2 Norfolk Street, Manchester, M2 1DW, United Kingdom
#4 of 114 hotels in Manchester
Guests' ChoiceBased on 2112 hotel reviews
9.3Cleanliness
9.7
Comfort
9.7
Location
9.6
Facilities
9.4
Staff
9.7
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 3 February 2024
Linda
United KingdomVery central. Clean, historic. Terrific staff .
Stayed in January 2024
Reviewed: 31 January 2024
Matthew
United KingdomEverything Lovely, staff to the room ....
Stayed in January 2024
Reviewed: 31 January 2024
Eleanor
United KingdomI missed some instant coffee
Attentive staff. Beautiful bar area and a glass of complimentary champagne. The whole hotel was stunning and elegant and smelt divine. I loved the stairwell.
Stayed in January 2024
Reviewed: 31 January 2024
Claire
United KingdomNothing
Smells amazing. V clean
Stayed in January 2024
Reviewed: 31 January 2024
Jennifer
United KingdomBeds and pillows were not as comfortable as I expected.
We were going to a concert at the AO arena so location was great for shops during day and restaurants / food venue at night.
Stayed in January 2024
Reviewed: 30 January 2024
Amanda
United KingdomN/a
The style & decoration, beautiful smell as soon as the door opened, greeted by Paul, very professional and enthusiastic the champagne was a delightful touch.
Stayed in January 2024
Reviewed: 28 January 2024
James
United KingdomFirst floor was a bit noisy, with Bin lorry, or something reversing outside at 7am on Sunday..
Perfect location Stunning architecture
Stayed in January 2024
Reviewed: 28 January 2024
Lucy
United KingdomOnly that we hadn’t stayed longer.
The style of this hotel is stunning. The original details throughout with 30’s styling make for a real in of a kind feel. The location is perfect for exploring the city. The staff are all outstanding and cannot do enough to help. We stayed in a standard room but it was still quirky and interesting and more than ample space for a short stay. Spotless throughout. Will be back without hesitation.
Stayed in January 2024
Reviewed: 28 January 2024
Andrew
United KingdomNothing
Superbly finished hotel, everything is 5 star.
Stayed in January 2024
Reviewed: 27 January 2024
Gill
United KingdomEverything lovely warm welcome lovely helpful staff nice room great breakfast would definately recommend
Stayed in January 2024
Reviewed: 27 January 2024
Emma
United KingdomOnly staying 1 night. Wish it could have been longer
Lovely little city centre hotel where the friendly staff go above and beyond Tucked away from the hustle and bustle of the city centre but only a 5min walk to the arndale centre Lovely touch with a welcoming complimentary glass of champagne Staff are welcoming and helpful and a credit to the hotel
Stayed in January 2024
Reviewed: 23 January 2024
Mia
United KingdomNot a complaint just something to bare in mind - We weren't aware a £100 deposit would be taken, however I received it back within a day or so. Understandable why they take a deposit once you see the room!
The most luxurious stay! Heated flooring in the bathroom was a lovely touch. Staff were really friendly and accomodating and the location is perfect, while you're in your room it feels completely out of the way of the town centre but actually so close to everything!
Stayed in December 2023
Reviewed: 22 January 2024
Andrew
United KingdomVery friendly helpful staff. Excellent location in the heart of the City. Comfortable contemporary accommodation in a wonderful historic building.
Stayed in January 2024
Reviewed: 21 January 2024
Michelle
United KingdomNo gluten free biscuits for complimentary biscuits in room.
Old features, treated like royalty by the staff.
Stayed in January 2024
Reviewed: 21 January 2024
Lucy
United KingdomWe feel the welcome area with ivory chairs looks very tired and a little grubby, this would really benefit from a makeover as the rest of the hotel is fabulous
We’ve stayed before and the service amazing, the welcome champagne is a great touch.The hotel rooms were fabulous and bed super comfortable
Stayed in January 2024
Reviewed: 21 January 2024
Akeel
United KingdomNothing.
It's a beautiful building, wonderful atmosphere. The staff were very friendly at all times. Can not recommend the stock exchange enough. Look forward to staying again.
Stayed in December 2023
Reviewed: 21 January 2024
Kellyjj
United KingdomThere was nothing we didn’t like. Don’t change a thing!
Everything about this hotel is perfection. The guided tour by the concierge upon check in was brilliant as we love to know the history behind a building, especially one so iconic. The rooms were beautifully decorated, really tasteful and elegant. The dining room was phenomenal, the breakfast exquisite and fantastic value for money. The staff were wonderfully attentive and treated all guests equally, making everyone feel welcome. All of the details down to the heated bathroom floor and even the beautiful smelling toiletries, made it one of the best (if not the best) stay we’ve had in any hotel. And the coaster we were gifted is absolutely great and has a pride of place on my bedside table. This stay was for our anniversary and it couldn’t have been made to feel anymore special. Thank you!
Stayed in January 2024
Reviewed: 21 January 2024
Hazel
United KingdomThe attention to detail was excellent The staff were very attentive and helpful
Stayed in January 2024
Reviewed: 19 January 2024
Joanne
United KingdomNothing
Every member of staff was attentive and polite
Stayed in January 2024
Reviewed: 18 January 2024
Abdullah
United Arab EmiratesThe fact that there is limited room service.
Location, staff, room and the overall design
Stayed in October 2023
Reviewed: 16 January 2024
Neil
United KingdomNo parking. But managed to get in The Arndale Center car park.
Very well appointed top end hotel, luxury furnishings and comfortable bed. Very well located.
Stayed in October 2023
Reviewed: 11 January 2024
Danielle
United KingdomNothing
Brilliant staff - special thanks to Paul and girls from reception! Lovely touches that make you feel very special. Beautiful historical building and decoration. Would definitely go back.
Stayed in January 2024
Reviewed: 9 January 2024
Martin
United KingdomGood Ovation, close to most things
Stayed in January 2024
Reviewed: 8 January 2024
Charlotte
United KingdomLoved everything about the Stock Exchange, from the moment we arrived the service was outstanding! The hotel itself was beautiful and the staff were exceptional!
Stayed in January 2024
Reviewed: 8 January 2024
Kim
United KingdomN/a
Stayed in January 2024
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