Outdoor swimming pool looked murky and not very appealing

The staff were really friendly, approachable and very helpful.

Stayed in June 2024

Breakfast could have been more varied

Location was good

Stayed in May 2024

I really can't think of anything. Just to mention, though, there is a building site next door, another hotel ? We came in May half term 2024, BUT there was no noise or work being carried out on it when we visited. It did not impact on our stay.

This hotel was exactly as described very near the beach and a bit further to the town which is totally walkable. Also walking distance to the railway station. Great as we came on the train. Sea views from the restaurant are lovely. We found it extremely clean. It's the cleanest hotel I've stayed in in many years. The family room was very roomy - great for a weeks stay for myself and my teenage son. There is plenty to eat at breakfast and is a buffet style breakfast. Evening meal delicious and meals are generous. The pool areas again clean and as described. Nothing not to like, really.

Stayed in June 2024

Really lovely stay in a good quality hotel

Stayed in May 2024

No fridge in the room

Location, clean

Stayed in May 2024

Breakfast was a bit slow to replenish, had to pay for parking

Clean and relatively well decorated, comfy, tidy, accommodating staff

Stayed in May 2024

It was all fine

Very convenient for walking the south west coastal path. Welcoming staff, clean room. Good shower. Good breakfast.

Stayed in May 2024

The television was way too small for the room and you could hear people talking in the room next door.

Booking.com

Stayed in May 2024

The breakfast choices were limited and quality was poor. Left a lot to be desired. The room walls and floors appeared thin - you could hear easily guests walking above you and talking to the side of you.

Room was light, clean & tidy. The staff were pleasant

Stayed in May 2024

Shower tends to splash outside of the bath so not ideal. Large shower screen would be better.

Great location Nice sunset Space in room OK Welcoming staff

Stayed in May 2024

?????

Bar, Dining Comfortable Bed Opp Ocean Off street Parking

Stayed in May 2024

Great stay Lo ed

Great breakie

Stayed in May 2024

Size of Family room for 3 beds

Location was awesome

Stayed in April 2024

Good location, beautiful scenery and a nice little walk into town and beyond

Stayed in May 2024

Needed more staff- one lady trying to do reception n bar

Stayed in April 2024

N/a

Friendly Staff, location.

Stayed in May 2024

Not much noise reduction in terms of the room above.

Good hotel room, very reasonably priced and nice and clean.

Stayed in April 2024

The walls were thin, so you could hear other guests who were noisy and inconsiderate at night. However, the night manager was quick to act on complaints, and guests were politely asked to keep noise to a minimum.

We originally booked for one night in a sea view room, the Saturday, but we then decided to book an additional night for the Friday. I emailed the hotel and booked a standard double for the Friday as it was considerably cheaper. When we arrived, the manager Rado (I assume he was the manager anyway) comped us with an upgrade to our Seaview room as it wasn't being used that night. All staff were very friendly and couldn't do enough for us. Julie was especially friendly and helpful. Parking was £5 per night but the hotel was happy for us to keep our car on the carpark until we left on the Sunday. We parked in the rear carpark which was secured at night. Our room was clean and suited our needs, and the view was great. We used the pool and sauna on the Saturday afternoon, and we had it to ourselves for a good hour. We were slso welcome to use the facilities after checkout on the Sunday. The town is a five minute walk away along the cliff road and there's a Tesco Express virtually next to the hotel. We will definitely stop again, next time we're in Newquay :)

Stayed in April 2024

Very clean hotel with friendly and helpful staff.

The room was very clean and the bathroom was large and clean.

Stayed in April 2024

Bed was rather firm so the first night I slept "inside" the duvet - so giving extra padding! Mentioned this to Julie in the morning and requested a second duvet. This was "made" into the bed so when I checked the 2nd night, I had the extra padding which made a whole lot of difference! Breakfast: Needed larger croissants and maybe another variety, that would make the appearance far more attractive.

Julie (reception) was really friendly & helpful (she seemed to know everything and was very efficient sorting anything out (I hope the management appreciate her). Other members of staff also very nice. Lovely room with view of the sea. Small but nice to have indoor pool (the outside pool was certainly "fresh") - also nice to have a sauna. Breakfast was simple but did what it needed to do.

Stayed in April 2024

Swimming pool, sauna, incredible location, nice and clean , friendly staff

Stayed in April 2024

Rooms are not sound proof. Swimming pool is steep not sure why they had to create pool over 6ft.

Nice location with decent room size and breakfast.

Stayed in April 2024

The mattress was very poor & a lot of noise transmitted from other rooms.

Excellent food, particularly the preparation, both dinner & breakfast. The staff were also excellent.

Stayed in April 2024

Good room, great location just strides from the top of the cliffs. Helpful staff. Good food

Stayed in April 2024