44 Osborne Road, Newcastle upon Tyne, NE2 2AL, United Kingdom
#36 of 59 hotels in Newcastle upon Tyne
Guests' ChoiceBased on 422 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.8
Facilities
8.0
Staff
9.1
Value for money
8.4
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 October 2023
Stephen
United KingdomRoom above bar which was a little noisy.
Location, Parking, Value for money
Stayed in October 2023
Reviewed: 25 October 2023
Victoria
United KingdomCan be noisy
Friendliness and comfort
Stayed in October 2023
Reviewed: 17 October 2023
Mark
United KingdomNot much but the shower pressure was a touch low , but it’s minor
Rooms are nice , parking is free , in a lively street plenty going on around it
Stayed in October 2023
Reviewed: 12 October 2023
Colin
United KingdomStairs to top bedrooms
Close to Newcastle and local facilities
Stayed in September 2023
Reviewed: 10 October 2023
Volker
GermanyUnfortunately there was no breakfast availabe at the time we stayed there.
Quite place, relatively large rooms, clean, comfortable.
Stayed in October 2023
Reviewed: 4 September 2023
Jasmine
United KingdomMattress a little uncomfortable.
Lovely staff and room was large and clean.
Stayed in August 2023
Reviewed: 1 September 2023
Peter
United KingdomWe didn't realise there was a pub, a little noisy, but wasn't really a bother as soon as we laid down we were flat out! Very comfy mattresses
The room was great Staff were super helpful and friendly
Stayed in September 2023
Reviewed: 30 August 2023
Demelza
United KingdomThe shower could be a bit more powerful
Great that you accommodate dogs.
Stayed in August 2023
Reviewed: 27 August 2023
Emma
United KingdomWe had a room on the front and it was pretty noisy, so take earplugs
Really nice comfy room.
Stayed in August 2023
Reviewed: 15 June 2023
Hock
Singaporeall good nothing dislike
clean
Stayed in June 2023
Reviewed: 10 May 2023
Mark
United KingdomGreat location
Stayed in March 2023
Reviewed: 4 May 2023
Rhiab
United KingdomAt check in, there were no staff to be seen, had to wait a while even though we had pressed the bell for attention as requested. No lifts and bedroom was on top floor. Due to layout of room, couldn't open bathroom door fully which made it harder to enter and exit.
Rooms were very clean, and spacious. Booked a double room but got upgraded to a family sized room
Stayed in April 2023
Reviewed: 17 April 2023
Smith
United KingdomThe room was a bit to hot!
Lovely room
Stayed in April 2023
Reviewed: 17 April 2023
Katie
United KingdomThe walls are quite thin so you could hear noise out in the corridor throughout the night
It was very clean and great value for money. rooms were big and had tea/coffee making facilities. Location was great with loads of bars and restaurants on your doorstep. Would recommend Sohe for food
Stayed in April 2023
Reviewed: 21 March 2023
Joanne
United Kingdomnothing
great location
Stayed in March 2023
Reviewed: 19 March 2023
Donna
United KingdomA little bit noisy at times.
Friendly and helpful staff
Stayed in March 2023
Reviewed: 15 March 2023
Karen
United KingdomB and b basis, very clean room, bit of a food smell in the hall bit but in the bedroom. Lovely comfy bed good value for money, friendly staff
Stayed in March 2023
Reviewed: 6 March 2023
David
United KingdomClean comfortable, great staff. Fantastic vfm
Stayed in March 2023
Reviewed: 25 February 2023
Mark
United KingdomMy shower was cold on the first morning, but fixed for the second morning
I didn't get any breakfast
Stayed in February 2023
Reviewed: 24 February 2023
Jacqueline
United KingdomI was looking for a quiet, clean and comfortable room in a small independent hotel in a nice area of Newcastle, with friendly staff, close to the centre and with free parking, and that's exactly what I found at the Kenilworth.
Stayed in February 2023
Reviewed: 20 February 2023
Anthony
United KingdomOur room was quite basic and plain.
Check in was quick and easy, with very friendly and helpful staff. Our dog was made very welcome and consideration was given to us regarding room location within the hotel so that we wouldn't be disturbed. Parking was easy at the back of the hotel and the location on Osborne Road was perfect. despite being in the heart of a very lively area, the room was perfectly quiet and we were not disturbed once.
Stayed in February 2023
Reviewed: 2 February 2023
Bam
South Africanothing no complaints
everything great venue food and location and great hosts
Stayed in February 2023
Reviewed: 28 January 2023
Keleigh
United Kingdomthe mattress
nice stay, the mattress was difficult to get comfy in but other than that. no issues.
Stayed in January 2023
Reviewed: 22 January 2023
Thomas
United KingdomThe shower hose/head was loose and didn’t move and felt like it was going to fall off the wall.
Very clean and comfortable hotel, staff were friendly and helpful. This was my second time staying and I would definitely stay there again.
Stayed in January 2023
Punta Cana, Dominican Republic
Saint Petersburg, Russia
St. Wolfgang, Austria
Camberley, UK
Braşov, Romania
Estosadok, Russia
Aldeia de Brescos, Portugal
Santa Margherita di Pula, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content