15 Railway Terrace, York, YO24 4BN, United Kingdom
#21 of 898 Holiday rentals in York
Guests' ChoiceBased on 50 hotel reviews
9.8Cleanliness
9.9
Comfort
9.9
Location
9.7
Facilities
10.0
Staff
9.9
Value for money
9.7
Free WiFi
9.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 13 May 2024
Lee
United KingdomNothing all great.
Clean, well equipped, very comfortable and loved the style.
Stayed in May 2024
Reviewed: 7 May 2024
Grant
United KingdomNo upstairs bathroom, but that’s only to be expected given it’s a three bedroom terraced house.
Spotlessly clean and stylishly furnished, with the bonus of a very convenient location with parking.
Stayed in May 2024
Reviewed: 22 April 2024
Gloria
United KingdomNot applicable
Excellent stay. Lots of personal touches. Beautifully decorated house. Exceptionally clean. Linen smelled lovely Host Fiona easily contactable when needed. Good location to city centre and sights. Would recommend staying here.
Stayed in April 2024
Reviewed: 17 April 2024
James
United KingdomNothing!
Fiona was a fantastic host, and the property was beautifully decorated and so cosy and welcoming for our stay in York. Would be happy to stay again for any future visits. This is the place to be in York!
Stayed in April 2024
Reviewed: 8 April 2024
Daisy
IndonesiaBath room location at the downstair.Just that. Everything else was perfect.
very close to the station and very clean. Had so details instruction for using all the stuff. Nice and beautiful place. And our host very helpful when we had trouble.
Stayed in April 2024
Reviewed: 5 April 2024
Nicholas
United KingdomNothing.
Everything was superb.
Stayed in April 2024
Reviewed: 15 February 2024
Maisie
United KingdomNothing, everything had been thought of.
Well organised, I had to download an app for the smart lock which was really easy and meant we couldn’t forget or lose a key. Free parking also all arranged before we arrived and lots of on street parking so no worrying about extortionate car parking in the city centre. Good location, 25 minute max walk to the city centre. Lovely decor, the house is nicely finished throughout.
Stayed in February 2024
Reviewed: 28 January 2024
Wendy
United KingdomImmaculate throughout
Stayed in January 2024
Reviewed: 25 January 2024
Summers
United KingdomWas a bit cold all weekend and didn't know if could turn heating up or how to do it.
Absolutely immaculate and had everything you needed. Beautiful home from home. Extremely comfortable beds.
Stayed in January 2024
Reviewed: 19 December 2023
Simon
SpainWe (three adults and two children) loved our stay at Swan House. It was both cosy and modern, and was spotlessly clean. The kitchen and bathrooms were very well equipped and the bedrooms were comfortable. The Christmas decorations were a nice extra touch, together with other thoughtful touches, like milk on the fridge and trays in a jar on the counter. We would definitely stay here again if we visit York.
Stayed in December 2023
Reviewed: 11 December 2023
Simon
United KingdomI must say the stairs in the house are a bit dangerous, I fell down them
was what it said
Stayed in December 2023
Reviewed: 3 December 2023
Gary
United KingdomNothing,everything was spot on
Out standing accommodation,everything you need and exceeded our expectations, you will not be disappointed and will be coming back.
Stayed in December 2023
Reviewed: 20 November 2023
Paul
United KingdomThe house was spotlessly clean, very comfortable and really nicely furnished, beds were very comfortable. The house is situated about a 20 min walk from the city centre and very quiet at night. Fiona the host was very good making sure we had everything we needed. We would definitely book again
Stayed in November 2023
Reviewed: 17 November 2023
Nuala
United KingdomThere is only 1 permit available on the street for parking. So if you're meeting up here with 2 vehicles, you'll need to find somewhere else for the 2nd car. And, this place only has 1 bathroom, but these are really small cons for a place with a lot of pros!
Location is perfect, right next to York train station! Super Cosy place, great dining table to sit at with friends after a long day seeing the sights. Very clean! The host, Fiona, even left us a sweet treat on arrival. Really warm welcome after a long journey.
Stayed in November 2023
Reviewed: 5 November 2023
Miller
United KingdomUpon our arrival the owner was thoughtful enough to leave a lovely surprise in the fridge for everyone in our group. Also enough beverages to start us off.
A perfect location, 20mins stroll into York centre. From the moment you arrive you have the homely feeling to just kick off your shoes and relax. It is beautifully decorated and clean and tidy throughout.
Stayed in November 2023
Reviewed: 2 November 2023
Emma
United KingdomI’m not sure anything could have been better, we had a issue with the door lock system but that problem was quickly and efficiently resolved by the owner and her husband and was definitely not something we would complain about or that would put us off recommending this property to family and friends. All in all an excellent property.
We loved the house and how warm and inviting it felt. The house was immaculate and the personal touches were lovely. The house had everything you needed during your stay, information about the appliances, bins, towels etc were helpful and well displayed.
Stayed in November 2023
Reviewed: 25 October 2023
Allwright
AustraliaSwan house was amazing. The house was comfortable and had everything you could need. The house was beautiful. Location was a great, easy walk to everything
Stayed in October 2023
Reviewed: 3 October 2023
Caroline
United KingdomNil
Pristine condition and very thoughtful decor and relaxed atmosphere. Everything you could possibly need for the stay.
Stayed in September 2023
Reviewed: 30 September 2023
Maxine
United KingdomThere was absolutely nothing I didn't like. What a lovely home! Very modernly decorated and comfortable too ❤️
Perfectly located on a quiet street within walking distance of York city and just a short walk to the railway station. Very thoughtfully equipped and probably the cleanest place I've ever stayed! Had a wonderful 3 night stay here and would definitely stay again and recommend to anyone visiting York.
Stayed in August 2023
Reviewed: 26 September 2023
Zhi
United KingdomThe apartment is very well equipped and beautifully decorated apartment which made us felt just like . The host left detailed instructions before checking in which made the process pretty smooth and easy. It was a shame that we couldn't have stayed longer!
Stayed in August 2023
Reviewed: 21 September 2023
Jacobsen
NorwayGreat place! Felt like home. Very cozy house with nice features. The host has great attention to details, and did her best to make us feel welcome!
Stayed in September 2023
Reviewed: 19 September 2023
Kosmas
GreeceThe house is stunning! Super clean and very cosy! It made our experience to York even better! Highly recommend! TOP TOP TOP
Stayed in September 2023
Reviewed: 10 September 2023
David
United KingdomThere was nothing that was bad.
Gorgeous house, perfect for a weekend getaway to York. Spotless and came equipped with everything that could be needed. Great location, very close to the train station, and a short walk into the town centre
Stayed in September 2023
Reviewed: 4 September 2023
Jane
United KingdomLovely, comfortable home which was exceptionally quiet and immaculate. It was beautifully decorated and the free parking was easy and right outside the door. It was within walking distance of the city. Fiona was quick to respond to any questions I had and was very helpful and friendly including tips on where to eat.
Stayed in September 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content