Reviews of Residence Inn by Marriott Manchester Piccadilly 4 stars
40 Laystall Street, Manchester, M1 2JZ, United Kingdom
#27 of 113 hotels in Manchester
Guests' ChoiceReview score
Based on 1588 hotel reviews
8.7Score breakdown
-
Cleanliness
9.1
-
Comfort
9.1
-
Location
8.6
-
Facilities
8.9
-
Staff
9.2
-
Value for money
8.8
-
Free WiFi
8.1
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 11 May 2024
Elaine
United Kingdom3 reviews10“Will definitely be staying here again”- • Leisure trip
- • People with friends
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
Nothing truly enjoyed the whole experience from checking in to checking out.
Great location… rooms were so spacious and comfortable… parking on doorstep…. Breakfast well cooked and so much variety
Stayed in May 2024
-
Reviewed: 11 May 2024
Marie
United Kingdom4 reviews9.0Superb- • Leisure trip
- • People with friends
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
The only thing which let it down which wasn’t the hotels fault at all but there’s building work going on to the side of the hotel. We had a very early wake up call from the diggers at 8am on Saturday morning (even with ear plugs in!) after a late night which wasn’t ideal!!
Very modern and clean, great facilities, good location and friendly staff.
Stayed in May 2024
-
Reviewed: 11 May 2024
Lisa
United Kingdom1 review8.0“Perfect stay with my 4 year old ! Staf were so lovely and welcoming.”- • Business trip
- • Family with young children
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
That it is currently unfinished and i noticed an unsafe area in the building on the way to the lift.
Clean, rooms big and fantastic facilities in the room.
Stayed in May 2024
-
Reviewed: 10 May 2024
Lindsay
United Kingdom6 reviews10Exceptional- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
Very crowded at breakfast
Stayed in May 2024
-
Reviewed: 10 May 2024
Shu
Taiwan10 reviews9.0“Will come back again”- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
Breakfast area a bit small and crowded
Great location and spot clean room
Stayed in May 2024
-
Reviewed: 9 May 2024
Connor
United Kingdom2 reviews9.0“A lovely break”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
The breakfast experience was very chaotic, very little room to move and getting around other guests was claustrophobic. The building work next door was very loud in the morning but this isn't the fault of the hotel just something to be aware of. The staff were lovely and very welcoming.
Loved the room, fantastic amount if space and the bed was extremely comfortable. The facilities available in the room were excellent. The bathroom was lovely and shower had great water pressure. The room was clean and Hairdryer had more than one setting. The courtyard was nice and spacious.
Stayed in May 2024
-
Reviewed: 8 May 2024
Vicky
United Kingdom5 reviews8.0Very good- • Leisure trip
- • Group
- • Queen Studio with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Breakfast area too small, hard to get to tables as once people are sat down you can't get to back tables. Not enough choice of meals at night
Good size room, nice bathroom , comfortable bed
Stayed in May 2024
-
Reviewed: 7 May 2024
Laura
United Kingdom3 reviews9.0“Lovely mini break”- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
It was noisy! lots of construction work going on and the view from the window was literally a fence and a digger . I think breakfast should be on till at least 10am, half 9 is early to finish
It felt like a mini apartment, was nice having the living area separate to bedroom, cooking facilities if you were eating in! Comfy bed! Nice that you can take breakfast back to the room!
Stayed in May 2024
-
Reviewed: 7 May 2024
Cathy
United Kingdom2 reviews9.0“Great stay”- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 1 night
Lovely room and thank you for the upgrade. Breakfast was great. All staff were very helpful.
Stayed in May 2024
-
Reviewed: 7 May 2024
Phil
United Kingdom1 review8.0Very good- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
Breakfast facilities are not adequate for size of hotel. Queue to use the toaster and get a coffee was huge
Modern, clean and comfortable
Stayed in May 2024
-
Reviewed: 7 May 2024
Susan
United Kingdom13 reviews4 helpful votes8.0“Good location, great value, tasty breakfast. Ideal if you want to self cater some meals”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
A very minor observation and one that certainly didn't detract from our stay. We were on a high floor so had to take the right hand lift. When we got out it wasn't immediately clear where the rooms were. A "rooms this way" sign would have helped.
Aparthotel style room with great kitchen facilities and pleasant seating area. Bathroom clean with good shower and nice toiletries. Buffet breakfast offered a great choice of good quality items. We came down before eight and got seated but I could see it might get crowded later. There is apparently the option of taking it up to the room so that might work better for some guests.
