Victoria Street, Liverpool, L1 6DE, United Kingdom
#38 of 103 hotels in Liverpool
Guests' ChoiceBased on 2342 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
9.4
Facilities
8.4
Staff
9.1
Value for money
8.6
Free WiFi
8.4
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End of dialog contentReviewed: 11 May 2024
Xin
United KingdomWifi was not working which was inconvenient for a business trip, no fridge or bottled water provided in room, can hear walking noise from above (old building)
Good quality bed, jacuzzi in room, strong shower, good working air conditioning/heating, toiletries provided. Smoked salmon for breakfast!
Stayed in May 2024
Reviewed: 9 May 2024
Robert
United KingdomThe shower in our room was hanging off the ceiling and not very powerful so we just stuck to using the bath, there was a hole in the wall under the TV also
The staff were all very friendly from checking in to checking out, the room was beautiful, very clean, and the spa bath was a great addition. Breakfast was very nice, and plenty to choose from.
Stayed in May 2024
Reviewed: 4 May 2024
Bethany
United Kingdomdated old room could do with doing up, musty smell from bathroom, toilet handle dodgy, no information book in room regarding wifi/tv/hot tub instructions.
Size of room, Location,
Stayed in May 2024
Reviewed: 4 May 2024
Claire
United KingdomFried eggs at breakfast
Rooms spacious. Bar area lovely.
Stayed in May 2024
Reviewed: 2 May 2024
Francis
IrelandBreakfast was great plenty of choice had issue with transport on my return journey receptionist couldn't of been more helpful trying 2 arrange my return
Stayed in April 2024
Reviewed: 2 May 2024
Leigh
United KingdomRooms were great
Stayed in April 2024
Reviewed: 1 May 2024
Allison
United KingdomExcellent location, beautiful rooms but bathroom ready for some tlc. Breakfast excellent. Would recommend.
Stayed in April 2024
Reviewed: 30 April 2024
Samantha
United KingdomNo water bottles in the room
Location decor staff
Stayed in April 2024
Reviewed: 29 April 2024
Geraldine
United KingdomNo swimming pool
All you can eat breakfast comfy beds and larger than expected room
Stayed in April 2024
Reviewed: 29 April 2024
Geraldine
United KingdomNo swimming pool
All tou can eat breakfast was lovely plenty of choice
Stayed in April 2024
Reviewed: 26 April 2024
Phoebe
United KingdomI would’ve liked the room and bathroom to be cleaned better it was quite dirty especially the spa bath and the wardrobe and vanity were broken when we arrived and the bathroom floor was all ripped up and the carpet was scuffed
The breakfast was really nice and the staff were really lovely the beds were quite comfy too
Stayed in March 2024
Reviewed: 22 April 2024
Susan
United KingdomHeating didn't work in bedroom
Decor....customer service
Stayed in April 2024
Reviewed: 22 April 2024
Julie
United KingdomNothing
Fantastic large room for 5 , could have slept 8 comfortably, fabulous breakfast, friendly staff
Stayed in April 2024
Reviewed: 20 April 2024
Kathryn
United KingdomNoisy night traffic,door slamming onto corridor from lift. Room carpets stained ,bed plain white no colour,only one chair for dressing table and no plug there for hairdryer. Classed as luxury room paid for ..no comfy chair.thin pillows and mattress too soft. OK for one night. Kettle cups glasses found at bottom of wardrobe.had to use bedside cupboard for brew.hence sat on one of 2 spare single beds made up.
Bathroom was ok.large jacuzzi bath but no rails for safety in /out.shower over bath.
Stayed in April 2024
Reviewed: 20 April 2024
Howman
United KingdomIt was for a stag do and the lads said it was a great find x
Stayed in April 2024
Reviewed: 16 April 2024
Paul
IrelandNothing
Amazing hotel with a great staff. Rooms are massive with a jacuzzi bath. Spotlessly clean. The breakfast was brilliant also.
Stayed in April 2024
Reviewed: 15 April 2024
Heino
NetherlandsWindows in our room couldn’t be opened
Good value for money. Location in centre. Friendly and easy going staff!
Stayed in April 2024
Reviewed: 15 April 2024
Lynsay
United KingdomEverything was perfect will 100 per cent be back
Stayed in April 2024
Reviewed: 14 April 2024
Phil
United KingdomThe flamboyant design and large room and great breakfast and a jacuzzi in the room ... amazing 👏
Stayed in April 2024
Reviewed: 14 April 2024
Donna
United KingdomShower room needs some tlc.
It needs a bit of tlc. But the staff are great. The rooms are big and it’s right in the centre. For the money it’s very worth it.
Stayed in April 2024
Reviewed: 13 April 2024
Joanne
United KingdomSome areas needed some attention and redecorating. Evidence of leaks that were not repainted
The ambiance. The hot tub in the room the space in the room
Stayed in April 2024
Reviewed: 12 April 2024
Leanne
United KingdomThe bathroom needs updating, and a few things could do with a refresh but apart from that, the hotel was fantastic.
The rooms are huge! We had a full double bed each, and the jacuzzi bath was fantastic! Breakfast was really nice in the morning and all the staff were so friendly and helpful. The hotel is in an ideal location, and you can get 20% off parking over the road if you ask them for a code.
Stayed in April 2024
Reviewed: 10 April 2024
Hamer
United KingdomNo table for tea making facilities in room.Items were in wardrobe!
Staff very helpful
Stayed in March 2024
Reviewed: 8 April 2024
Nigel
Isle of Manthe shower was ok buy it would have been better if you'd had a hose type to wash of with
excellent lots of choice and fresh food as well staff were great room was gigantic
Stayed in March 2024
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