Nothing

Very comfortable, quiet

Stayed in May 2024

Loved the bed - what make is it please x

Stayed in May 2024

Outside signage is very difficult to see as quite small. I would like the complementary evening drinks / snacks 3xtended to include Monday to Friday. As we stayed midweek.

The location is excellent 5 minute walk to the quayside. 15min walk to the metro and train station. The suites are of exceptional standard our suite had been recently refurbished everything was new. Ideal for short or long stay break.

Stayed in May 2024

TV's in main room and bedroom but not smart tv's.

10 minute walk to city centre so good location if you don't mind walking, very clean, facilities in room good (no oven though..need microwave skills), breakfast choices excellent, on site mini shop. Reception staff excellent, very friendly and helpful.

Stayed in May 2024

Nothing.

Great place to stay. Staff really pleasant and helpful. Room was perfect.

Stayed in May 2024

Ground floor suite, small windows at the top of the wall, so no view.

Couldn't fault it. Spacious room, comfortable bed, clean, good selection of breakfast, very pleasant staff.

Stayed in May 2024

Parking at £13 per night seemed a bit expensive

Room was nice and clean and had everything you needed for a short stay

Stayed in May 2024

Nothing

Spacious well equipped one bedroomed apartment which had recently been refurbished

Stayed in February 2024

Could have better things on TV eg Netflix and YouTube

Room and staff really lovely, bit far from town but OK if you like to walk like we do, breakfast good,24 hour pantry great

Stayed in May 2024

Only one bar stool in kitchen area so not possible for a couple to sit at the bar for a meal.

Lovely room, great view, well-appointed kitchen. Easy walk into town centre (though I wouldn't want to do it alone in the dark). Great fitness room, really excellent breakfast. Staff all lovely.

Stayed in May 2024

Nothing to dislike

Lovely reception staff and warm welcome, modern rooms with nice fittings and furniture

Stayed in May 2024

Nothing not to like.

Everything about this stay was 💯 the rooms are spotless and stunning. The staff are amazing the breakfast was excellent also. Absolutely loved our stay.

Stayed in May 2024

Felt a little isolated but only ashort walk to the river front. I prefer a dedicated shower rather than one in a bath

Very nice suite. Clean and a reasonable size with a small kitchen. Very good breakfast. Free coffee etc all day next to reception. Staff excellent.

Stayed in May 2024

Everything was great!

Great room, location and the breakfast was fab too!

Stayed in May 2024

The only thing was we had dust in the wardrobe.

We had stayed there before and liked it so we booked it again. It’s not far from central Newcastle. Very good breakfast.

Stayed in May 2024

Nothing comes to mind

Clean, fresh and comfortable. Staff were so helpful and courteous.

Stayed in May 2024

A bite out of the centre Blackout certain don't do the work

Geat staff good salf catering facility and car park

Stayed in May 2024

We were charged £13 per day parking which I didn’t expect. I had called the hotel to ask about parking but this wasn’t mentioned. It could be because we booked through booking.com - not sure. Whether the hotel or booking.com - this should be made clear. Saying that, it won’t put me off staying there again.

The staff were so friendly and helpful. Loved the relaxed atmosphere. The suite was well equipped and comfortable.

Stayed in May 2024

Hard to find fault.

Great location only a few mins walk from the quayside & town centre. The hotel looked new inside & it has car parking. Room was great as was the breakfast.

Stayed in May 2024

Would like a Grab-rail on outside of shower to avoid slipping on getting out over the step.

Better than expected. Arrived with 15 mins to go and hot breakfast was depleated but the chef couldn’t have been more apologetic and with slight delay produced more. Above and beyond

Stayed in May 2024

Honestly nothing could of been better no negatives at all.

This place is truly a hidden gem that everyone needs to know about and where do I start as there is so many positives and no descriptions can truly give it justice, from the great friendly staff from booking in to staff serving breakfast they are so helpful and polite, rooms have had a refurb and these are beautiful and have everything you need and more. Free hot drinks on tap for your whole stay is something I have never had so this is a added bonus. Breakfast has a great selection including waffles and everything is lovely and fresh. It's ideally situated for the town centre its a 10 min stroll if you wanted to walk and a 5 min uber ride. Honestly I have stay 3 times now and could go on and on about how good this place is.

Stayed in May 2024

Location, quiet area close to the city.

Stayed in May 2024

Nothing everything was spot on

Close to the town centre , free coffee and tea was a great bonus. Staff were really nice and welcoming ! Room was amazing like a mini apartment will definitely stay here again. 5 stars all round

Stayed in April 2024

Efficient and friendly receptionist ensured our stay started well. The car park was great (charged) and also enabled us to leave our car for another couple of hours after check-out. Our room was quiet and the kitchen area equipped with all we needed. The bed was very comfortable and we both slept extremely well on both nights. We hope to repeat our visit next year.

Stayed in April 2024