Stayed in May 2024
-
Reviewed: 7 May 2024
Charlie
United Kingdom1 review10“Would definitely return.”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
Clean, spacious, modern everything you need.
Stayed in May 2024
-
Reviewed: 7 May 2024
Alan
United Kingdom1 review8.0Very good- • Leisure trip
- • Couple
- • Queen Studio with Sofa Bed
- • Stayed 1 night
- • Submitted via mobile
Lack of space during breakfast
Friendly staff Lovely room Pizza and pint were perfect
Stayed in May 2024
-
Reviewed: 6 May 2024
Lara
United Kingdom1 review10“Amazing stay”- • Leisure trip
- • Group
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
N/A
The staff was very friendly, the room was nice and spacious and very clean.
Stayed in May 2024
-
Reviewed: 6 May 2024
Warren
United Kingdom1 review8.0Very good- • Leisure trip
- • Family with young children
- • Queen Studio with Sofa Bed
- • Stayed 2 nights
no control over the heating - the room (especially the bathroom) was a bit too warm.
Room was good - spacious, clean, facilities were good.
Stayed in May 2024
-
Reviewed: 5 May 2024
Louise
United Kingdom19 reviews2 helpful votes9.0“Lovely”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
There wasn’t enough table space for people at breakfast.
Modern, large rooms.
Stayed in May 2024
-
Reviewed: 4 May 2024
Siobhan
United Kingdom1 review9.0Superb- • Leisure trip
- • Family with young children
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
Didn't seem enough room girls the amount of people at breakfast
Lovely and quiet. Really comfortable beds.
Stayed in May 2024
-
Reviewed: 3 May 2024
Jack
United Kingdom1 review10“Was very good and comfortable”- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
- • Submitted via mobile
Nothing
Very spacious
Stayed in May 2024
-
Reviewed: 2 May 2024
Shaun
United Kingdom2 reviews1 helpful vote10Exceptional- • Business trip
- • Solo traveller
- • One-Bedroom Queen Suite with Sofa Bed
- • Stayed 2 nights
- • Submitted via mobile
Gym is a bit small and needs some more equipment but it was there at least
Fab room size.oved the decor and furnishings. Simply outstanding
Stayed in May 2024
-
Reviewed: 1 May 2024
Vickie
United Kingdom17 reviews5 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
The view which can’t be helped and my room took 3 doors to get too, was quite strange.
Modern clean comfortable, stay came with breakfast, staff were lovely
Stayed in May 2024
-
Reviewed: 1 May 2024
Bruce
New Zealand5 reviews10Exceptional- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted via mobile
Internet patchy.
Rooms are a good size. Very quiet - cannot hear neighbours/outside noises. Have free laundry for guests. Free breakfast a treat. We also ate there our first night - pizza - which is all they have on the menu, which wasn't too bad.
Stayed in April 2024
-
Reviewed: 1 May 2024
David
United Kingdom7 reviews8.0“Enjoyable mini break certainly a step up from the budget hotels if your prepared to pay the extra”- • Leisure trip
- • Couple
- • Queen Studio with Sofa Bed
- • Stayed 2 nights
There could have been a bit more choice at breakfast such as tin tomato and another type of egg plus there seemed to be a reluctance to replenish food during the final 30 minutes although this was available on request
Nice and clean well located for our needs and the staff were excellent
Stayed in April 2024
-
Reviewed: 29 April 2024
Anne
Ireland23 reviews10“Loved it, will be back”- • Leisure trip
- • Couple
- • Queen Studio
- • Stayed 1 night
- • Submitted via mobile
Very welcoming staff, delice brekkie
Stayed in April 2024
-
Reviewed: 29 April 2024
Özen
Turkey9 reviews1 helpful vote8.0Very good- • Leisure trip
- • Couple
- • King Studio
- • Stayed 1 night
It could have been better if there was a table&chair in the room for guests who wanted to work.
The staff was very helpful and friendly. The location of the hotel is very good, it is close to Piccadily Train Station.
Stayed in April 2024
Guests also reviewed these properties:
-
Flametree GuesthouseSwellendam, South Africa
-
Nice Place Tourist ResidenceMahébourg, Mauritius
-
Digkas ApartmentsKáto Korakiána, Greece
-
Sephora StudioBucharest, Romania
-
Maria Guest HousePalolem, India
-
Noosa Haven Apartment 12, NoosavilleNoosaville, Australia
-
Wee GrangeBath, UK
-
Eleska's Apart HotelManchester, UK
