Bristol Road Brent Knoll, Highbridge, TA9 4HJ, United Kingdom
#4 of 6 hotels in Highbridge
Guests' ChoiceBased on 999 hotel reviews
8.1Cleanliness
8.7
Comfort
8.6
Location
8.9
Facilities
8.0
Staff
9.3
Value for money
8.6
Free WiFi
8.5
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End of dialog contentReviewed: 20 May 2024
Geoffrey
United Kingdombasic restaurant food.
the position.
Stayed in May 2024
Reviewed: 13 May 2024
Norris
United KingdomWe did have to pay an additional £20 for our dog that was not mentioned on booking.com at the property. We had to wait quite a while for our food,but he was short staffed and did give us some money back and very apologetic and food was good so all was good in end .
It was a quirky place to stay , the owner was a lovely man and very chatty and friendly. We had a dog friendly room which literally had a little dog room with a bed and bowl for your 4 legged friend! There is plenty of fields to walk them too. Food was good.
Stayed in May 2024
Reviewed: 14 April 2024
Mike
United KingdomWe were the only ones in the restaurant, a little bit restricted restaurant, probably due to lack of customers. Low stocked bar with not to great a choice.
Nice quiet place, used for an overnight stay on eay to an early flight the following morning. Staff (1 guy) appeared to be doing everything. Very pleasant and helpful
Stayed in April 2024
Reviewed: 14 April 2024
Philip
United KingdomDecor a little dated
Meals excellent
Stayed in April 2024
Reviewed: 13 April 2024
Moses
United KingdomPlease repair shower in room 12 for the next guest. Apparently you knew the shower had issues even before checking me in, why do I say so? The receptionist that morning told me the issue even before stepping into the room when I complained. That would have saved me the inconvenience of having to use another room that morning only to shower
Good location and spacious room
Stayed in April 2024
Reviewed: 8 April 2024
Kennytheone57
United KingdomWell was cold has wasnt aware we needed to turn radiators on also bathroom was up a flight a rickety stairs the shower didnt work .so gave up then once I turned tap on sink on the shower started to work very weird
It was ok nice cosy we had a good night sleep so was ok
Stayed in April 2024
Reviewed: 6 April 2024
Dianne
AustraliaShower pressure and temperature could be a little better.
Staff, location and value for money was very good. Breakfast was great.
Stayed in April 2024
Reviewed: 2 April 2024
Joanne
United KingdomThe bathroom in the honeymoon suite was abit cold as the radiator wasn’t working, so was a bit chilly if you nipped up in the night, but it was fine. We did let them know upon check out.
The owner is very friendly. The food is great. And it’s just a lovely getaway.
Stayed in March 2024
Reviewed: 31 March 2024
Jennifer
United KingdomVery quiet yet very good access to the motorway. Good breakfast. Very convenient and a friendly atmosphere.
Stayed in March 2024
Reviewed: 25 March 2024
Graham
United KingdomTo be honest I couldn't fault the place. A beer lover wouldn't like the fact there's no draft there, but honestly it didn't bother me. For the price I paid I'm quite happy.
Easy parking, quick check in, spotless room, set back from the road so little noise. My evening meal was good, the staff member Deano was friendly and efficient. Breakfast was fine.
Stayed in March 2024
Reviewed: 25 February 2024
Iona
United KingdomComfortable rooms, attentive and friendly staff, great breakfast and dinner.
Stayed in January 2024
Reviewed: 18 February 2024
Philip
United KingdomLocation was great for being able to see family who live locally Great to have a separate area for the dog and which had access to the car park Breakfast was freshly made and good Staff were very friendly and helpful
Stayed in February 2024
Reviewed: 15 February 2024
Val
United KingdomI couldn't adjust the shower properly, but the owners were going to sort that out.
The room was comfortable. The owners very friendly and helpful. Breakfast fresh and filling.
Stayed in February 2024
Reviewed: 16 January 2024
Thomas
United KingdomRoom was small beds uncomfortable, not enough tea and milk only half toilet paper
The location and the staff
Stayed in January 2024
Reviewed: 12 January 2024
John
United KingdomWe had a lovely sized room with a bathroom on a different floor as well which was really cool, although because of the time of year it meant that naturally some parts of the room was nice and warm and others were quite cold. This is honestly more an observation rather than a criticism, we were quite comfortable regardless!
Excellent breakfast, and the staff were very welcoming! Honestly not much to add here, we enjoyed it very much. The garden centre across the road also had a nice cafe as a coffee stop!
Stayed in October 2023
Reviewed: 7 January 2024
Tracy
United KingdomNothing
We have stayed before and this was remembered. The owner and staff are friendly and nothing is too much trouble. There is no pressure to be rushed out of the property. Genuinely lovely place
Stayed in January 2024
Reviewed: 28 December 2023
Claire
United KingdomGreat value for money. Comfortable room and friendly staff.
Stayed in December 2023
Reviewed: 18 December 2023
Stephen
United KingdomNo breakfast available on first day
good dog facilities
Stayed in December 2023
Reviewed: 18 December 2023
Lorna
United KingdomCooked Breakfast not available due to sickness. This couldn't be helped. Curry not so nice.. My partner thought the portion on garlic cream mushrooms were a bit poor. Walls very thin and could hear next door coughing and talking. I expect they could hear us snoring.... Sorry
Fish pie was lovely.. Hotel well away from the road. Room reasonably clean. Able to open windows. Heating could be turned down. Room was very good value for money. Dining area decorated very well looking cosy. Good parking facilities.
Stayed in December 2023
Reviewed: 14 December 2023
Kelvin
United KingdomVery nice welcome and the staff were very good, room was very good, very clean and comfortable.
Stayed in December 2023
Reviewed: 13 December 2023
Julie
United KingdomNothing
Friendly and comfy.
Stayed in December 2023
Reviewed: 12 December 2023
T
United KingdomInternet is sub-standard for 2023. Not strong enough for watching YouTube. It would be impossible to work from one's room.
Stayed in December 2023
Reviewed: 10 December 2023
Dorothy
United Kingdomthe hotel was freezing. Very uncomfortable because we were so cold. The fire was lit but was not built up to kick out any heat.
great location off the M5
Stayed in December 2023
Reviewed: 10 December 2023
Franka
United KingdomThe mattresses were very uncomfortable, they're too soft/ bouncy. One of the lamps was not working. The shower tap in room 15 needs fixing.
All in all, a fair price for what you get. Staff is very friendly.
Stayed in December 2023
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