48-52 Queens Prom, Blackpool, FY2 9RP, United Kingdom
#145 of 250 hotels in Blackpool
Guests' ChoiceBased on 2986 hotel reviews
7.7Cleanliness
8.1
Comfort
7.9
Location
8.0
Facilities
7.9
Staff
8.7
Value for money
7.6
Free WiFi
7.0
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End of dialog contentReviewed: 3 June 2024
Denise
United KingdomDon't have any negatives.
Nice and warm, friendly staff and great value for money. Free on site parking, nothing was too much trouble, would definitely stay there again.
Stayed in June 2024
Reviewed: 3 June 2024
Christopher
United KingdomDirty bowls for cereals for breakfast
Was good
Stayed in June 2024
Reviewed: 2 June 2024
Vivienne
United KingdomOther guests left their children to run wild
Breakfast, restaurant
Stayed in June 2024
Reviewed: 2 June 2024
Seri32
United KingdomThe staff on reception wasn't the warmest, felt like we were bothering them. The breakfast options are so small we got one tiny hashbrown every other day, for the price we paid a good size breakfast should be included. We got there early and had to wait for our room to be ready at 3pm which was fine but once we got into our room there was hair on the bed and in the bathtub seemed like a rush job.
I loved that there was an indoor and outdoor pool and spa facilities. It's in a great location tram right outside that takes you into the city centre and other prime locations. The hotel had evening entertainment each night and bingo with cash prices. The room was nice spacious bathroom lots of storage space, a fridge which we didn't see till we were leaving, full length mirrors and tv.
Stayed in June 2024
Reviewed: 2 June 2024
Samantha
United KingdomThe entertainment was very good. The use of the indoor and outdoor pool helped to entertain the kid's. Directly opposite a tram stop. Lovely atmosphere.
Stayed in May 2024
Reviewed: 2 June 2024
Rachel
United KingdomThe beds could have been more comfortable and the room was in need of some modernising but was nice enough.
The breakfast and evening meal were enjoyable
Stayed in June 2024
Reviewed: 1 June 2024
Levair
United KingdomStaff were pleasant. We were upgraded to a suit although the room is in need of a little refurb. We had a jacuzzi in our room which was nice and a sea view.
Stayed in May 2024
Reviewed: 1 June 2024
Stephanie
United KingdomRooms smelt a bit like smoke and very noisy.
Swimming pool was great, food and entertainment was good.
Stayed in May 2024
Reviewed: 30 May 2024
Mark
United KingdomWe was not told about having to pay £100 deposit and we was away on a very strict budget just an escape from the kids. So on 2nd night we didn't have money and checked out a night early and went home. so hotel was a waste of money to us very disappointing that not made aware of the deposit
Very clean hotel and rooms Lovely helpful staff Beautiful breakfast Great pool
Stayed in May 2024
Reviewed: 30 May 2024
Crawford
United KingdomThe bed weren't really good and no heating in our room.
Mostly everything.
Stayed in May 2024
Reviewed: 28 May 2024
Terence
United KingdomFood breakfast was poor small portions for price can double up for 3.50 but it's expensive enough , entertainment not the best ,kids running round on passage ways at night ,parents fault I know .
Hotel nice and clean rooms spacious.
Stayed in May 2024
Reviewed: 28 May 2024
Janice
United KingdomThe single rooms were old and tired. Even cold for the time of year. I did complain about how cold it was and I was given a mobile heater. The single beds were small almost junior beds.. the mattresses were old with springs poking through and not suitable for a partially disabled lady. I liked the hotel and would return but i would book a double room.
The common areas of the hotel were lovely. Staff were friendly and would join in with laughs etc. Food was excellent. Swimming areas were good
Stayed in May 2024
Reviewed: 28 May 2024
Katrina
United KingdomThe sink and mirror was low.
Liked the swimming pool as my children really enjoyed this and spent quality time together.
Stayed in May 2024
Reviewed: 28 May 2024
Alison
United KingdomBed was a bit hard
Friendly staff great location, out of town but tram stops right outside hotel
Stayed in May 2024
Reviewed: 27 May 2024
Deborah
United KingdomWe booked a double room with a sea view but we were given a small double with a side sea view which we couldn't sit and enjoy, a good job it was only for 1 night, was this because we did it through Booking.com? The sink tap was loose (reported) The girl behind the bar on the night, was very brusk and the glasses were filthy. The pool area/changing rooms need a refurb, as does the bedroom we were in.
The AI drinks selection was great, the food was good. The service in the restaurant and reception was excellent. The front area/bar of the hotel was lovely a great place to sit and watch the sunset.
Stayed in May 2024
Reviewed: 27 May 2024
Suzannah
United KingdomNot enough plug sockets sadly. Specially next. To the bed.
Lovely sea view and friendly staff
Stayed in April 2024
Reviewed: 27 May 2024
Kayleigh
United KingdomParking, absolutely no where to park your car safely.
Clean. Friendly,
Stayed in May 2024
Reviewed: 25 May 2024
Roy
United KingdomThe facilities were great Breakfast was good The staff were polite and helpful
Stayed in April 2024
Reviewed: 24 May 2024
Tammy
United KingdomJust the mattress on one of the single beds
Food beautiful pool is great room was lovely only one issue was mattresses springs coming through
Stayed in May 2024
Reviewed: 23 May 2024
Brent
United KingdomBed hard. Poor sleep
Hotel in a great location
Stayed in May 2024
Reviewed: 22 May 2024
Daniel
United KingdomThe all inclusive drinks should be till last orders rel
Breakfast was lovely, im not normally a Breakfast person but enjoyed it a lot 😁location was good
Stayed in April 2024
Reviewed: 20 May 2024
Ian
United KingdomIndoor pool was great for the kids but changing facilities could do with a bit of TLC. We were in an "annex" which was basically a house the hotel owned down the side street! This wasn't a problem for me and my son but might not be suitable for everyone. Overall would recommend hotel to families coming to stay in Blackpool.
The staff were friendly and hard working. The hotel was clean and the room was nice and modern. A nice relaxed friendly atmosphere. Bingo and singers were good in the evening. Nice seating area in front of the hotel for people to relax and enjoy the sea view. Overall really good hotel.
Stayed in May 2024
Reviewed: 18 May 2024
Katherine
United KingdomComfortable seating areas Food good Rooms are comfortable & spacious Good entertainment Reasonable prices for drinks
Stayed in April 2024
Reviewed: 17 May 2024
Jeffrey
United KingdomCould do with more staff especially in restaurant. Struggled to cope and occasionally got orders wrong.
Good location and lovely food.
Stayed in May 2024
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