The Avenue, Avenue street, High Shincliffe, Durham, DH1 2PT, United Kingdom
#12 of 24 B&Bs and Inns in Durham
Guests' ChoiceBased on 670 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.6
Staff
9.5
Value for money
9.0
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 August 2023
Mackenzie
United KingdomNothing !
A lovely b and b in a great location. Extremely comfy beds and very welcoming hosts. Karen and Peter could not do enough for us and really helped make our stay very enjoyable. So much so we plan to return soon !
Stayed in August 2023
Reviewed: 7 August 2023
Rhoda
United KingdomNot able to park on car park
Very friendly staff. Nothing was too much trouble, very beautiful, comfortable room
Stayed in August 2023
Reviewed: 3 August 2023
Bryce
United KingdomNothing to add here.
Staff were excellent. Nothing was a problem and always happy to help. Breakfast was really good and enough options available to keep everyone happy. We had 2 rooms booked, Both were very clean and comfortable. Great choice in the bar too!
Stayed in August 2023
Reviewed: 1 August 2023
Jane
United KingdomLovely overnight stay. Pub was perfect offering great food and drinks at very reasonable prices. Lovely location in a quieter location just out of Durham town.
Stayed in July 2023
Reviewed: 1 August 2023
Susan
United KingdomWe thought it was a lovely pub to stay in and the surroundings its set in are lovely. Owner and staff are very friendly too . Rooms clean and bed was extra comfy
Stayed in July 2023
Reviewed: 31 July 2023
Mike
Hong KongI can't take UK tap water so the option of filtered water would be good.
Nice bed, nice pub, cozy room, friendly staff.
Stayed in July 2023
Reviewed: 31 July 2023
Alfrednoble
United KingdomWe should have noted that our room was in the roof space with limited head room, and should be avoided if you can't manage two flights of stairs.
Very clean and you can see the owners are working very hard to keep the rooms well maintained and serviceable. Great location only a few minutes drive into Durham city. Lovely breakfast and very friendly helpful staff who catered for our every need. We would love to come back and stay at The Avenue again :)
Stayed in July 2023
Reviewed: 31 July 2023
Ann
United KingdomTaps in room 4 almost impossible to turn off. Very steep staircase to rooms upstairs and one of us had poor mobility.
Friendly staff, comfortable beds, good linen. Good breakfast. Easy check in.
Stayed in July 2023
Reviewed: 30 July 2023
Carol
United KingdomLovely location, lovely friendly helpful staff. Highly recommended
Stayed in July 2023
Reviewed: 29 July 2023
Malcolm
United KingdomToast
Very good promo service
Stayed in July 2023
Reviewed: 28 July 2023
Gerard
United KingdomThere was nothing I did not like
A very good breakfast menu, liked the eggs benedict. The main menu is a little limited but excellent quality. Our room was excellent and was serviced each day.
Stayed in July 2023
Reviewed: 23 July 2023
Laura
United KingdomThe pub food was not very original, but good.
Great location, so close to Durham
Stayed in July 2023
Reviewed: 18 July 2023
Gemma
United KingdomNice pub in a quiet area with easy access into Durham.
Stayed in July 2023
Reviewed: 17 July 2023
Stuart
United KingdomN/A
The owners of this establishment, Where very helpful and managed to make us a late breakfast before our journey back to Kent . We arrived on a Sunday and was greeted by very happy and polite staff , then had a lovely roast dinner.
Stayed in July 2023
Reviewed: 17 July 2023
Deborah
United KingdomThere was nothing we didn't like, the team couldn't do enough to ensure we had a great stay
Karon and her team were very friendly and made us feel really welcome. The room and pub were very clean and comfortable We had an great nights sleep and the breakfast was superb. I would highly recommend both the rooms and restaurant. Would definitely stay again.
Stayed in July 2023
Reviewed: 16 July 2023
Graham
United KingdomThe beams in our room were very low with a sloping roof and I kept banging my head. A trip to the bathroom involved dipping down 3 times and the obvious route at the 'high' end of the room was blocked by a wardrobe. We werent aware of this when booking (no photos of each room on this site)
Lovely smart pub with friendly staff. Food is very good. Comfortable bed
Stayed in June 2023
Reviewed: 15 July 2023
Ron
United KingdomCan’t think of anything to complain about.
Breakfast was excellent, we both had Eggs Benedict with lots of tea and coffee. We used it as a base for our trip to Ireland as we had free parking for the week we were away. The hotel arranged a taxi to take us to the coach pick up point which was very helpful. The staff were very attentive and made sure we had everything we needed for our short stay.
Stayed in June 2023
Reviewed: 14 July 2023
Colin
United KingdomWe had a room in the roof so a lot of stairs to get to it and had to be careful not to bump your head on the exposed roof trusses.
The bed was incredibly comfy, like the one we have at home and clean. Good size television. Really nice staff who made you feel welcome.
Stayed in July 2023
Reviewed: 10 July 2023
Alexander
United KingdomIt was all excellent. Nothing to dislike.
Excellent venue. Helpful staff.
Stayed in July 2023
Reviewed: 8 July 2023
Andres
United KingdomVery comfortable bed Good breakfast
Stayed in July 2023
Reviewed: 6 July 2023
Wendy
United KingdomEverything was lovely
My goodness, I don't know how to say how amazing, brilliant, fantastic this hotel, pub was. It has been one of the most amazing places we have ever stayed. The kindness thought was amazing. There was smaller Karen and taller Karen. We ordered food in evening and kindly bought it up to us. They allowed me breakfast in be next morning. If we go Durham again, which is beautiful, would stay there and just get a taxi into city. Only 2 miles. Well done this amazing place xxx
Stayed in July 2023
Reviewed: 5 July 2023
Ruth
United Kingdom-
Wonderful staff - so helpful and friendly. Comfy bed and a quiet room (which surprised me being above a pub!). Lovely food in the restaurant. I liked the availability of books to read too - great on an evening during a work trip. I would definitely stay again!
Stayed in July 2023
Reviewed: 5 July 2023
Paola
ItalySono stati estremamente gentili e flessibili nel risolvere un malinteso. Above expectations!
Stayed in July 2023
Reviewed: 2 July 2023
Michael
United KingdomSteep stairs. Low beams on room.
Friendly staff.
Stayed in June 2023
Reviewed: 2 July 2023
Claire
United KingdomNice room with big comfy bed, and nice bathroom. Good location for visiting Durham.
Stayed in July 2023
Papenburg, Germany
Tucson, USA
Tarascon-sur-Ariège, France
San Cristóbal de Las Casas, Mexico
Morgantown, USA
Riparbella, Italy
Belgirate, Italy
Alcossebre, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content