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Reviews of ARK Canary Wharf 4 stars

20 Crossharbour Plaza, Tower Hamlets, London, E14 9YF, United Kingdom

#2702 of 5,409 Holiday rentals in London

Guests' Choice

Review score

Based on 2092 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.9

  • Location

    8.4

  • Facilities

    7.7

  • Staff

    8.3

  • Value for money

    7.3

  • Free WiFi

    8.5

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Showing 76 – 100

  • Reviewed: 25 January 2024

    8.0
    Great stay
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 2 nights
    • Submitted via mobile

    More info about parking and charges etc ulez/congestion plus parking fees, as we were told about the close car park, but it says on the sign you have to leave after 24 hrs, but that isn't the case and we got charged additional ulez for going in and out of the car park

    Close to transport links Nice room Quiet

    Stayed in December 2023

  • Reviewed: 23 January 2024

    8.0
    excellent location
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 4 nights

    NO cups, coffee, milk

    staff were very helpful and professional. it was clean and the top terrace has a magnificient view good location for DLR

    Stayed in December 2023

  • Reviewed: 23 January 2024

    6.0
    Glad we didn’t spend much time in the room
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 2 nights
    • Submitted via mobile

    The room was tiny especially for the price paid. It was like living in a corridor; actually the landing for the elevators was bigger than the room. Also, the elevators took forever to come because of a weird system. The window was hard to open and rarely stayed open

    The desk staff were very helpful

    Stayed in January 2024

  • Reviewed: 22 January 2024

    6.0
    Nice enough place.
    • Leisure trip
    • Group
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    Very compact. Bed was too small for a 6ft traveller…

    Clean and reasonably priced with a Black Friday discount.

    Stayed in November 2023

  • Reviewed: 21 January 2024

    7.0
    Nice
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    Very small room

    Clean

    Stayed in January 2024

  • Reviewed: 21 January 2024

    7.0
    pretty, friendly staff, basic rooms.
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 2 nights

    There was no breakfast buffet. We booked there because of the pool etc. The pool was closed.

    the location was gorgious and the building looked great from the inside. There is a bar with a great view upstairs. There was a gym.

    Stayed in December 2023

  • Reviewed: 21 January 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Classic Studio
    • Stayed 4 nights
    • Submitted via mobile

    The room floor was not clean when I checked in

    The location

    Stayed in January 2024

  • Reviewed: 12 January 2024

    6.0
    Pleasant but could be better
    • Leisure trip
    • Solo traveller
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    The walls had multiple big stains which wouldn’t be expected in a 4 star hotel. Also the toilet was extremely small, I could wash my feet in the shower whilst on the toilet if I wanted to, no room to even dry my body with a a towel without bashing everything .

    Location and design off the room

    Stayed in January 2024

  • Reviewed: 11 January 2024

    6.0
    A great time.
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    Slow lifts, very small shower room/toilet, early check out time.

    Location, staff, aesthetic

    Stayed in January 2024

  • Reviewed: 11 January 2024

    8.0
    Very good
    • Business trip
    • Group
    • Classic Studio
    • Stayed 2 nights

    building work

    views from bar

    Stayed in November 2023

  • Reviewed: 9 January 2024

    7.0
    Probably Wouldn’t stay again
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    The restaurant wasn’t open, nothing was said online about it. Couldn’t find anyone to show us the golf simulator Different selection of alcoholic drinks in the bar would be nice

    The room was lovely although a lot smaller than expected The views are amazing

    Stayed in January 2024

  • Reviewed: 8 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    The pool was shut

    The location was great

    Stayed in November 2023

  • Reviewed: 5 January 2024

    6.0
    Only stayed for one night, didn’t have a chance to explore the facilities, I believe the pool was closed at the time too
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    Appears to not have been maintained for a while, marks all over the walls, the blinds had begun fraying which gave it an overall dirty appearance

    Modern and nicely located

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 2 nights

    facilities were closed during our stay (Reno work), would have been nice to explore further

    staff very friendly and extremely helpful. clean rooms and hotel in general decent location

    Stayed in November 2023

  • Reviewed: 4 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    Limited car park

    Lovely location, clean & modern.

