207 room 31c heating still was cold Reception controlling rooms heating

Big rooms

Stayed in April 2024

Room was very hot, no windows to open and even with the air conditioning on the lowest setting (16°) it was still very hot. We had to keep the door open to cool the room down.

Modern rooms with good lighting and facilities. Underfloor heating in the bathroom. Comfortable bedding.

Stayed in April 2024

Carpet was threadbare in places, and it hadn’t been vacuumed prior to our use. Rest of room was clean however. Main issue we had was the heating. Even on the lowest setting the room remained stiflingly hot affecting our sleep. Left the room literally dripping in sweat. Mentioned to reception on checkout who said they would address the issue.

So close to Wembley Arena and the shops and restaurants, just a few minutes walk. Friendly staff. Nice enough room. Good value for money considering the location and that we stayed when a big concert was on at the Arena. Lovely big comfy bed and nice bedding.

Stayed in April 2024

Rooms need a little tlc, carpets quite worn, door rattled when people walked past

Good location for Wembley, parking but quite a tight squeeze

Stayed in April 2024

Parking! No explanation before hand of how to access the back of hotel and enter. Really frustrating to be parking on a busy Wembley road and paying in order to sort this out. These should be on booking.com or other agents when booking plus £50 deposit was asked for which wasn't explained on telephoning before-hand. Reception staff seemed frustrated with other things at times but in general very helpful.

Excellent, generous breakfast, restaurant comfortable. Deluxe twin room was good size, big bathroom, beautiful shower. Everything modern though, no instructions on lighting or heating in the room though. Took some working out! As with all single beds in UK - too small! USA have small doubles and this room could have fitted those adequately. Great location for Ovo Arena and shops. Fridge in room was useful too.

Stayed in April 2024

Nothing

The room was very comfortable and clean . It had everything I required and I was pleasantly surprised with the quality of the facilities - fridge , tea, iron, safe, toiletries, room was cleaned the following day. After a stay in a poor quality hotel in the same vicinity it was a breath of fresh air to stay in a hotel on par with the other hotels I’ve stayed in outside of London and U.K.

Stayed in April 2024

The room was in need of a freshen up, there were a few marks on the ceiling and floor and a panel missing by the wardrobe. There was no window to open and the fan did not make the room cool enough.

The hotel has friendly, helpful staff and is a 5 minute walk to Wembley stadium. The room was a good size with lots of storage space, a good sized TV and tea and coffee provided. The different lighting levels and underfloor heating in the bathroom were a nice touch.

Stayed in April 2024

The bar was shut after an England football game. Really disappointed. eep

NA

Stayed in March 2024

Bar didn't open, but around that part of town, it's not too much of an issue! I suspect the prices were higher because of the football the following day. However, for the money I paid, I can't say it was worth it

Good size room, great for Wembley Arena and the stadium. Hot water was a bit unpredictable in the morning, though.

Stayed in March 2024

The fridge wasn't working and it wasn't fixed even tho they said they would do it.

The staff was friendly.

Stayed in March 2024

The drainage system in the bathroom seemed a bit clogged as well as there were very few channels on the tv. The staff seemed a bit frustrated when we first arrived.

The size of the room was amazing and it was so clean. It also had easy access to bus stations and train stations. It took only 30mins to get into central London.

Stayed in March 2024

The morning after our stay at breakfast. Staff were not so welcoming. Was not clear what was on offer for breakfast other than the continental laid out. No offer of the full English that we didn't know they did until paying afterwards and we had no time left to have one. Even though that's what we would have liked.

The bed and bedding was so comfortable. Wasn't any noise from outside. Greeted by a very nice man at the main desk on arrival.

Stayed in March 2024

The room was not clean, we found an ant on the bed which is appalling. The shower head was faulty.

I appreciated George at the reception as he recognised me as I’ve stayed at this hotel a few times now. I enjoy the quietness of the hotel & how close it is to local shops.

Stayed in March 2024

Room tends to get hot even with air con on lowest temperature so had to open balcony for air which is noisy

Very nice room with side balcony, clean and comfortable.

Stayed in March 2024

We had to ask to move rooms as we had someone blasting loud music into the early hours of the morning and the smell of weed in our bathroom! But we were moved and that guest was dealt with.

We were moved to a different room promptly after being kept awake until early hours, the new room we were moved to was amazing, very clean and comfortable!

Stayed in February 2024

Was quite run down, uncomfy beds and pillows. Could have done with the option of a later check out.

Location - close to the venue we were attending.

Stayed in February 2024

No bar or restaurant on site but lots within walking distance.

Great location Small (but bookable) car park on site.

Stayed in December 2023

Slight damages to property

Comfortable and quiet room

Stayed in February 2024

The bath was missing a plug

The price was good value for money

Stayed in February 2024

We asked for a double bed but got 2 singles, room was slightly dated

Good location to the stadium

Stayed in December 2023

N/A

N/A

Stayed in January 2024

Nothing

Location for Wembley arena and that it had a car park.

Stayed in December 2023

I stayed there on different occasions, sometimes the rooms were too small

The toilets and wifi

Stayed in February 2024

There was a continual smell of smoke in the lobby area. The hotel reception was far too hot. My room was freezing and I couldn’t find how to turn off the a/c which was noisy through the night. The lights went off completely as I was having a shower, which was scary as I could have easily slipped and hurt myself, there was a smell of stale smoke in my room, although very faint, and finally the electronic pads for controlling lights, were so bright it was like having a small light on. Quite annoying when looking for darkness.

Location, the staff and the cleanliness of my room

Stayed in February 2024