Good location, beautiful scenery and a nice little walk into town and beyond

Stayed in May 2024

Needed more staff- one lady trying to do reception n bar

Stayed in April 2024

N/a

Friendly Staff, location.

Stayed in May 2024

Not much noise reduction in terms of the room above.

Good hotel room, very reasonably priced and nice and clean.

Stayed in April 2024

The walls were thin, so you could hear other guests who were noisy and inconsiderate at night. However, the night manager was quick to act on complaints, and guests were politely asked to keep noise to a minimum.

We originally booked for one night in a sea view room, the Saturday, but we then decided to book an additional night for the Friday. I emailed the hotel and booked a standard double for the Friday as it was considerably cheaper. When we arrived, the manager Rado (I assume he was the manager anyway) comped us with an upgrade to our Seaview room as it wasn't being used that night. All staff were very friendly and couldn't do enough for us. Julie was especially friendly and helpful. Parking was £5 per night but the hotel was happy for us to keep our car on the carpark until we left on the Sunday. We parked in the rear carpark which was secured at night. Our room was clean and suited our needs, and the view was great. We used the pool and sauna on the Saturday afternoon, and we had it to ourselves for a good hour. We were slso welcome to use the facilities after checkout on the Sunday. The town is a five minute walk away along the cliff road and there's a Tesco Express virtually next to the hotel. We will definitely stop again, next time we're in Newquay :)

Stayed in April 2024

Very clean hotel with friendly and helpful staff.

The room was very clean and the bathroom was large and clean.

Stayed in April 2024

Bed was rather firm so the first night I slept "inside" the duvet - so giving extra padding! Mentioned this to Julie in the morning and requested a second duvet. This was "made" into the bed so when I checked the 2nd night, I had the extra padding which made a whole lot of difference! Breakfast: Needed larger croissants and maybe another variety, that would make the appearance far more attractive.

Julie (reception) was really friendly & helpful (she seemed to know everything and was very efficient sorting anything out (I hope the management appreciate her). Other members of staff also very nice. Lovely room with view of the sea. Small but nice to have indoor pool (the outside pool was certainly "fresh") - also nice to have a sauna. Breakfast was simple but did what it needed to do.

Stayed in April 2024

Swimming pool, sauna, incredible location, nice and clean , friendly staff

Stayed in April 2024

Rooms are not sound proof. Swimming pool is steep not sure why they had to create pool over 6ft.

Nice location with decent room size and breakfast.

Stayed in April 2024

The mattress was very poor & a lot of noise transmitted from other rooms.

Excellent food, particularly the preparation, both dinner & breakfast. The staff were also excellent.

Stayed in April 2024

Good room, great location just strides from the top of the cliffs. Helpful staff. Good food

Stayed in April 2024

The food menu was not really pleasing

Staff was amazing and very helpful

Stayed in April 2024

Good range of breakfast items. Reasonably early breakfast (I might have preferred 0730 start on Saturday / Sunday) Location is excellent. We didn't visit the beach this time as my wife now has severe mobility problems owing to loss of natural balance - a bit sad for an formerly enthusiastic dancer and walker, but we have no choice in our selection of illnesses. We know the immediate area very well, as we used to use the nearby Hotel Bristol 3 times per year before it closed. Apart from enjoying the sands and nearby clifftop walks which are now off the menu barring some miracle, we have spent a lot of time visiting nearly heritage locations and towns and looking into antique and bookshops.

Stayed in April 2024

Good value, clean hotel. Comfortable, standard accommodation.

Stayed in April 2024

Shower could be a little more powerful.

Spacious and very clean modern room. Location near beaches. View. Parking. Well priced bar.

Stayed in April 2024

The blonde lady receptionist wasn't particularly friendly when we first arrived. A bit cold and seemed as though she wanted to get rid of us. Other than that, staff were friendly.

The pool, sauna and comfort of the beds were great. Shower was powerful too which is always a positive!

Stayed in April 2024

Only there for 1 night , there was nothing to dislike

Carpark at front was a bit small and tight as I had a van

Stayed in April 2024

The hotel was so clean and great value. Nice bar too. The staff could not have been more helpful and kind.

Stayed in April 2024

Swimming pool, sauna,gym, room, vegan desert

Good breakfast, coffee not great

Stayed in April 2024

Shower in the room very poor bathroom needs updating, have stayed with you before in a different room shower was amazing so noticed the difference slightly annoying as I had paid more this time.

Location amazing for us as we have family living on the doorstep, breakfast very good, staff friendly and hotel excellent in cleanliness.

Stayed in March 2024

There was no entertainment which was disappointing as I booked this hotel so we could just relax and enjoy some entertainment rather than going out every night .

Lovely Breakfast with everything you needed and more

Stayed in April 2024

Reduced food menu

3rd time staying here, love this hotel, the staff are always helpful and friendly!

Stayed in April 2024

Lack of any form of soundproofing in the room. I could hear every snore, toilet flush, phone conversation, shower etc. This is the only negative that lowers my score but in truth, my sleep was really disrupted during my 4 night stay. It may come down to one's sound sensitivity and tolerance.

Great location, short walk to town yet far enough from major traffic. Staff fantastic, the ambience of the hotel was good. Breakfast basic but great evening meal. Overall great stay with one negative.

Stayed in April 2024

Tv could be larger

Clean and tidy Excellent breakfast

Stayed in March 2024