81 Caroline Street, St Paul's Square, Birmingham, B3 1UP, United Kingdom
#18 of 778 Holiday rentals in Birmingham
Guests' ChoiceBased on 133 apartment reviews
9.1Cleanliness
9.4
Comfort
9.5
Location
9.5
Facilities
9.4
Staff
9.5
Value for money
9.3
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Dawny
United KingdomToilet was a lil stiff to flush
Spacious , everything we needed available.. Clean , beds were soo comfy !! Good quality property for a reasonable price.The area was quiet too .The little touches like chocs on towels and basket of coffees etc made it just that lil bit more this company go the extra mile to make sure guests happy xx
Stayed in May 2024
Reviewed: 22 May 2024
Jill
United KingdomThe second bedroom was very small, and my friend found the mattress lumpy. The window dressing in the second bedroom did not keep light out, which was a shame as the blinds on all other windows worked well. A very minor point is that the allocated parking space was occupied, so we had to pay for on road parking initially, we rang the manager to report this, and it turned out it was her car. A minor nuisance only.
This apartment was in a very good location in the Jewellery Quarter near St Paul’s square. Accessing the property was easy with good and clear instructions. The property was clean, and generally well laid out. The welcome basket had some teas, coffees and biscuits. There was a coffee machine which my friend truly appreciated! The WiFi was good. The back door was an old safe door, which seemed an appropriate nod to the jewellery quarter. The shower in the bathroom worked well, and it was nice to have the option of a bath. The apartment was a comfortable temperature, and pleasant to spend time in.
Stayed in May 2024
Reviewed: 24 March 2024
Colette
United KingdomOnly 1 bathroom
Excellent location, great facilities, clean
Stayed in March 2024
Reviewed: 30 January 2024
Geraldine
United KingdomOnly one toilet (which we knew) One bedroom has no windows Poor water pressure in the bath Batteries in TV remote were too low to operate
Good location, spacious and well equipped Comfortable beds and good bedding and towels
Stayed in January 2024
Reviewed: 26 December 2023
Debra
United KingdomNothing. Only parking space was a bit snug.....but it was free so not really a grumble
Good location. Well equipped property. Clean. Lovely welcome package.
Stayed in October 2023
Reviewed: 13 December 2023
Christina
United KingdomNothing, but I would have liked a dishwasher but that's just my preference
Fantastic location, great hosts, lovely apartment, very comfortable
Stayed in December 2023
Reviewed: 12 December 2023
Carolyn
United KingdomGreat apartment. Had everything we needed
Stayed in December 2023
Reviewed: 5 December 2023
Simon
United KingdomPleasantly surprised a lovely stay
Stayed in December 2023
Reviewed: 22 November 2023
George
United KingdomGreat space and facilities. I was there as a solo, but plenty of rooms for bigger groups. Convenient parking, at the very back of the car park
Stayed in September 2023
Reviewed: 20 November 2023
Helen
United Kingdom3rd bedroom quite small & no window but fine for a weekend
Great location. Easy to walk to city centre but also lots on doorstep & less busy which we prefer. We sampled lots of local restaurants & they were all great.
Stayed in November 2023
Reviewed: 9 November 2023
Roger
United KingdomThe size, the exceptional attention to detail
Stayed in November 2023
Reviewed: 29 October 2023
Kerry
FranceNothing , it was extremely comfortable and spacious with nice touches
The size, quality of Furniture Beds really comfortable. ,
Stayed in October 2023
Reviewed: 17 October 2023
James
United KingdomExcellent location, secure parking. Very cosy, well equipped and warm apartment in a quiet area of the jewellery quarter, next to university buildings. A short walk into the bullring and lots of restaurants close by. Recommended as a Birmingham City University Alumni and would stay again.
Stayed in October 2023
Reviewed: 8 October 2023
Leanne
United KingdomVery comfortable, well equipped. We had two apartments and both were very spacious and clean.
Stayed in October 2023
Reviewed: 1 October 2023
Emma
United KingdomJust about a perfect place. My first reaction was "oh wow! when I opened the door. Bed was amazing.
Stayed in September 2023
Reviewed: 26 September 2023
Engin
TurkeyThe apartment was cold
Clean and same as presented at booking.com Good location
Stayed in September 2023
Reviewed: 26 August 2023
Roderick
AustraliaNothing
Great location. We had a mix up with payment method but Lindsay was lovely and sorted it out very quickly, also arranged early checkin which we greatly appreciated, Unit was comfortable and very clean. Kitchen which was great allowed us to cook in. Short walk across the park to city centre. Parking was a plus.
Stayed in August 2023
Reviewed: 3 August 2023
Karin
SwitzerlandBig flat with everything as it was described.
Stayed in July 2023
Reviewed: 18 July 2023
David
AustraliaA lovely apartment in a perfect location in the Jewellery Quarter for walking to the city or along the canals. Lindsay and the staff were excellent, very responsive to any request.
Stayed in July 2023
Reviewed: 7 July 2023
Kirsten
New ZealandBeautiful. Comfortable. Great location.
Stayed in July 2023
Reviewed: 27 June 2023
Penny
United KingdomCould have done with another WC!
Well kept and nice beds
Stayed in June 2023
Reviewed: 21 June 2023
Luke
United KingdomGreat location, parking was a nice bonus and the apartment was tidy, clean and comfortable.
Stayed in June 2023
Reviewed: 17 June 2023
Philip
United KingdomBathroom - access to the bath. Would be much improved if bath replaced with walk-in shower. Second bedroom very tight on space and no storage.
Living space, location, parking
Stayed in June 2023
Reviewed: 14 May 2023
Dionne
United KingdomNothing …
Great location as we were at a conference in the ICC … home from home for a couple of nights.. very comfortable beautiful apartment.
Stayed in May 2023
London, UK
San Esteban de Gormaz, Spain
Llandrindod Wells, UK
Split, Croatia
Prescott, USA
Wilmington, USA
Bucharest, Romania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content