Maritime Quarter, Swansea, SA1 3SS, United Kingdom
#5 of 21 hotels in Swansea
Guests' ChoiceBased on 801 hotel reviews
8.4Cleanliness
8.9
Comfort
8.9
Location
9.3
Facilities
8.5
Staff
9.3
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 17 May 2024
Michele
United Kingdombeing questioned over my bill of £3 which was the hotel fault, not mine, Booking.com took the full payment 2 months before and the error was the hotel did not charge enough.
Very clean, staff very friendly, good selection of breakfast and opens early to accommodate workers.
Stayed in May 2024
Reviewed: 14 May 2024
Vedat
United KingdomNone
All off the hotel staff were so helpful and kind. Breakfast was amazing especially the chef's omelette, we loved it. The hotel is located just by the beach and our room view was great.
Stayed in May 2024
Reviewed: 14 May 2024
Brenda
United KingdomI was given only room with walk in shower. The shower curtains were unpleasant due to bad corrosion at bottom of both. Similarly the washbasin countertop. Lot of noise from wheeled cases , taxis,motorbikes & cars passing our window to get to reception. Am surprised only one room out of whole hotel had walk in shower
Room was pleasant. Breakfast very good and staff very pleasant and ready to help. Plenty of choice and a nice hot pot of tea always waiting at our table after returning from selecting our food.
Stayed in May 2024
Reviewed: 12 May 2024
Elizaveta
CyprusThe windows is the rooms are locked and when it’s hot you have to use AC, which are outdated and noisy. The sanitary equipment is outdated as well.
It’s clean, very friendly staff, spacious rooms, good location and nice views.
Stayed in May 2024
Reviewed: 10 May 2024
Hyunsook
South Koreanot much facilities
good amenities and good views close distance to the beach good breakfast
Stayed in May 2024
Reviewed: 10 May 2024
Alice
FranceThe hotel is a bit old - not your best looking exterior, but fine enough inside.
Well located, clean room, good bed - a fine hotel ! Very close to the marina and the beach so easy to wander around in the evening. Good to know : a parking is available right in front of the hotel
Stayed in May 2024
Reviewed: 6 May 2024
Moran
United KingdomPaying for parking (has to pay for 3 days even though we only stayed less than 48 hours, as it is for a day) The room is nice, but kind of basic, not sure why they called it Deluxe room OK breakfast, nothing more
Good location to explore Gower Good cancellation policy Excellent water pressure in the shower
Stayed in May 2024
Reviewed: 6 May 2024
Karen
United KingdomConfusion with paying for car parked - didn't realise you paid in the hotel so paid £10 too much for it
Excellent location
Stayed in May 2024
Reviewed: 6 May 2024
Tara
United Kingdomno gym
location, beds
Stayed in May 2024
Reviewed: 5 May 2024
Burroughs
United KingdomThe strong smell of perfume air freshener on entrance a lot where saying it's over powering I agree
Richard went above and beyond to make sure everything was fine
Stayed in May 2024
Reviewed: 4 May 2024
Adrian
United KingdomThe entrance lobby and common areas had an unappealing smell. Probably from cleaning products or air freshener, but I did not enjoy it. Reminded me of a hospital. The hotel is nice but a bit tired and looks ready for a refurb. Room was generally clean, but more attention needs to be paid to the details, such as grubby light switches and TV remote.
Great location by the marina. Within 10 mins walk of the city centre.
Stayed in May 2024
Reviewed: 4 May 2024
David
United KingdomThe bed clothes were a little light. The toilet was low. The shower was too low for someone of 6'4".
Very good price. Room was a good size. Breakfast all-English and ample. Staff friendly and helpful.
Stayed in May 2024
Reviewed: 3 May 2024
Martin
United KingdomFood, room and location excellent
Stayed in May 2024
Reviewed: 29 April 2024
Peter
United KingdomThe breakfast was very average, could improve with higher quality ingredients. The coffee was poor.
Stayed in April 2024
Reviewed: 29 April 2024
Christopher
United KingdomValue for money was a stretch, the room was expensive for a room only rate. There is also an additional charge for on site parking
Location is excellent, my room had a view of the marina. It's an easy walk to nightlife on Wind Street which has many bars and eateries. The room was comfortable and well equipped and appeared to have been recently redecorated. There was plenty of choice at breakfast and all was elf service, poached eggs were poached fresh
Stayed in April 2024
Reviewed: 29 April 2024
Helen
United KingdomBreakfast buffet was lukewarm.
Receptionist Janette was very helpful when my husband cut himself and we needed first aid. She promptly had the blood cleaned up while we were out.
Stayed in April 2024
Reviewed: 27 April 2024
Károly
United KingdomSeaside spot, great view of the bay.
Stayed in April 2024
Reviewed: 25 April 2024
Sue
United KingdomBreakfast was poor value for money with very limited choices. Large car park but parking is charged as an extra.
Room was comfortable, with good bathroom, nice to have a bath. Bar area is pleasant, staff were friendly and helpful. Amazing location just off the beach and close to the marina.
Stayed in April 2024
Reviewed: 25 April 2024
Heidi
United KingdomThe TV kept turning off I presume that there was a signal problem. We weren’t in enough to worry about it.
Very convenient, staff very friendly and welcoming. Room was good. Right next to beach!
Stayed in April 2024
Reviewed: 25 April 2024
Guy
United KingdomBreakfast cereals selection could be better. Would like the option to have breakfast at 6:30am at weekends. Would be useful to have two comfy chairs rather than just 1 and there is room
Staff were very courteous and attentive at all time. The location and parking was very handy. The room was very clean and well kept. I was able to get porridge which was appreciated.
Stayed in April 2024
Reviewed: 23 April 2024
Mrs
United KingdomLike i said breakfast was poor
Unfortunatly thought the breakfast was poor it was hardly warm and of poor quality
Stayed in March 2024
Reviewed: 22 April 2024
Christopher
United KingdomPaying for parking after I'd spent over £200 on the room, in a hotel that was barely occupied and therefore where there was no pressure on room occupancy. The price was pure profiteering, not related to demand I won't be staying in a Marriot hotel any time soon- and I travel a lot. Please reflect this to the UK board of directors.
Stayed in April 2024
Reviewed: 22 April 2024
Shanemcdonald
IrelandI did not like the taste of the art in the rooms. I used a linen bag to cover it while I was staying there. It was an abstract painting of a man with a weird thing over his eyes. Just not relaxing .
Breakfast, the Staff, and the room were all excellent
Stayed in March 2024
Reviewed: 22 April 2024
Megan
United KingdomThe shower was hard to understand. Was scorching hot and wouldn’t turn down.
Very beautiful place. The room was very nice and clean and the bed was comfortable.
Stayed in February 2024
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