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  5. Reviews of The Barn Hotel & Spa, Sure Hotel Collection by Best Western

Reviews of The Barn Hotel & Spa, Sure Hotel Collection by Best Western 3 stars

Toll Bar Road , Grantham, NG32 2HT, United Kingdom

#4 of 6 hotels in Grantham

Guests' Choice

Review score

Based on 1447 hotel reviews

7.1

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    7.9

  • Facilities

    7.5

  • Staff

    8.2

  • Value for money

    7.2

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 9 May 2024

    8.0
    Barn good stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Drinks prices at bar and gnats and mosquitoes in the rooms drove me to distractions

    Barn great but not good for disabled. When arrived the facilities were not good at all. But the staff were great and changed my room to accommodate me for my needs. But did enjoy my stay and staff were wonderful. Drinks were expensive and I think a happy hour should be used. Overall the stay were enjoyable xxxx

    Stayed in May 2024

  • Reviewed: 8 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The room was tired, dated, not overly clean with damage to the furniture & bathroom. The menu in the bar & restaurant were both quite limited and food & drinks were over priced. The car park was a long walk to reception

    The restaurant staff were friendly & helpful.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    6.0
    Nice hotel, sad room, disappointed
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Our room was very dated. Did not match the modern online photos. The photos should be for the room you are booking not generic. We were given a disabled room. Smelt musty & quite shabby. Some clearly visible bodged DIY jobs. Wonky Curtain rail. It was clean and comfortable but needs upgrading. The hotel was busy, fully booked, so we couldn't be given an alternative room. It was a Wednesday night so was surprised it was fully booked but it is close to A1 so perfect stopover hotel I guess. We booked as we wanted to see what it was like as a potential wedding venue. Found it disappointing so crossed it off our list.

    Public areas were nice. Bar was good. Pool & jacuzzi good. Staff were pleasant.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    7.0
    enjoyable with great staff
    • Business trip
    • Family with young children
    • Superior Triple Room with Three Single Beds - Non-Smoking
    • Stayed 5 nights

    price of breakfast

    good staff clean

    Stayed in April 2024

  • Reviewed: 30 April 2024

    6.0
    Acceptable when visiting Aintree Equestrian
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    No staff on reception to check in. Had to wait a good while. Room very basic/tired. Heating control did not work. Like an oven!

    Location right next to Aintree (attending show there)

    Stayed in March 2024

  • Reviewed: 30 April 2024

    8.0
    A great place for an overnight stay
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was excellent and the staff were very helpful to cater for my wife’s gluten free requirements. A nice dip before breakfast in the pool.

    Stayed in April 2024

  • Reviewed: 27 April 2024

    7.0
    Enjoyable.
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No tea and coffee in your room, bar was expensive.

    Clean and friendly

    Stayed in April 2024

  • Reviewed: 27 April 2024

    6.0
    It was ok but need some talc
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I thought it was disgusting that when we came back to our room the cleaners had left the used teabags and rubbish etc

    Beautiful place but rooms very tired, especially carpets

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night

    sausage at breakfast poor

    room . bacon at breakfast

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    A comfortable stay near York
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    We chose this property as a stopover on our journey. Although situated in an isolated position, It was conveniently close to York and other places we wished to visit. Our room was a good size and comfortable, with a hot shower and comfy bed. The staff were friendly and helpful. Dinner was delicious and Our breakfast was cooked to order, with many other options.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Apart from the distance to the room the hotel was ok. I would book it again.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    My room always seems to be at the other side of the hotel every time. If would be nice on my next visit to be closer to reception.

    Convenient

    Stayed in March 2024

  • Reviewed: 16 April 2024

    7.0
    Nice rooms, but need TLC. Great staff,.. Stop phones in pool area
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    People had phones at poolside!!! NO! Room was comfortable but tatty- paint missing in areas, rusty bath rail, hole in duvet cover

    Pool and library areas- (but.. no books.) Staff were helpful and request for room with bath was taken seriously and even gluten free snacks in room after dietary requirements stated.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    6.0
    Lovely place and staff but the interior needs a refurb.
    • Leisure trip
    • People with friends
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Corridor looked very tired, carpets were very dirty, bedroom doors need repainting. Expensive drinks. Very limited menu in the restaurant.

