check-in could be slicker for those arriving late. Perhaps a more obvious sign or even a personalised one telling late arriving guests where to go?

It's a very clever idea, this hotel. It recreates all the comfort of a large full service hotel in the aggregate. On the same street there is a Henrietta cocktail bar, restaurant etc.... If there were a gym (and perhaps there is, I didn't check....) it would a phenomenal offering in the heart of London. Staff are wonderfully informed and socially intelligent. Even though there was a little hiccup on checking in, they were graceful and accommodating. Strong recommendation.

Stayed in May 2024

This is our go -to place when in London. Nice and stylish hotel with good amenities, comfortable bed and the best location.

Stayed in April 2024

Cannot complain

The location was ideal. Perfect.

Stayed in April 2024

Room was quite small.

Very convenient location

Stayed in April 2024

Loved the hotel itself.

Stayed in April 2024

Quiet location. Really comfortable bed with big soft pillows.

Stayed in March 2024

Our room had limited storage space. There were a few hangers, but no shelves or drawers. For one night this was ok, but had we stayed any longer it would have been a slight inconvenience.

Our room was small but very comfortable and quiet. The location is superb for Covent Garden and the Royal Opera House. Breakfast was excellent - a true 'continental' breakfast. Staff were friendly and helpful. And congratulations to Henrietta for being a 'TV-free zone' both in the bedroom and the breakfast room! Having a peaceful breakfast without the intrusion of a TV screen was a treat.

Stayed in March 2024

Faultless, great location, comfortable, quiet room

Stayed in March 2024

I would have liked porridge as an alternative to cornflakes instead of one of the hot courses

Fabulous staff, very welcoming and extremely comfortable room. Very close to the theatre district and high value restaurants. Will go back.

Stayed in March 2024

I woke up at midnight because of the fire alarm, was not a very nice experience :) Henrietta Street itself is quite noisy so you should be ready to that in case your room faces it

This is an amazing hotel! Everything is brand new, clean, so stylish and cozy ❤️ I would definitely stay there again when come to London. Also the restaurant that serves the hotel is excellent. I really loved the speaker in the room, that played the relaxing music. Now I want the same at home :)

Stayed in March 2024

Bathroom very small. Bed too short. Very cramped feeling property with no lobby.

Modern. Good location near Covent Garden.

Stayed in February 2024

Being in an annex property across the street from the restaurant so it was not possible to just have somewhere on the property to just go downstairs and sit for a drink. Room service was available which I would have used had there been a nice dining height table and chair to sit at. I realise this is my personal preference most people would not mind the sofa and coffee table.

A very comfortable room in a really excellent location A

Stayed in February 2024

Nothing really.

LOVE LOVE LOVE this hotel so much. Location is perfect but most of all it is the gorgeous room and all the attention to details like the lemon cookies and a little introductory gift from Sezane with a special discount. We got upgraded and the room is huge with massive window to celling across the bedroom and bathroom. Furnishing is beautiful, chic yet super comfortable. And the bathroom massive & luxurious. We really did not want to leave, it was decadent.

Stayed in January 2024

Breakfast arrangements a little awkward and confusing

Excellent location in the middle of Covent Garden but quiet. Lovely comfortable room

Stayed in February 2024

It was a lovely hotel. spotlessly clean, great location, room spacious and beds really comfortable and the staff went above and beyond their roles to ensure our stay was thoroughly enjoyable from start to finish would definitely recommend to others and I’d be very happy to stay there again in the future

Stayed in February 2024

Fantastic location beinng very quiet yet near all amenities of Covent garden

Stayed in February 2024

It's important to know the street is closed after 11 am so if you have a lot of luggage you need to take this into account, although the staff helped us with ours.

Excelent location in Covent Garden, a great walkable area with the added bonus of having many restaurants and cafes around. The staff is very nice and attentive, including the staff at the restaurant. Loved the espresso machine in the room.

Stayed in February 2024

Nothing

The location was perfect, room and bathroom very spacious and comfortable. We didn’t have breakfast

Stayed in February 2024

Breakfast service was a little slow/unattended due to staff having to serve two buildings of rooms / guests. Feels a little inefficient, however, the staff were excellent generally.

Great sized rooms and bathrooms were quite a treat with a nice deep bath

Stayed in February 2024

Such lovely staff especially Clementine who was so helpful and kind / loved it will definitely be back,

Stayed in January 2024

Great location, beautiful comfortable room and lots of attention to detail!

Stayed in January 2024

Everything was perfect

Super cute hotel with lovely staff and great location (covent garden). The Floral Room was romantic and the bed was so comfy. Everyone was so friendly and it was lovely that they brought Cookies to the room in the evening. A lot of great restaurants in walking distance and near to underground and train station

Stayed in January 2024

Really comfy and excellent stay in this lovely little hotel, right in the middle of Covent Garden

Stayed in January 2024

Perfect location in a quiet side street in Covent Garden. All attractions we were interested in were easily accessible on foot. Lovely staff. Great breakfast. Charming hotel. Definitely recommend.

Stayed in January 2024