65 Shepherd's Bush Green, Hammersmith and Fulham, London, W12 8TX, United Kingdom
#110 of 1,009 hotels in London
Guests' ChoiceBased on 1481 hotel reviews
8.8Cleanliness
9.3
Comfort
9.4
Location
8.7
Facilities
9.0
Staff
9.2
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 2 June 2024
Seifeldin
United KingdomService was amazing Great restaurant in tue lobby and great to walk
Stayed in May 2024
Reviewed: 1 June 2024
Tara
United KingdomRooms are on the cosy side! But are lovely, so just pack lightly!
Everything you want from a London hotel. Super clean. Super efficient and all round just easy! Staff were great and made check in and out a breeze. We never had to wait for anything. The room was small but had everything we needed. Including good powerful shower!
Stayed in March 2024
Reviewed: 31 May 2024
Lauren
United KingdomFantastic location
Stayed in May 2024
Reviewed: 31 May 2024
Kirbie
United KingdomNothing it was great!
Room was fab, staff were super friendly and accommodating. Great location with tube station just round the corner.
Stayed in May 2024
Reviewed: 30 May 2024
Lyla
Saudi ArabiaNothing
The room was perfect, clean and comfortable.
Stayed in May 2024
Reviewed: 28 May 2024
Sarah
United KingdomNothing
Gorgeous rooms.
Stayed in May 2024
Reviewed: 28 May 2024
Marina
United KingdomFridge in bedroom very small and could do with more storage space.
Super helpful staff and made me feel very welcome with a pet. Great facilities and felt more like a home away from home. Would stay again and have recommended it to friends as well all those who have pets.
Stayed in May 2024
Reviewed: 28 May 2024
Mert
United KingdomVery cozy atmosphere and very clean rooms. Helpful staff
Stayed in May 2024
Reviewed: 26 May 2024
Jacob_
United KingdomNothing
It was very clean and the staff were amazing, friendly, polite and the room was outstanding, comfy bed, clean, lovely shower
Stayed in May 2024
Reviewed: 26 May 2024
Noa
NetherlandsThe rooms were a bit small
The aesthetic and enjoyable rooms
Stayed in April 2024
Reviewed: 23 May 2024
Susan
United KingdomVery relaxed atmosphere. Good vibe
Stayed in May 2024
Reviewed: 22 May 2024
Polansky
United KingdomNothing.
Wow. This was a great stay! And it was quite luxurious for the budget. AND it was dog-friendly, complete with them bringing my dog a bed and a little gift. The staff was also super helpful and friendly, the food was great, the facilities and room were clean and comfortable, and it was convenient to things you need.
Stayed in April 2024
Reviewed: 19 May 2024
Caroline
United KingdomCarpets in the corridors made it look a bit dismal.
Comfortable room. Good facilities.
Stayed in May 2024
Reviewed: 19 May 2024
Tom
United Kingdomnothing really
Excellent experience with friendly staff
Stayed in February 2024
Reviewed: 19 May 2024
Salah
JordanOne thing , they need bigger closets/ place for luggage to be stored
Location , cleanliless , helpfull staff
Stayed in May 2024
Reviewed: 17 May 2024
Deborah
AustraliaNot enough milk Wasted space in some areas and not enough space in others Where could you put ironing board up
Interior decoration it was beautiful
Stayed in May 2024
Reviewed: 17 May 2024
Anna
IrelandThe rooms were really clean and everything was neat and tidy. There was no obvious wear in the rooms so it's been kept to a high standard. The staff were extremely helpful and friendly.The hotel itself was located perfectly in SheBu. Food also excellent.
Stayed in May 2024
Reviewed: 17 May 2024
Roxana
IrelandN/A
I recently stayed at the Hoxton Hotel and had a wonderful experience. From the first interaction, the staff was very friendly and welcoming. Rihanna at the reception was particularly helpful, explaining everything we needed to know before we got to our room. Everyone we encountered at the hotel was very friendly. Although we didn’t have breakfast and can't comment on that aspect, the hotel's location is excellent. It’s very close to the Westfield shopping centre and the tube station, making it easy to travel to the centre of London. The room, while not the biggest, was clean and beautifully decorated. It had a small minibar, a very comfortable bed, and a spotless bathroom. I had the mention that the mini radio with the music channel was an amazing touch! Overall, we thoroughly enjoyed our stay and would definitely come again.
Stayed in May 2024
Reviewed: 16 May 2024
Marjolein
NetherlandsWe had an amazing time. The staff was incredibly helpful and attentive. The beds were fantastic, and the atmosphere was great!
Stayed in April 2024
Reviewed: 16 May 2024
Eleanor
United KingdomRoom was a touch cramped and there was no space to lay out a suitcase except on the bed. We were in a "cosy" room and it was cosy. Ideal for one person, but room a little tight for two adults staying for three nights. No arm chair or space to relax except by lying on bed or sitting at a desk. Otherwise it was very suitable for us.
Bed very comfortable and excellent pillows. Room clean but you have to ask for room service. Good bathroom facilities and excellent loo paper which is always a bonus. Very good staff who were helpful and polite. Tea and coffee making in bedroom appreciated. Free cartons of water at reception also appreciated. Very well located for Shepherd's Bush Market Green and tube. Air conditioning very good.
Stayed in May 2024
Reviewed: 16 May 2024
Williams
United KingdomFound the bar extremely expensive, not good choice of beer
Very nice atmosphere , great live dj . Great location for shopping and the o2 Empire
Stayed in May 2024
Reviewed: 16 May 2024
Kelsey
United KingdomNothing.
We loved the room decor and the bed and covers were extremely comfortable
Stayed in May 2024
Reviewed: 16 May 2024
Lee
United KingdomPrice of drinks lol
The bed was so good and comfy and the shower was amazing
Stayed in May 2024
Reviewed: 15 May 2024
Temara
AustraliaBeautiful hotel all-round. Comfortable, clean and excellent staff. Great amenities.
Stayed in May 2024
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