    Handy location. Friendly staff. Rooms comfortable.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The fact the lock on my door was temperamental, i returned from work to find my door completely unlocked ......luckily all my valuables were still there . It was very noisy, creaky with people moving around rooms/corridors etc furnishings very dated with worn carpet etc .

    Location was nice and convenient

    Stayed in April 2024

  • Reviewed: 10 April 2024

    8.0
    Very nice hotel - would recommend
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 4 nights

    Only one negative experience during my stay - I ordered the chilli con carne in the bar one evening for my son and the quantity that was served was TINY!! It was under the heading of main courses and it was around the same price as the main courses but it was the size of a starter (slightly smaller than the starter I ordered in fact). WHY? Nothing else in the hotel seemed like bad value for money so this was a standout disappointment. I should have commented at the time but I was too shocked!

    Staying at the Barn Hotel was a really pleasant experience. I had a superior room which was very spacious and quiet - the first hotel I've ever stayed in where I wasn't woken several times by doors banging, floors creaking etc. The staff were universally friendly and helpful. All in all a great experience.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    8.0
    Would return
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Window paintwork needed attention. Marks on the bedroom walls

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room was noisy due to some outside mechanism?

    Beer was expensive. Breakfast was excellant

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Room with One Double and One Single Bed
    • Stayed 3 nights
    • Submitted via mobile

    Layout of the room could have been better for the bed's as there wasn't a socket by the single bed and no bedside table

    Very helpful and friendly staff Food was delicious Very nice good size room

    Stayed in March 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast items were not being replenished. More staff needed at breakfast time

    Size of room and cleanliness

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Premium price for B&B and probably due to spa facilities but as a wedding guest didnt have time to benefit from these. Breakfast was very disappointing. Buffet style but items not available or very dry. I had breakfast without egg as no fried available and scrambled looked very over baked. Whilst we got a table when it got busier tables weren't cleared quick enough for other guests to get a table or they were having to wait for fresh items.

    Attended for a Wedding and service and Wedding catering and function rooms lovely. Bedrooms very big almost bigger than needed.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    7.0
    Affordable, clean, private and great value
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    I left my coat in the wardrobe, the reception staff member wasn’t very helpful but said he would ask the cleaners and call me back. I never got a call back so we just popped in on the way home about 5 hours later and after 20 mins of hunting turned out the cleaner had it. I’m not sure the reception member I spoke to on the phone even tried to find my coat.

    Decent spa facilities, not luxurious but well worth the cheap price. Very good meal in the bar on the evening because we forgot to book and everywhere else was full. Buffet breakfast was also great value for money and was self service. Room was clean and shower was hot and good quality. This was a winner for value for money and everything we needed for one night stay.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    6.0
    NA
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights

    The food was basic and pricey. The mattress was hard

    The location for us for Arena UK was very good. The bath was really nice!

    Stayed in February 2024

  • Reviewed: 18 March 2024

    6.0
    Lovely venue for a wedding little expensive but would recommend
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Now the bad bit... unfortunately Friday Night Dinner Service was awful. Despite everyone pre booking meals in advance orders were coming out incorrect and meals dumped on the side in the corner to go cold before servers realised where they were supposed to go to. This was a really poor service did hold us or the rest of the guests there in much hope for the service on the wedding day!! Then fire alarm sounded in early hours of Sunday morning not good when everyone recovering from the night before.

    Lovely countryside location. We were here for a friend's wedding/anniversary. Absolute brilliant on the Saturday for the wedding everything was perfect room setting and the service provided by your staff

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nice spa facilities but disappointed pool only open till 8.30pm, most places till 9. I went in at 7.30 and then the staff started cleaning up around the pool just after 8, giving the impression they wanted to finish early. As soon as a couple were out of jacuzzi at 8.10, the staff put cover over it. Made me feel uncomfortable been there at that time and that they wanted us to leave.

    Room was very nice and clean, plenty of parking. Beds comfortable, plenty of tea and coffee in room. Staff on reception very welcoming.

    Stayed in March 2024

Showing 1 – 25

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