Very nice staff, good breakfast , beautiful view, clean.

Stayed in April 2024

Had asked for upgrade due to special birthday but not given. There were some stains in carpet. 230 room need attended too. Preferred. Bathroom when we stayed last year walk in shower.

Great views.

Stayed in May 2024

The corridors looked a little tired and the ladies toilets, which need an overhaul, do not match the quality of the bar and restaurant.

Excellent view, good value for money, convenient for ferry, staff very friendly, two very good evening meals, stayed in superior double which was of a good standard, as was the communal bar and restaurant areas.

Stayed in May 2024

The bedroom was cold but clean and comfortable. The hotel was dated and worn and needed to be refurbished in the public areas.

The view was awesome and the building had historical features. The staff were very friendly and helpful.

Stayed in April 2024

Not much

It was a great experience and the hotel was very good but it is in need of some work But it did have a certain charm that is not so much available in modern times. A great shame but I do not think that it will last long which would be a great loss

Stayed in April 2024

Parts of building and room looking a bit tired and in need of redecoration.

Breakfast and dinner very good.

Stayed in April 2024

Breakfast was very good. Very good location with sea views.

Stayed in April 2024

Nothing specific, bar was great, food great.

Perfect view from hotel bar and restaurant, staff were very friendly and helpful. Great VFM

Stayed in April 2024

A little tired in places ie bathroom suite and wallpaper but overall very clean.

The view was superb!

Stayed in April 2024

We only stayed one night, it was very enjoyable but were disappointed with dinner. The ettrick restaurant was lovely but in our opinion the food was not up to the standard expected.

The location was excellent and the views stunning, If you are arriving by foot from the ferry enter the hotel by the hill road before the hotel and not up the steps in front of the hotel unless you are fit

Stayed in April 2024

No lock on inside of bedroom door

Beautiful building,staff friendly and helpful. Lovely breakfast

Stayed in April 2024

Staffing at the bar. Could be time of year but not always easy to get a drink as during day, staff member not always present at bar. Buffet breakfast not the best, acceptable and filling but not all choices hot enough, bacon cooked to death and dry. Must be difficult to get parking space in high season as spaces quickly filled in this less busy time.

Friendly helpful staff. Cleanliness. Location. Ambiance, grand Victorian building, a bit worn in places but kept very clean. Great toaster machine at breakfast. First hotel I've been in where it actually worked properly

Stayed in April 2024

Rooms far too hot and no facility to reduce heating. Not advised of breakfast cost on checkin. Names were on list on arrival to dining area. When we were leaving we were given the breakfast bill. Made to feel we were cheating the hotel of the cost as we thought we had booked B&B. It would be more prudent to ask about breakfast, advise if extra cost. This would spare the embarrassment of an otherwise happy customer

Beautiful setting. Excellent breakfast

Stayed in April 2024

The bar needs to have more premium drink selection

Lovely hotel , great staff, clean and great location

Stayed in April 2024

The breakfast was passable but not enjoyable - next time I would book room only

The views are incredible

Stayed in April 2024

Bedroom phone not working Breakfast add on quite expensive in comparison to other ski

Stayed in April 2024

We had an evening meal on our first night. Although it was lovely I thought it was a little pricey and perhaps could have been more choice of meals on the menu. I know they haven’t been (re) opened that long so I’m sure things can only improve. Would definitely return there though!

Great location. We didn’t have breakfast because we had other plans in place. Really comfortable stay. The lounge area has fabulous views. Really comfy bed and lovely walk in shower.

Stayed in April 2024

Draughty room- but we were given another room.

The staff were lovely.

Stayed in April 2024

Would have preferred a better view.

Very comfortable room and warm as well. Enjoyed our evening meal and the breakfast was amazing - yummy.

Stayed in April 2024

A member of housekeeping let themselves into my room before I had checked out, which made me feel a bit uncomfortable and caused me to rush to leave as I was worried it would happen again.

The staff were super friendly and I was able to leave my suitcase in the luggage before I checked in and again when I checked out. It was exceptionally good value for money and the bed was really comfy.

Stayed in April 2024

Blood stains on towels and stains on bedding. Food was quite poor and had to return it as really wasn’t good value for the price point.

Amazing location and impressive building, rooms were nice and the staff were friendly

Stayed in April 2024

Although the meals in the restaurant were good I thought they were overpriced.

The location is close to the ferry. We had a comfortable bed and the room was recently updated.

Stayed in April 2024

Room

Stayed in March 2024

Just a little tired but only in some places. The refurbishment continues discreetly out of season.

Grand Hotel in one of the best and most historic locations on the Clyde. Easy access by train from Glasgow Central Station and the Airport link train via the splendid Wemyss Bay Terminal. Fantastic value for money.

Stayed in April 2024