14 Worcester Road , Great Malvern, WR14 4QS , United Kingdom
#12 of 12 hotels in Great Malvern
Guests' ChoiceBased on 2049 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
9.0
Facilities
7.9
Staff
8.5
Value for money
8.2
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 4 June 2024
Matthew
United KingdomRoad and bar noise ( depending on room location)
Great Location. Spacious room. Convenient well stocked bar. Good breakfast choices. Pleasant staff.
Stayed in June 2024
Reviewed: 4 June 2024
Paul
United KingdomNo car parking
Great location
Stayed in June 2024
Reviewed: 4 June 2024
Rothery
United KingdomI didn't drive but parking nearby could be an issue for some people.
Nice room with fantastic view. Tea, coffee biscuits provided in room. Loved the history of the hotel. When I arrived early it was no problem to leave my luggage. Staff very good. Room was clean and well aired on my arrival. Bed very comfortable.
Stayed in May 2024
Reviewed: 4 June 2024
Rob
United KingdomNoise outside front of hotel
Location
Stayed in June 2024
Reviewed: 3 June 2024
Laura
United KingdomN/A
Perfect location to walk end to end 9.3 miles there and back
Stayed in May 2024
Reviewed: 3 June 2024
Cadbury01
United Kingdomhuge 50% room price hike since I stayed last December (£65 to £94) so no longer such good value for money, but then it was a Friday night. Staffing levels seem a bit short, but I guess Wetherspoons are needing to economise to keep bar prices such good value.
Have stayed before and will stay again, a brilliant location for a trip to the Malvern Hills, always comfortable bed, tea/coffee making facilities, good shower.
Stayed in June 2024
Reviewed: 3 June 2024
Deb
United KingdomBeing woken by an alarm in the room at 1.30 am.
Fantastic views.
Stayed in June 2024
Reviewed: 2 June 2024
Steve
United KingdomEverything was ok
Nice place, breakfast was the Wetherspoons normal stuff, nowt wrong and price right 👍
Stayed in June 2024
Reviewed: 31 May 2024
Barbara
United KingdomMeal cold
Breakfast cold
Stayed in March 2024
Reviewed: 29 May 2024
Claire
United KingdomLarge rooms, lovely staff, great facilities
Stayed in May 2024
Reviewed: 29 May 2024
Connelly
United KingdomI have got to say nothing really, the only niggle was changing rooms as it was so good we stayed another night
Staff where excellent provided good all round service.food was also good and price as always great. Will I go back again, YES!!
Stayed in May 2024
Reviewed: 27 May 2024
Niall
United KingdomExcellent sized room and lovely view. Great location in centre of Great Malvern
Stayed in May 2024
Reviewed: 25 May 2024
David
United KingdomDue to my increasing difficulty in walking (hip osteoarthritis), the lack of a car park and the necessity to walk back up a considerable hill from the nearest long stay car park, was a real ‘negative’.
Lovely location with great views from the rear terrace. Food and service very good.
Stayed in May 2024
Reviewed: 25 May 2024
Philip
United KingdomLarge room comfortable bed, good bathroom
Stayed in May 2024
Reviewed: 25 May 2024
Kevin
United KingdomFabulous location on the main street. Back of the hotel overlooks the Malvern hills which look good, unfortunately, our room was at the front, we did ask, but all back rooms were taken. But, if we return, we'll ask for a room at the back. Staff all very friendly.
Stayed in May 2024
Reviewed: 23 May 2024
Jonathan
United KingdomAll good.
Room facilities such as tea, coffee, water were great. Staff were helpful. Food and drink downstairs at the bar excellent value as always. Great location and view from the terrace in the middle of town.
Stayed in May 2024
Reviewed: 20 May 2024
David
United KingdomNothing, all was good
Great location very close to all amenities. We were in room 15. We had great views over the Severn vale and beyond to the Cotswolds. Room was very spacious, clean and comfortable. A good sized bathroom with powerful shower over bath. Very good choice and value breakfasts available at extra cost. We stayed on a Saturday night and it wasn’t noisy.
Stayed in May 2024
Reviewed: 20 May 2024
Tina
United KingdomView was the main road which did get a little noisy at night but we did have the window open.
Stayed in May 2024
Reviewed: 20 May 2024
Alistair
United KingdomPub in need of decorating refresh.
Location , Great location and views from rear.
Stayed in May 2024
Reviewed: 19 May 2024
Philip
United KingdomWe had a room at the front of the guest house and found it very noisy with the road traffic. Maybe consider secondary glazing to reduce the noise.
Liked the location and the character of the building.
Stayed in May 2024
Reviewed: 17 May 2024
Shadman
United KingdomI am not sure of parking as I plan to come next time by car
Room Was clean, spacious and had all the facilities. The Terrace at the restaurant was very nice.
Stayed in May 2024
Reviewed: 15 May 2024
Jessica
United KingdomAs it was facing the road there was some traffic noise as well as some noise from people leaving the bar.
Spacious room and bathroom, comfortable beds and well stocked hospitality tray.
Stayed in May 2024
Reviewed: 13 May 2024
Debbie
United KingdomExcellent location with great views and good value for money
Stayed in May 2024
Reviewed: 13 May 2024
Pamela
United KingdomMany breakfast choices were not available.
Great town location. Outside seating with fab views. Comfortable beds.
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content