13-17 East Parade, Whitley Bay, NE26 1AP, United Kingdom
#9 of 9 hotels in Whitley Bay
Guests' ChoiceBased on 2475 hotel reviews
7.3Cleanliness
7.8
Comfort
7.6
Location
9.2
Facilities
7.1
Staff
8.9
Value for money
8.0
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 May 2024
Tribble
United KingdomThe hotel has some windows boarded up. The rooms were clean but not sparkling.
Right on the sea front so you can get directly to the beach. Ideal for places for food of an evening.
Stayed in May 2024
Reviewed: 29 May 2024
Gordon
United KingdomNosey bathroom
Great location pleasant staff limited free parking allowed to check in early good choose for breakfast clean room
Stayed in May 2024
Reviewed: 28 May 2024
Robyn
AustraliaThere was a strange smell when we walked into reception and upstairs. No lift meant lugging our suitcases up two flights of stairs. Very noisy road and the beds were old. Linen could do with updating.
Great location and the staff were very helpful. Breakfast was good value.
Stayed in May 2024
Reviewed: 28 May 2024
Steve
United KingdomThis hotel is very tired and needs updating, I didn't see a lift so I it might not be the best place for someone with a disability. Our room only had one curtain and blackout blind.
The breakfasts here are very good and the staff are very friendly and helpful. It is in a great location. It is very clean as well. The I didn't like would not stop us from staying here again
Stayed in May 2024
Reviewed: 27 May 2024
Zansibar
United KingdomLack of regard for fire regulations. 3 doors on the floor I was on propped open. See photos for doors propped open told by a member of staff it was because the domestic was cleaning, no domestic to be seen! One door propped open all night so if a fire had occurred it would have ripped through the first floor
The location and breakfast was brilliant.
Stayed in May 2024
Reviewed: 26 May 2024
Sharon
AustraliaToo many stairs when carrying heavy suitcases. Property and rooms dated, needing refurbishment.
Loved the location of the property, with sea views and close to restaurants.
Stayed in May 2024
Reviewed: 24 May 2024
Kay
United KingdomAll boarded up with scaffolding !!!!
Location and staff
Stayed in May 2024
Reviewed: 24 May 2024
Nick
United KingdomFriendly staff, great location
Stayed in May 2024
Reviewed: 22 May 2024
Simon
United KingdomSea view not available
Location
Stayed in May 2024
Reviewed: 17 May 2024
Covdemon
United KingdomPillows were a little flat and could do with changing, usually not had an issue but this time very flat.
Fantastic breakfast as ever, exceptional sausages, also cereals, fruit etc, help yourself to as much as you want.
Stayed in May 2024
Reviewed: 16 May 2024
Emma
United KingdomOnly one curtain hung up which meant daylight came through early. Wasn’t a curtain that pulled all the way across! Questionable stain on one of the duvets even though they were meant to be fresh. Nobody on reception so told the night porter when we returned after going out for the evening. He was helpful and gave us a new sheet for me to make the bed up myself. He was going to leave a note on reception but no one ever contacted us about this!
Location. Breakfast
Stayed in May 2024
Reviewed: 16 May 2024
Colin
United KingdomRoom was a little old looking but not too bad. I really think that if they spend some serious money on this place it will be a goldmine.
I thought the staff were very good. Including the new guy who was on the desk. Really helpful and friendly. So was the guy doing the breakfast and I must admit the breakfast was lovely
Stayed in April 2024
Reviewed: 15 May 2024
Sanjay
United KingdomI travelled for work purpose and there was no internet so very much disappointed.
Breakfast.
Stayed in May 2024
Reviewed: 15 May 2024
Susan
United KingdomCould not access the Internet properly
B reakfast was lovely but could have been hotter x
Stayed in May 2024
Reviewed: 15 May 2024
Claire
United KingdomLovely staff, perfect location
Stayed in May 2024
Reviewed: 14 May 2024
Marika
GreeceShower needs to be more powerful ..
View was amazing from the room :)
Stayed in May 2024
Reviewed: 10 May 2024
Phillip
United KingdomToilet wasn’t fully clean on arrival, a few droplets of urine on the toilet seat, this was easy to clean, but again it didn’t bother me too much as I wasn’t staying long
It had everything I needed and I was only staying for 1 night, so it did the job
Stayed in May 2024
Reviewed: 9 May 2024
Denise
United KingdomBedroom was a little dated and I didn't like that one side of the bed was against the wall. If I needed the bathroom during the night I had to climb either over my partner or shuffle to the bottom of the bed.
Location
Stayed in May 2024
Reviewed: 7 May 2024
Thomas
United KingdomBuilding site
Location
Stayed in May 2024
Reviewed: 7 May 2024
Marion
United KingdomVery old shower with little pressure and water never heats up fully No sea views: I was aware when booking that single rooms are at the back but not even the breakfast room has any views other than onto walls and old air conditioning unit
Goid breakfast and friendly staff Single room was very big
Stayed in May 2024
Reviewed: 7 May 2024
Jackie
United KingdomTelevision very dmall
Overall very happy . Room basic but expected that for the price . Breakfast was lovely Staff were very helpful
Stayed in May 2024
Reviewed: 6 May 2024
Elaine
United KingdomThe lighting in the room could be better. I really appreciated having a table and a chair but it was hard to use the table as a desk because it was so gloomy in that corner of the room.
The Royal is a traditional, civilised hotel, and it seems to attract guests who are the same way because there were no problems with noise at all.The price I paid was very good for a bank holiday weekend, especially as a generous breakfast is included. (I was impressed that they had gluten-free toast.) My room was a decent size for a single room and had proper wooden furniture. The location is great, right on the seafront and only a short walk from everything. The staff were all friendly and helpful. Oh, and the shower worked perfectly, something I no longer take for granted in hotels.
Stayed in May 2024
Reviewed: 4 May 2024
Stan
GermanyNot a problem with the hotel but my motorbike was at risk parked in the open outside
Handy location while in transit Great breakfast, all staff Bed was good 24 hour reception
Stayed in May 2024
Reviewed: 29 April 2024
Tony
United KingdomThe single bed in my room was very lumpy and the room rather too hot. The building seemed to be going through some renovation which made the exterior somewhat unappealing at present.
Lovely staff who treated you in a very friendly manner. The cooked breakfast buffet was fantastic with plenty to keep you going for the day. Conveniently located on the sea-front.
Stayed in April 2024
Busan, South Korea
Rimini, Italy
Castellane, France
Kalispell, USA
La Vega, Colombia
Irkutsk, Russia
Kells, Ireland
Medellín, Colombia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content