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Reviews of The Royal Hotel 3 stars

13-17 East Parade, Whitley Bay, NE26 1AP, United Kingdom

#9 of 9 hotels in Whitley Bay

Guests' Choice

Review score

Based on 2475 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.6

  • Location

    9.2

  • Facilities

    7.1

  • Staff

    8.9

  • Value for money

    8.0

  • Free WiFi

    7.2

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Showing 1 – 25

  • Reviewed: 30 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel has some windows boarded up. The rooms were clean but not sparkling.

    Right on the sea front so you can get directly to the beach. Ideal for places for food of an evening.

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nosey bathroom

    Great location pleasant staff limited free parking allowed to check in early good choose for breakfast clean room

    Stayed in May 2024

  • Reviewed: 28 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Sea View Family Room (2 Adults + 1 Child)
    • Stayed 1 night
    • Submitted via mobile

    There was a strange smell when we walked into reception and upstairs. No lift meant lugging our suitcases up two flights of stairs. Very noisy road and the beds were old. Linen could do with updating.

    Great location and the staff were very helpful. Breakfast was good value.

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    It's OK
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    This hotel is very tired and needs updating, I didn't see a lift so I it might not be the best place for someone with a disability. Our room only had one curtain and blackout blind.

    The breakfasts here are very good and the staff are very friendly and helpful. It is in a great location. It is very clean as well. The I didn't like would not stop us from staying here again

    Stayed in May 2024

  • Reviewed: 27 May 2024

    6.0
    Nice breakfast, fire doors propped open!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of regard for fire regulations. 3 doors on the floor I was on propped open. See photos for doors propped open told by a member of staff it was because the domestic was cleaning, no domestic to be seen! One door propped open all night so if a fire had occurred it would have ripped through the first floor

    The location and breakfast was brilliant.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    A comfortable stay, with lovely sea views.
    • Leisure trip
    • Couple
    • Sea View Suite
    • Stayed 1 night
    • Submitted via mobile

    Too many stairs when carrying heavy suitcases. Property and rooms dated, needing refurbishment.

    Loved the location of the property, with sea views and close to restaurants.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    All boarded up with scaffolding !!!!

    Location and staff

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Lovely
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Friendly staff, great location

    Stayed in May 2024

  • Reviewed: 22 May 2024

    6.0
    Good value and excellent breakfast
    • Business trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Sea view not available

    Location

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Convenient and cost effective hotel in a great location.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were a little flat and could do with changing, usually not had an issue but this time very flat.

    Fantastic breakfast as ever, exceptional sausages, also cereals, fruit etc, help yourself to as much as you want.

    Stayed in May 2024

  • Reviewed: 16 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Sea View Suite
    • Stayed 1 night
    • Submitted via mobile

    Only one curtain hung up which meant daylight came through early. Wasn’t a curtain that pulled all the way across! Questionable stain on one of the duvets even though they were meant to be fresh. Nobody on reception so told the night porter when we returned after going out for the evening. He was helpful and gave us a new sheet for me to make the bed up myself. He was going to leave a note on reception but no one ever contacted us about this!

    Location. Breakfast

    Stayed in May 2024

  • Reviewed: 16 May 2024

    7.0
    Got me out of a hike as late night booked. Good value for money and would stay again
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Room was a little old looking but not too bad. I really think that if they spend some serious money on this place it will be a goldmine.

    I thought the staff were very good. Including the new guy who was on the desk. Really helpful and friendly. So was the guy doing the breakfast and I must admit the breakfast was lovely

    Stayed in April 2024

  • Reviewed: 15 May 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    I travelled for work purpose and there was no internet so very much disappointed.

    Breakfast.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    6.0
    Would stop there again
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Could not access the Internet properly

    B reakfast was lovely but could have been hotter x

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Lovely staff, perfect location

    Stayed in May 2024

  • Reviewed: 14 May 2024

    8.0
    Love this hotel - perfect location and views !
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower needs to be more powerful ..

    View was amazing from the room :)

    Stayed in May 2024

  • Reviewed: 10 May 2024

    7.0
    A pleasant stay, I had a good night sleep and breakfast was good. Staff also very good, very reasonable for the price
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Toilet wasn’t fully clean on arrival, a few droplets of urine on the toilet seat, this was easy to clean, but again it didn’t bother me too much as I wasn’t staying long

    It had everything I needed and I was only staying for 1 night, so it did the job

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bedroom was a little dated and I didn't like that one side of the bed was against the wall. If I needed the bathroom during the night I had to climb either over my partner or shuffle to the bottom of the bed.

    Location

    Stayed in May 2024

  • Reviewed: 7 May 2024

    7.0
    Ok
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Building site

    Location

    Stayed in May 2024

  • Reviewed: 7 May 2024

    6.0
    Seafront location
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Very old shower with little pressure and water never heats up fully No sea views: I was aware when booking that single rooms are at the back but not even the breakfast room has any views other than onto walls and old air conditioning unit

    Goid breakfast and friendly staff Single room was very big

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very nice stay . Would definitely return again .
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Television very dmall

    Overall very happy . Room basic but expected that for the price . Breakfast was lovely Staff were very helpful

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    Comfortable, good value, great location.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The lighting in the room could be better. I really appreciated having a table and a chair but it was hard to use the table as a desk because it was so gloomy in that corner of the room.

    The Royal is a traditional, civilised hotel, and it seems to attract guests who are the same way because there were no problems with noise at all.The price I paid was very good for a bank holiday weekend, especially as a generous breakfast is included. (I was impressed that they had gluten-free toast.) My room was a decent size for a single room and had proper wooden furniture. The location is great, right on the seafront and only a short walk from everything. The staff were all friendly and helpful. Oh, and the shower worked perfectly, something I no longer take for granted in hotels.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Under refurbishment in some areas but inconvenience was very limited, nice hotel friendly helpful staff, I would stay ag
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Not a problem with the hotel but my motorbike was at risk parked in the open outside

    Handy location while in transit Great breakfast, all staff Bed was good 24 hour reception

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Great breakfast, friendly staff.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    The single bed in my room was very lumpy and the room rather too hot. The building seemed to be going through some renovation which made the exterior somewhat unappealing at present.

    Lovely staff who treated you in a very friendly manner. The cooked breakfast buffet was fantastic with plenty to keep you going for the day. Conveniently located on the sea-front.

    Stayed in April 2024

Showing 1 – 25

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