    Stayed in December 2023

  • Reviewed: 2 January 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    The bath room was very very small

    Stayed in December 2023

  • Reviewed: 2 January 2024

    6.0
    Modern
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    No AC in the room however it was stated in the info section, even though there was airplay often the connection of Netflix/YouTube will disconnect from the phone which was annoying, to add aswell the size of the bathroom was terrible, literally a little box for what you pay for and lastly the bar guy at the restaurant was very strange we asked for wine glasses we even said we would bring them back he just said no without stating any reason

    The property is very modern and looks very stylish, it is not far from the station which is good also I loved that high view of London city

    Stayed in December 2023

  • Reviewed: 1 January 2024

    8.0
    A Cool Calm Collective experience ! You’ve found it
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 2 nights
    • Submitted via mobile

    I loved the concept here but unknowingly all the extra fun amenities were closed for refurbishment - the pool and sauna. Which are a key benefit to this hotel . I’d certainly stay again once the refurb of those amenities are back. Nonetheless a very good hotel for Canary Wharf / London location. Rest of hotel lacks nothing really. Certainly recommend and would stay again. Irrespective of this observation.

    Expensive accommodation but unique in its delivery. Great location for Canary Wharf and accessible by car and transport. Very compact accommodation but what is lacking in space in rooms is made up for in amenity. This community based aparthotel live work model offers a unique experience. Large roof top bar/ cafe with exceptional views across London but also lots of social space a gym spa and roof top pool. Sadly these facilities were closed for reno during our visit. Given the price paid in hindsight quite disappointing but got free passes to nearby gym … not quite the same . It is expensive but also is a unique experience and well worth the stay. Has study and communal spaces a laundry room , large super communal kitchen, snugs, rooms with seating tv and games. Think eternal student experience. Boutique modern design with cafe and perfect work / study spaces. It’s a great concept ! A mix crowd of long term work/ study, millennials, gen z!s couples solos possibly families instagramable types. Not sure children are allowed feel like it’s not a child hotel please check!. V Mature customers may not be overly enthusiastic about the boutique/ concept and compact living space. But I’m sure it will be any experience. Rooms offer very compact but well considered space. Perfect for one Snug for two. With large cases it may be interesting but the wardrobes offer plenty space. Kitchenette offers small hob fridge with micro freezer and grill micro oven thing. Utensils need to be requested. (We get it) Love the softer touches, art, books in room , fake plants. Book shelves . Breakfast bar and high seating . Bathroom is very compact, walk in showers. Compact aside bed was comfortable . Semi firm but a small double for sure. Good variety of lighting options. Heating !!! Real radiators in a hotel. Not sure if there are rooms adapted for disabilities but the compact space in room may be difficult to negotiate for those with mobility issues.

    Stayed in November 2023

  • Reviewed: 28 December 2023

    6.0
    The room is cozy, the bathroom could be a bit cleaner, but the staff and the shared places make up f
    • Leisure trip
    • Solo traveller
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    Size of the bathroom, and it could be a bit cleaner.

    Stayed in December 2023

  • Reviewed: 23 December 2023

    8.0
    Great
    • Leisure trip
    • Family with young children
    • Classic Studio
    • Stayed 3 nights
    • Submitted via mobile

    It wasn’t very clean, room door had a blade mark and the bathroom was very very small. The coffee received was very cold from the roof top bar and didn’t taste very nice.

    The location, staff very friendly and roof top working location was good especially the views. Quite location during busy periods away from central London but easy to explore via tube. Many local places to eat.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    7.0
    External room facilities > Room
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 4 nights
    • Submitted via mobile

    The room temperature can only be controlled with the window, which meant we either woke up with dry throats or had to wake up and close the window throughout the night. Bathroom is tinyyyy, bathroom sink was barely usable - we used the kitchen sink to brush teeth/wash face.

    Location is well linked to tranport options and food/groceries

    Stayed in December 2023

  • Reviewed: 22 December 2023

    7.0
    Okay for temporary accomodation
    • Business trip
    • Solo traveller
    • Classic Studio
    • Stayed 9 nights

    having to reconnect to wifi if staying longer time, was a bit small

    Friendly staff

    Stayed in December 2023

  • Reviewed: 20 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    It was 10:30am, I was packing my things when my door was opened by the cleaning staff. I told her I am just about to leave as checkout was at 11 and she didn’t get what I was saying. Overall that was the only thing I did not like, it was a bit odd as it was before the checkout time and my partner was getting dressed when the door was flung open.

    The location was really good, close enough to central london. The room was clean, check in was easy and staff were kind.

    Stayed in December 2023

  • Reviewed: 19 December 2023

    8.0
    Good place to stay for a short trip.
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    Bed was small, and small studio flat.

    Good location, good facilities.

    Stayed in December 2023

  • Reviewed: 17 December 2023

    6.0
    Well appointed but very compact
    • Leisure trip
    • Couple
    • Classic Studio
    • Stayed 1 night
    • Submitted via mobile

    Tiny room and bathroom

    Good location

    Stayed in December 2023

Showing 76 – 100

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