Its an old property with old version things

Staff are very nice

Stayed in June 2024

Bed was like a bouncy castle, paid to upgrade to sea view and couldn’t see out the windows as they were covered in seagul droppings and blurry from road dirt.

Location

Stayed in June 2024

The breakfast menu was very limited. Throughout our stay, we received no linen change, only fresh towels and little to no cleaning of the room which was a bit disappointing

The location of the hotel was superb, and the staff were so professional throughout, not to mention very kind and helpful.

Stayed in June 2024

The heating my room didn't work and it was dam cold on Friday

I liked most everything

Stayed in June 2024

Really needs a revamp

Location and friendly staff

Stayed in May 2024

The hotel is rather old school and a bit worn out. The carpets were quite dirty. The smoke alarm activated a few times without any reason and it even happened once during night. Also, we booked the room with a sea view but could hardly see anything through the windows as they were so dirty and covered with birds' poo.

I liked the location as the hotel is located opposite to the lovely beach and it's close to the town centre. The bed was comfy. I also liked that the kettle, tea and coffee were in the room.

Stayed in June 2024

The property had limited parking space and failed to mention about this before our arrival. We had to park several streets away which was quite a problem with the luggage and bad weather.

Stayed in May 2024

Toaster was disaster waiting ages for ready toast- we gave up after first day. Tables were too close to each other makes us uncomfortable.

Breakfast staff polite but make us uncomfortable. Every time sit it next unset it table , change our sit make us confused and waiting for set the table for long. Cutlery weren’t clean.

Stayed in May 2024

Just felt dirty

Location

Stayed in May 2024

Breakfast very poor. No fried eggs,only scrambled. No fresh tomatoes only tinned. Beans cold.

Everything except breakfast.

Stayed in May 2024

The room had many stains very outdated and only one plug socket

The view was amazing nice staff and good location

Stayed in May 2024

We had a bad experience with one of the temporary managers. We purchased 6 days parking at the front of the hotel which is not mentioned in their advert. It was £7-00 per day. They gave us a parking space at one end on the front of the hotel. Which was fine at £42 for six days. However after 2 days we returned from a day trip to Padstow, only to find that the Temp Manager had changed the parking reserve to put his friend in our space ( Another temp manager ). When I approached him about this matter he refused to tell me why he had changed our parking. I asked him several times. He eventually gave us our money back after a fuss, and allowed us to stay at the new parking bay. I kept wondering why ? The very next day we found out. My car was covered massively with Sea gull mess. It cost me £12 to clean. One of the staff kindly and quietly told me that's why he changed it, because no liked there car to be covered in Seagull mess. The rest of the staff were very good polite and helpful. However the manager was rude and ignorant. Sorry to complain but it was very wrong and impolite to be treated this way.

The location was ideal.

Stayed in May 2024

Television location Mould in bathroom Shower and toilet need updating The work yard outside the window so noisy even with windows closed woke us up at 06.00

The bed was comfortable Location fab and cheap deal

Stayed in May 2024

Everything except the bad smell on the ground floor maybe get some strong smelling deodorising air fresheners

Everything except the bad smell on the ground

Stayed in May 2024

Very limited parking spaces so had to walk a good bit for someone who’s disabled an has trouble walking really took it out of me

Right facing the beach glad I was at the back as it was quitter

Stayed in May 2024

Room small bed ripped curtains hanging off tiles in shower drilled holes in tiles very shabby

Location cant fault it close to town and pubs

Stayed in April 2024

Smell in corridors

Local

Stayed in May 2024

The shower water was too cold and so I couldn't shower nor wash my hair so went on to the airport in the morning to go to my holiday with unwashed hair which didn't feel good and then when I reached my accommodation in Spain, there was no hairdryer so would have been nice if the shower was warm or hot water so I could have washed my hair. The room itself and the shower room was very small. The size of room and dated fittings etc made us feel like we would have rather booked the Travelodge that was even nearer the station. We have used Travelodge loads over the years and was trying to give our business to a local hotel instead. The rear views aren't great but there's some distant hillside beyond the roof. we asked to have room change straight away, due to noise from refrigeration extractor from bar area as so noisy outside room. When we arrived a tad early we weren't offered to buy a hot or cold drink and were offered to store luggage instead and had to walk into the town to kill time and get a drink. It would have been nice to spend the half hour in the hotel with a cuppa, after our two hour train journey's and walk to the hotel instead of being sent away again. The reception staff were nice though so it wasn't their fault that there were no refreshments.

The staff changed our room with no hassle when we didn't like the first noisy room. The bed was comfortable and slept well. The location was good, close to the station. Everything was clean.

Stayed in April 2024

Room wasn't very accessible for pram or wheelchair, lift was very small. Parking spaces all reserved but no mention you can reserve on booking? Rooms very dated and very run down.

Location is excellent. Decent value for short no-frills stay

Stayed in April 2024

The rooms are quite small and abit outdated

We liked how close to the beach and town centre it was

Stayed in March 2024

For the price I paid I cannot complain re the hotel. This hotel is good value for money.

For the price I paid I cannot complain. Room was tidy, bed was ok, tv good, shower in room. Excellent reception staff. Location was great - not in the centre: where you may hear noise from nightlife, but, only 5-10 mins walk to pubs/bars/restaurants…..beach is 20 seconds over road from hotel. Parking available outside hotel - if you pre book/if available. The thing with reviews is you get people who get a cheap price re hotel but expect Hilton standards - for what I paid for this hotel I was happy with the value I got. I would book again/would stay again.

Stayed in April 2024

The room we had , there was seagulls trying to get into the room. My dog wasn’t feeling comfortable and we couldn’t have open window, because of that was very hot inside. Otherwise we were very happy.

Staff was very nice 😊

Stayed in April 2024

Able to here other guests moving around

Location and price

Stayed in April 2024

Parking not great. Rooms absoloutley filthy and dated. Was here with a friend.. we just laughed… nothing else we could do!!

Staff were amazing. So friendly! Location was fantastic. 5 minute walk into town!

Stayed in April 2024