Quite a few stairs to climb but it is on a hill!

Fablous location over looking the Clyde Estuary & Dumbarton Rock.

Stayed in May 2024

I fell the spa was very tired and not the cleanest a lot of hair in toilet in ladies changing room could really do with a refurb . unfortunately lets the spa experience down .

The location was beautiful Outdoor jacuzzi was lovely food was very good

Stayed in May 2024

The room was hot and stuffy and the walls were very thin for noise from adjoining rooms.

The location and spa facilities were excellent. We had an evening meal and breakfast in the restaurant both of which were faultless.

Stayed in May 2024

The room we were given had a very strong, unpleasant smell that filled the room and hit you as soon as you walked in. This issue was quickly rectified by the team and we were placed into another room down the hall with no issue.

The room was nice and spacious, nicely decorated and lovely views from the windows. The restaurant and bar were both lovely with nice views aswell. Breakfast was great as were the spa facilities. Would definitely come back!

Stayed in May 2024

The number of stairs and distance to walk to Spa.

We received an upgrade which was amazing and made our weekend!

Stayed in February 2024

Breakfast was typical buffet of reasonable quality, and restaurant was bright and welcoming though a bit of a climb up 5 flights of steep stairs. Staff were huddled together chatting as I left. So no greeting as I thanked them on leaving. Room service in the evening, I opted for the non meat item on the menu, it looked well presented though was very bland, luke warm some items undercooked. I returned it partially eaten, re selected meat and it wasnt any better. All in all food was very nice to look at but not brilliant to eat(pity).

The location, the place, the room, the reception staff. Excellent.

Stayed in May 2024

*second night I had dinner ,and I didn't like it . I left almost full plate ,nobody checked table so I couldn't even order something different. *second day pool outside didn't work. *we were located next to fire exit door ,very laud when people keep opening them , morning and night .

very friendly staff. good facilities,good drinks selection, beautiful big room and toilet .

Stayed in May 2024

Don’t make the mistake we did of taking the train to Langbank station ( about a 20 minute walk from the hotel) and not having transport organised there as there is nothing at this station - no office and no taxis! We walked in the rain all uphill to the hotel. Not fun. Fortunately we were given early access to our rooms to get ready for the wedding. The rooms were fine but not spacious. They felt a bit tired with an iron burn on the carpet and a tatty cupboard under the washbasin in the bathroom. They were quiet but overlooked some machinery behind the hotel so no view at all. Breakfast was okay but I would have expected for the standard of property and the price at least the option of different eggs cooked freshly instead of scrambled eggs sitting in a heated dish.

Great views across the River Clyde. The wedding we attended at the hotel was lovely. The staff were all very friendly and organised a local taxi firm to take us to the airport the following day. Didn’t have the opportunity to use any of the hotel spa facilities unfortunately. Easy access from central Glasgow but transport all the way to the hotel is essential.

Stayed in April 2024

Dram bar - nice, mood lighting would help with the ambience Food in restaurant was overpriced for the standard (pub grub at restaurant price)

Lovely location & friendly helpful staff. Views were amazing & price I paid on booking.com was a bargain

Stayed in April 2024

WiFi was shocking, the spa facilities were not relaxing. Children screaming in the pool all day was not ideal, the outdoor jacuzzi is lovely but having to leave as soon as the bubbles turn off is really impractical and makes you feel like a conveyor belt queueing to wait for the light to turn off so you can all climb back in. The spa was a constant mess, and too many people for small facilities. Better management is required. The breakfast was really poor quality for £15pp.

Location was good, the rooms were really clean and the bed was lovely and comfortable. I had an amazing massage by a very friendly and knowledgable therapist.

Stayed in April 2024

The young blonde girl with bangs and her hair in a messy bun/ponytail working the breakfast shift in the restaurant had a major attitude problem and many people commented on it. She wasn’t kind, helpful, friendly or in any way useful and stamped her feet as she walked practically bashing people out of the way and making rude comments. No eye contact just rudeness. She ruined part of my stay and that was disappointing.

The property is absolutely gorgeous and a great escape from the city but not too far a drive. The vibe is nice. The food is great!

Stayed in April 2024

Not a lot really

Golf course and cocktail bar

Stayed in April 2024

Nothing

Beautiful location

Stayed in April 2024

The breakfast was disappointing. The hot food was pre cooked and kept warm in large containers. So unlike in other establishments, where food is added, freshly cooked as needed, food had been cooked and stored in bulk.

Although it gave an outside appearance of being up market. The facilities were not as expected. The restaurant was on the top floor.I guess it was to get a good view of the golf course, but there were no lifts at all in the hotel. The room and bed were comfortable and the staff were helpful.

Stayed in April 2024

We paid to upgrade to a superior room . Bathroom was lovely but only difference and would def not pay again. Bed was so uncomfortable, 2 singles pushed together with each having individual mattress topper meaning you could feel dip in middle.

Spa facilities although should be monitored closer as towels lying everywhere taking up loungers and despite signs the hot tub had people drinking and were in it for hours

Stayed in April 2024

Restaurant too expensive, 19th hole closed early, ordered a pizza instead

Room, facilities, hot,tub, sauna

Stayed in April 2024

Stained mattress and quilt,when complained,asked did I have mattress topper.

Staff great management not so good

Stayed in April 2024

carpet in the room was cover in stains, the view from our window wasn’t nice at all. Needs some tlc.

Lovely staff great pool and gym, great location.

Stayed in April 2024

Staff were very friendly but the service at the bar and restaurant were very slow

Absolutely amazing overnight, room was stunning

Stayed in April 2024

The food was could be better. Also you book for a 3 course meal and breakfast but it doesn’t state anywhere that your allowance is £29. Would not book this again. I would rather order food from paying menu

Room was lovely and clean, location amazing and spa facilities were great.

Stayed in April 2024

Bit tired in places, creaky floors in hallways. No footpath to walk down to Langbank

Spa facilities and staff

Stayed in April 2024

If we had known prior to booking that the Spa Treatments wouldn’t be available (fully booked in advance apparently) we might have considered somewhere else. But we did enjoy our stay considering. I would maybe suggest they keep a couple of slot times available for overnight guest, that way they have a chance to say yes or no.

The staff were amazing, especially the guys on the nightshift (Sunday 14th April) very accommodating, not only to us but we witnessed their interactions with other guests. Our room was amazing, room size, comfy bed and bathroom. The room view wasn’t the best but didn’t bother us, as we prefer our privacy anyway. I enjoyed the mystery of walking to find the spa, bar and restaurant - obviously won’t be to everyone’s taste. The Dram bar, WOW - to go down there and sit after your evening meal, was so relaxing and calming, could fall asleep the chairs were comfy. Fantastic Stay.

Stayed in April 2024

Meal in restaurant wasn't that great

Lovely location despite the horrendous rain Rooms beautiful and beds comfy Restaurant and bar area fab modern decor Spa facilities brilliant, we loved the outdoor hot tub overlooking the Clyde ..stunning !

Stayed in April 2024

The fact that it was noisy from some guest at a late hour.. Didn't wake up my child but it's a relaxing spa

Swimming pool was nice size Beautiful views when in hot tub and hot chairs Staff where friendly

Stayed in April 2024