Alexander
United KingdomThe choice for vegetarian
Stayed in May 2024
Reviewed: 23 May 2024
Karl
United KingdomThe room smelt very badly of stale smoke - like it had previously been a smoking room
Great location, handy having parking on site, nice staff
Stayed in May 2024
Reviewed: 23 May 2024
Nicola
United KingdomRoom very hot, no aircon Decoration and furniture a little tired in places
Great location Very Clean Nice staff Excellent breakfast Plenty of hot water Good evening menu Nice bar/lounge
Stayed in May 2024
Reviewed: 23 May 2024
Christine
United KingdomEverything
Stayed in April 2024
Reviewed: 22 May 2024
Clifford
United Kingdomthe price
Very Good Breakfast and lovely clean rooms
Stayed in May 2024
Reviewed: 22 May 2024
Patrick
United Kingdomroom required a minor refurb bathroom seals to bath need replacing and bedroom duvet a little thin.
room view across the river excellent staff, breakfast and associated service very good Evening meals both good and very reasonable. Facility provided to hold luggage prior to departure'outside veranda with riverside view
Stayed in May 2024
Reviewed: 22 May 2024
Kelli
United StatesNothing
Easy walk from train station. Bar on first floor.
Stayed in May 2024
Reviewed: 21 May 2024
Claire
United KingdomThe evening meals were excellent and the staff were very helpful.
Stayed in April 2024
Reviewed: 21 May 2024
Duffield
United KingdomThe bar is abit souless, like to finish night in hotel bar ,otherwise it was our stay was good Thank you .
Location was good ,breakfast was fulfilling room was just wot we needed .
Stayed in May 2024
Reviewed: 21 May 2024
Agnes
IrelandBreakfast very good
Stayed in May 2024
Reviewed: 20 May 2024
Samantha
United KingdomBreakfast was a bit disappointing. Toast was hidden amongst cooked breakfast buffet and continental options were limited
Clean, comfortable, good access, good view and reasonable facilities
Stayed in May 2024
Reviewed: 20 May 2024
Nathan
United KingdomNothing
Close to the town centre
Stayed in May 2024
Reviewed: 20 May 2024
David
United KingdomWould’ve liked air con in the room. Not happy being on ground floor with public footpath just outside the bedroom window. Didn’t feel safe to open the window with passersby .
Great location. Nice views being close by the river. Room was clean and tidy. Within walking distance of railway station and plenty of restaurants nearby.
Stayed in May 2024
Reviewed: 20 May 2024
Chris
United KingdomPillows,
Stayed in May 2024
Reviewed: 19 May 2024
Beverley
United KingdomBedrooms need updating and in much need of: better hairdryer, new mattress & pillows, better selection of toiletries, bigger towels and a better hospitality tray. All of the above are very easy fixes.
Location very good
Stayed in May 2024
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