377-379 Promenade, Blackpool, FY1 6BH, United Kingdom
#209 of 251 hotels in Blackpool
Guests' ChoiceBased on 506 hotel reviews
6.2Cleanliness
6.5
Comfort
6.6
Location
8.4
Facilities
6.3
Staff
8.4
Value for money
6.9
Free WiFi
7.5
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End of dialog contentReviewed: 20 May 2024
Viktor
United KingdomBad lockers, clenliness was awful: cupboard and drawers were not clean and stained sheet. Windows are not opening at all.
Breakfast was highly excellent and brilliant. Location is more than perfect like a dream. The room is very cosy.
Stayed in May 2024
Reviewed: 13 May 2024
Mayne
United KingdomThe beds were comfy, however the rest of the room is very dated and shabby. The shower wasn't the best, hardly any hot water. The walls were paper thin. Could hear other people in the halls and even when in their own room. Could tell when others were using their bathroom. If you have a sea view room, the windows are single glazed, so you hear all the noise outside. During the night. and there is lots of it.
The staff were super, really helpful and friendly. The breakfast had plenty of choice.
Stayed in May 2024
Reviewed: 21 April 2024
Oneil
United KingdomVery old fashioned things falling apart it's a shame really but big up the staff they were amazing
Staff were lovley
Stayed in March 2024
Reviewed: 18 April 2024
Bethany
United KingdomThe waitress was rude and hungover in the morning for breakfast
The reaction man was very polite and nice
Stayed in April 2024
Reviewed: 15 April 2024
Carole
United KingdomThe room left a lot to be desired. No running hot water in the sink the shower didn't work. The cold water was a trickle. It was very dusty and grimey
Staff were lovely and very friendly. The breakfast was very nice. The bedding was clean
Stayed in April 2024
Reviewed: 7 April 2024
Shaw
United KingdomDamp room, no lamp working, bathroom door rickety.
Situation, nice bed and staff.
Stayed in April 2024
Reviewed: 5 April 2024
Peter
United KingdomRooms are too small for two adults also nothing to sit on
Only thing good were the staff
Stayed in April 2024
Reviewed: 1 April 2024
Fellows
United KingdomIt did get a little bit noisy later in the night some nights not all night
The staff and the entertainment was very good and I like the location
Stayed in April 2024
Reviewed: 21 February 2024
David
United KingdomBreakfast was cheap and not very cheerful.
Location was good.
Stayed in February 2024
Reviewed: 13 February 2024
Carol
United KingdomRoom a little small. Didn't know the bar would be closed until the day we were due but not really visiting in season.
A little dated and needed some renovation to areas, however we had towels toiletries and the room was warm. The breakfast was good each morning.
Stayed in February 2024
Reviewed: 29 January 2024
Amy
United KingdomThe room was incredibly small and not very clean
The staff were helpful and friendly
Stayed in January 2024
Reviewed: 23 January 2024
Jollil
United KingdomNo staff out of time..
WiFi
Stayed in January 2024
Reviewed: 21 January 2024
Chloe
United KingdomFew issues with the TV and a little out dated
Friendly staff
Stayed in January 2024
Reviewed: 1 January 2024
Jbird874
United KingdomRoom was very dated, the room we stayed in was sea view and the window was broken and was a arful draft coming through all night, no cooked breakfast was available either
Staff was lovely
Stayed in January 2024
Reviewed: 29 December 2023
Saxon
United KingdomThe heating in the room was on full blast and it was far too hot, and there were a few windows (including the one in my room) which were cracked. Other than that, we had a nice stay.
Perfectly located, and the staff were very helpful. Get what you pay for, but definitely good value for money.
Stayed in December 2023
Reviewed: 25 December 2023
Robert
United KingdomThe room needs updating, pillows need to be bigger
Good location
Stayed in December 2023
Reviewed: 18 December 2023
Damm
United KingdomVery outdated, shower was freezing cold, dripping taps. Bed was so soft you sunk in the middle.
Location, free parking and breakfast
Stayed in December 2023
Reviewed: 3 December 2023
Lee
United KingdomProperty could do with upgrading, tv didn’t work there’s no signal, all tvs were same from talking to other guests. Had to see reception as electricity had tripped.
Location was ok.
Stayed in December 2023
Reviewed: 8 November 2023
Tom
United KingdomThe bar wasn't open whilst I was there
A vegan breakfast was provided but the cook wasn't aware I was vegan so it took a little while to provide the breakfast
Stayed in August 2023
Reviewed: 6 November 2023
Dot
United KingdomNeeds a revamp
Staff were lovely
Stayed in November 2023
Reviewed: 2 November 2023
Christine
United KingdomIt was a bit rundown the showers were not very safe as the enclosure was unstable and if you were to lean against it you’d fall through it
The staff were lovely
Stayed in October 2023
Reviewed: 24 October 2023
Richard
United KingdomAwful plumbing system when flushing the toilet. Bright lights in front of hotel shining directly into rooms seem unnecessary. Blinds have not been fitted well to keep this light out. Breakfast was okay but felt a little rushed. Staff were okay but not very welcoming, helpful or engaging upon checking in and checking out.
Good location
Stayed in October 2023
Reviewed: 22 October 2023
Carl
United KingdomRooms could do with being decorated to give it a lift
Staff are very friendly , beds were spotless and comfortable, bedding and towels white and again spotless, slippers and toiletries supplied which was nice
Stayed in September 2023
Reviewed: 22 October 2023
Janette
United KingdomThe room was to small for us no room to move around lots of damp and very dirty bedding discuting bed to small struggling to get out for bathroom we both in late 60s shower not the best breakfast was cold and Greasley sorry wont be coming again to stay loved the town shopping ect
Entertainment was ok and nice sing along staff helped were they could with changing room but was just has bad fridge in room 6 appseloultley stunk room 3 change was cold and small
Stayed in October 2023
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