No lift( we knew that) heavy suitcases

Lovely staff. Good breakfast. Good location A green of Malt whisky

Stayed in May 2024

The breakfast was basic

The room was clean and the hotel is located nearby to the central station and city center

Stayed in May 2024

We couldn't dine on 23 April (restaurant was closed) nor 29th (large party). Not a problem as there were excellent restaurants in the area.

Excellent breakfast with a good choice of menu and cereals. A dram of malt whisky on arrival was a first !

Stayed in April 2024

Nothing

Comfortable stay.. Breakfast excellent

Stayed in May 2024

Some fixtures and fittings looking a bit tired and worn eg bedside units

Lovely food, staff and comfortable room.

Stayed in April 2024

The welcome from the staff and the offer to look after our bags so we could go and explore (as we turned up an hour early).

Stayed in April 2024

I needed to be away early. Breakfast starts at 8am which would have been ok but unfortunately the staff member with the key to the kitchen had slept in and I couldn't wait until breakfast was served a little later.

Located in a quiet but central location in the city centre. A good size room and the welcome dram on arrival was warmly received!

Stayed in March 2024

Small pot of tea and no toast ( until requested )

Location and Breakfast included Excellent cooked breakfast

Stayed in April 2024

Only thing was winding staircase no lift

Excellent location though still a bit out of the hurly burly so nice and quiet

Stayed in April 2024

Amazing stay. All the staff were excellent and attentive. Special thanks to Sam for being such a gent and helping me with my suitcases when I arrived. The room and bathroom were clean. Great toiletries and other nice touches like the bottled water. The bed was very comfortable and the pillows are heavenly (I travel are lot and these are the best ever). The breakfast was amazing too. For a tired traveller after a long journey this was just the perfect stay to rest and refresh. Thank you .

Stayed in April 2024

Beautiful building, food, amazing staff. Great location. The free dram was a very nice surprise!

Stayed in April 2024

This was largely because I missed the detail on the info outside, so I cant say the info wasnt provided - I booked for dinner at 7pm, but staff didnt point out that set meal menu ends at 6.45 - frustrating when we could have been there just that bit earlier. BUT never mind because when I explained it was the risotto (not on al la Carte menu) I was after the chef made it for me anyway.

Friendly, available staff who gave us all the info we asked for and extra interesting bits we wouldn't have thought of asking for. Very clear it's not 24 hour reception, but that was no bother as there is plenty of info provided around the hotel. Great breakfast and service.

Stayed in April 2024

Nothing. If you had very heavy bags and were on top floor there’s no lift but , tho we didn’t need it we were offered help with bags.

Super helpful staff, good location next to very interesting little museum about the history of piping. Very comfortable v large bed. Small hotel but perfect base and v friendly.

Stayed in April 2024

Water pressure was a bit low. 8am breakfast start made it difficult to make a 8:45 meeting without getting a taxi.

The location and quality of the hotel for the price were very good. Excellent breakfast. Friendly staff.

Stayed in April 2024

Everything perfect lovely staff and food.

Stayed in April 2024

Intimate,friendly space. Breakfast was lovely. Staff were very helpful . We will return

Stayed in April 2024

No lift

Clean, good breakfast, nice staff

Stayed in April 2024

Early closing.

Breakfast was excellent. Rom excellent. Location great. Could do with a few more facilities for those less able eg grip handle on back door, likewise at front door

Stayed in April 2024

Nothing 🙂

Everything was perfect. The room and bathroom were both so clean and beautiful. A very huge, comfortable bed and a really lovely breakfast too. Staff were all lovely and a welcome tipple of whisky started my trip off well. I will be back when I can! 🙂

Stayed in April 2024

Staff were really accommodating

Stayed in March 2024

Nothing bad.

Great location, excellent staff, comfortable room and bed , tasty breakfast. I was greeted with a dram of whiskey at check-in which was a surprising bonus.

Stayed in April 2024

Really didn’t have any problems. Seriously only thing I can think of was the seriously creaky floor in our room. Luckily no one was under us.

The hotel was great and we especially loved the location an easy walk to the train station, food, and shopping. The room was fairly large with a comfortable king sized bed, a wardrobe, chair, desk with chair and coffee/tea service. A nice en suite bathroom with lovely shower. The best part was the friendly staff and the great breakfast service which we had with our room rate. It was served down in the pub where you could order anything off the menu or continental. They would also reserve a table for you for dinner if you wanted it. We also enjoyed the small bagpipe museum next door where the staff answered all our questions about piping.

Stayed in March 2024

Nothing

It was cosy and clean.

Stayed in March 2024

Possibly some TLC to rooms.. paintwork in places.

Quirky, original building. Location. Clean. Helpful staff Museum next door Free dram of whiskey on arrival!

Stayed in March 2024