Some of the hotel was a bit tired and needs a refurbish.

The room we stayed in was fine. Staff very helpful and friendly.

Stayed in June 2024

Mattresses in both rooms uncomfortable -dips either side ridge in middle. Only amenity was bar which closed early on friday and was unavailable on saturday due to private function which we were not told about beforehand.

Fantastic location, friendly staff, immaculately clean. Building is architecturally amazing.

Stayed in June 2024

Would have liked breakfast

Everything

Stayed in June 2024

Payed for a deluxe room more basic than deluxe,curtains hanging off the rail,only a stool to sit on no arm chair and the fridge was just sitting on small table definitely far from deluxe.Also we had no information on where to place keys to check out had to phone emergency contact number to find out.

Its location

Stayed in June 2024

Room is very large but feels under furnished.

It's a beautiful building, perfectly located to explore a beautiful city. The food is great value for money!!

Stayed in May 2024

Windows didn’t close all the way—quite cold, especially at night

Extremely clean, very welcoming staff, beautiful building and location

Stayed in May 2024

Location Friendly helpful staff Views from the room

Stayed in May 2024

Great room and location and very helpful staff. Loved the quirkiness of staying in a converted church.

Stayed in May 2024

Beautiful building, comfy bed,great location, helpful and friendly staff.

Stayed in May 2024

Problem on first day with no hot water in shower, parking id difficult in Shrewsbury

Location in city centre unusual setting for an hotel

Stayed in May 2024

An earlier breakfast offering would have been appreciated. However loads of other opportunities in the town.

Very clean and comfortable in this recently refurbished hotel. Large room very well appointed. Great location for exploring a gem of a town.

Stayed in May 2024

No facilities available except room. Room has church stained glass window facing the bottom of the high street. VERY VERY NOISY ALL NIGHT cars , motor bikes and people noise. Needs secondary glazing. Hot water system faulty. Sometimes no hot water comes out of the basin taps / shower. hot water is scalding / shower mixer valve on over head shower not functioning correctly. They call this hotel a boutique hotel, yes small, not intimate, not quaint, no ultra personnel service, no services available except room. Over the dresser in the bedroom requires a light impossible to do hair and makeup.

According to the website there is breakfast available, bar and restaurant. Non was available due to a private function.

Stayed in June 2024

We had problems with TV reception at first but Ash upgraded us to a better room with excellent reception. He was most accommodating and looked after us really well.

The staff are exceptional - very friendly and helpful. Nothing was too much trouble. We had the mezze in the restaurant and it was excellent. The rooms are quirky and characterful and we enjoyed the atmosphere. The hotel is very well located in the town centre and we didn't miss having a car with us. There were lovely, interesting views from our room.

Stayed in May 2024

No hot water on arrival or second day. TV remote didn't work. No view through window. Comments regarding lack of hot water and tv remote have been made before which indicates this is a recurring issue and not a 'one-off' as explained by the staff.

Hotel was in a lovely building in the centre of town. Staff were very welcoming.

Stayed in May 2024

The hotel had been booked by a private function which excluded us from the bar/restaurant and reception area. Breakfast was not provided at all (lack of staff) There was no way to check out as no staff/access to reception area at point of departure.

Location is great - Building is impressive

Stayed in May 2024

All. good.

Lovely room with all I needed and magnifcent windows. Its central and handy for all the shops and transport links. The staff were very friendly and attentive. Really enjoyed the cooked breakfast.

Stayed in May 2024

Location

Stayed in May 2024

Lovely room, on the top floor of an old church, five minutes from the train station in the centre of town. The bed was comfortable, the shower was roomy & the water hot. It was great to have a small fridge in the room - no problems keeping milk etc. fresh. Our hosts were friendly, courteous and welcoming. Thank you

Stayed in May 2024

No parking nearby. No breakfast provision. That escaped me, (the no breakfast), when I was booking. My fault but a bit annoying. The entrance to the bedrooms is an old wedding venue and it’s very odd. It needs cleaning and refurbishing as currently it has a mish mash of furniture, an unused bar, and just feels very odd. The bedroom has a completely eclectic mix of furniture none of which matches. Teh bin in the room is a kitchen bin????The shower was cold and I couldn’t get it warm. The decorating is sloppy (look at the emergency exit sign) and the wardrobe is a cheap hanging rail from Argos with primark hangars on it. All so easily fixed that would make a world of difference. It also closes at 10pm and it’s self in and out, no front desk or anyone on hand overnight. Just to be aware if that bothers you.

It’s a fabulous building with lots of history which has been retained. The bedroom was spacious, the bed comfy and clean. The fridge had water and Pepsi max which was thoughtful.

Stayed in May 2024

No hot water for a bath , no window to open in the room , felt like a sauna , no breakfast

Location , clean and not too pricey on the drinks

Stayed in May 2024

No hot water at all Only a quarter of toilet roll left, none extra provided, and very small bars towels. Plus no breakfast facilties, which h is odd considering lunch and food during the day is available

Great location

Stayed in May 2024

the breakfast was nice great location

Stayed in May 2024

Location was perfect a few minutes walk to the centre. Only stayed one night but the staff were very welcoming. Felt totally relaxed.

Stayed in May 2024

No sockets near mirrors, no iron. Tv remote didnt work. Was very hot, so do need fans in the rooms. Would have liked breakfast, but only available 10-11, it was explained it was due to staffing, I think the hotel side of the business is quite new, so we didn’t mind.

Location, everything new. Friendly and welcoming staff. Lovely building and spacious room and bathroom.

Stayed in May 2024