Aston Hall Road Birmingham, Birmingham, B6 7JU, United Kingdom
#54 of 72 hotels in Birmingham
Guests' ChoiceBased on 2083 hotel reviews
7.4Cleanliness
7.9
Comfort
7.7
Location
8.1
Facilities
7.4
Staff
8.9
Value for money
8.1
Free WiFi
5.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 May 2024
Susan
United KingdomTV didn't work, just 1 flat pillow per bed
It was a good location to Villa Park for football match, very basic but fine for one night
Stayed in May 2024
Reviewed: 19 May 2024
Mrs
United KingdomRooms needed updating. showers worked well, but grouting was quite black. Bed needed a new mattress and the 1 pillow each was very flat. Generally needs freshening up.
Staff were absolutely fabulous, friendly and really helpful. The location was good. Food and drink are reasonably priced and very nice.
Stayed in May 2024
Reviewed: 17 May 2024
Chris
United KingdomAll as expected
Stayed before the Villa v Spurs match. Amazing and courteous staff, simple but good food and a warm welcome.
Stayed in March 2024
Reviewed: 16 May 2024
Paul
United KingdomMattress was not comfortable and could feel the springs
Friendly staff
Stayed in May 2024
Reviewed: 14 May 2024
Alun
United KingdomNo real ales or decent cider on tap
Location & Villa stuff
Stayed in May 2024
Reviewed: 7 May 2024
Kingydebs
United KingdomLocation to villa park was excellent,, staff very friendly and helpful,, room was clean
Stayed in May 2024
Reviewed: 6 May 2024
Kevin
United KingdomNo tea or coffee making in the room. No cups or glasses for drinking water. Very basic amenities. Thin walls, noisy neighbours. As there's no 24 hour reception cover, you can't complain.
Staff were very helpful and friendly, room was very clean.
Stayed in May 2024
Reviewed: 5 May 2024
Simon
United KingdomThe mattress is in serious need of replacement. The springs are shot! Could do with another pillow. Having only one added to the discomfort. Reception at the bar is a new one on me... there was only one person on the bar and she had to deal with drinks and a few checkins at the same time.
Good location. Good breakfast. Spotless bedroom and bathroom. Despite a busy overpass near the hotel, the soundproofing was very good. Quiet inside the bedroom.
Stayed in May 2024
Reviewed: 4 May 2024
Jon
United KingdomOnly downside was I found the bed a little too hard. Also I found it a bit strange to ask for a cash deposit when I'd already paid in full by card .
Room was clean with fresh bedding and towels . Perfect location for Aston Villa FC . Staff were friendly and helpful .
Stayed in April 2024
Reviewed: 4 May 2024
Apetal
United KingdomAS expected the rooms sit behind the pub. It gets busy - especially during the game nights. Sound proofing could have been a bit better
Convenient location close the Villa Park. Ideal for staying the night over after a football game. 5 min walk to the gates
Stayed in May 2024
Reviewed: 3 May 2024
Jason
United Kingdomnothing
friendly staff and good atmosphere..
Stayed in May 2024
Reviewed: 3 May 2024
Pippa
United KingdomNo blinds on ground floor bedroom window
Friendly and welcoming atmosphere. Free parking.
Stayed in April 2024
Reviewed: 29 April 2024
Michael
United KingdomWe had the worst night’s sleep ever in a hotel due to the building site next to the property. The road maintenance workers could be heard drilling and hammering from around 2am all through the night. As a result, neither of us slept and were in no fit state to do all the things we wanted to do the following day so it totally ruined our weekend away.
Friendly staff checked us in and explained all details of our stay including check-out times, breakfast, etc. The bar staff, despite being busy, were friendly and polite at all times. The location to Villa Park is fantastic, just a few minutes from the stadium itself. It’s also just a short walk from Aston station so very convenient all in.
Stayed in April 2024
Reviewed: 29 April 2024
Erica
IrelandBeds aren't the best
Proximity to the football stadium
Stayed in April 2024
Reviewed: 28 April 2024
Gill
United KingdomBeing charged £8 for parking (due to the date being a match day) when the property has the parking advertised as free. Also photo id taken. No email was received advising of this. Also the bed was small, with the roller blind in the room damaged.
Room was functional, music entertainment was excellent, bar staff efficient & friendly.
Stayed in April 2024
Reviewed: 25 April 2024
Parram
United KingdomQuite basic, some broken bits, mirror cracked and heating not working.
Location for villa park. On-site parking.
Stayed in April 2024
Reviewed: 23 April 2024
Murphy
United KingdomNo access to Wi-Fi. The TVs of neighbouring rooms were audible through the walls, which made sleeping a little difficult.
Nicely sized room with good aesthetics. Has a TV for some entertainment. Comes with all the basic facilities you'll need, and towels & soap for showering.
Stayed in April 2024
Reviewed: 23 April 2024
Marta
IrelandThe rooms are very basic, but clean. I wish there were more pillows (we had only one per person and very flat). Also, it would be great to have a kettle in the room. We also didn't have wifi, so we couldn't log in to Netflix in the evening and watch a movie with our kid since bar was too busy and crowded after the match to hang around with under 18.
The location of this place is brilliant. We came to see the Aston Villa match, and the hotel is just a short walk away from Villa Park. They also served breakfast in the bar, which was good value for money and very handy since there are not too many places nearby to dine. Bar has a great vibe for any Aston Villa supporter, and we'd definitely pick this place again if coming to the match.
Stayed in April 2024
Reviewed: 22 April 2024
Garry
United KingdomBed uncomfortable, television didn't work.
The location was perfect for what we had planned
Stayed in April 2024
Reviewed: 18 April 2024
Anthony
United KingdomNo bin in room, no tea/coffee facilities Bed mattress very thin
Clean & convenient to where I needed to be
Stayed in April 2024
Reviewed: 13 April 2024
Deepal
United Kingdom1.) We were staying here Saturday night and the pub had loud music going on untill late. 2.) the springs from mattress poke your body. Very bad quality cheap mattress. Go there with your own duvert which can be used as additional layer on the mattress. 3.) no locks in bathroom for triple sharing room..!
Cleanliness was very good.
Stayed in March 2024
Reviewed: 12 April 2024
Glen
IrelandMattresses need replacing urgently
Very close to stadium, great atmosphere in bar extremely nice staff
Stayed in April 2024
Reviewed: 7 April 2024
Dan
United KingdomBeds were awful so uncomfortable dont get me wrong i dont expect a simba but it was terrible, had noisy neighbour but that's not hotels fault but maybe could have told them to keep it down, tv didn't work in room.
Band and music were great. Staff were really friendly, Beer was priced well. Right by the mighty villa.
Stayed in April 2024
Reviewed: 4 April 2024
Anthony
United KingdomNothing negative to say other than it would be good to have hooks or a towel rail in the bathroom for hanging up towels.
I booked this hotel specifically because I was attending a match at Villa Park, the location of the hotel is perfect as it's just a short walk from the hotel. The room was basic, but clean and comfortable.
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content