Our room was very tiny with a very tiny bathroom. We also overlooked the back of the property rather than a view of the park in front. The room was very stuffy so we had to opened the window and could hear all the street noise, as well as the trains coming and going from Paddington Station. There was no hairdryer in the room.

Thes staff are very friendly and helpful. The location is very convenient to Paddington Train Station - which was why we booked.

Stayed in May 2024

location to Paddington station

Stayed in April 2024

The bed was rock hard. The floor was softer!

Very close to the station and room was spacious and very clean.

Stayed in May 2024

Very small shower. If you are a big person, you will never fit. Room and shower reminds me of a typical room on a cruise.

Good location. Typical hotel in London

Stayed in May 2024

I wish that there had been screens on the windows and fans in the room It was very warm

No breakfast but lots of choices close by There was a coffee tea station which was free

Stayed in May 2024

Rooms are small but it’s London !

The place I always stay in London. Great location and nice staff

Stayed in March 2024

The noise from locals going home at 4:30 im the morning

The window overlooked the park

Stayed in May 2024

The coffee machine cup is a bit small

They try their best to change a better room for us

Stayed in April 2024

location. and welcome

What a pity single rooms are up many steps - 50 in fact for me. Happily a porter carried my case upwards!

Stayed in April 2024

I found the cleanliness of the room a bit lacking, but the overall facilities were quite clean.

The room was small, but all that was required for a single traveller that went exploring all day. The sink was a bonus, as was the little balcony. A filtered water tap (still and sparkling) was available in the lobby, which was a great money saver. Staff very really lovely and very helpful, one gentleman even carried my bag upstairs for me. The hotel is located in a couple of town houses with lots of character.

Stayed in April 2024

Tiny bathroom, however it was clean and the shower worked well. The bed was what would be called a Full-sized in the US so a bit small. No hairdryer.

Very well located for access to Paddington Station. We needed a room for one night in this location. It definitely met the need and was exactly as described.

Stayed in April 2024

Bathroom very small

Very friendly and close to Paddington

Stayed in April 2024

No tea/coffee facilities in room and machine in lobby was out of order.

Well positioned.

Stayed in April 2024

No breakfast offered or provided, no tea or coffee making facilities in the room, small room with a small bed and a tiny bathroom. No toiletries other than 1 toilet roll, no soap, shampoo etc. Definitely paying for the location as very basic room, expensive in my opinion.

Good location in pleasant square of streets. Handy for most of London, plenty of pubs, restaurants etc nearby. Place was clean but could do with some updating. Staff were pleasant and tried to be helpful.

Stayed in April 2024

No lift

Close to Paddington station

Stayed in April 2024

There were no tea and coffee facilities in the room. The facilities are on the second floor. I did not mind this but I understand some visitors would not.

The room was spotless, clean with plenty of space. They only provided one extra pillow. Nice view from the balcony. TV in room. The staff at the hotel are always happy and willing to talk and help. The location is PERFECT – a few minutes’ walk from Paddington Station (main or underground). There are plenty of local shops, cafes and restaurant directly outside hotel. The hotel does not provide breakfast but because we stay in Paddington often we eat at a place close to the hotel called La Tazza Café. The breakfast and service is first class and the staffs always remember us.

Stayed in April 2024

The bathroom was in the room so the other person could see you in the shower.

Location was perfect

Stayed in April 2024

Not an issue for us, but if you have issues carrying your luggage up three flights of stairs, this may not be the place for you.

Super convenient location, room big enough to swing a cat or two, comfy bed, surprisingly quiet.

Stayed in March 2024

Good place with nice view, quiet at night, room was small, but clean and hotel is really close to underground. Customer service was very kind.

Stayed in February 2024

Some of the refurbished rooms are better than others, the rooms that have the step into showers are not as nice as the well in showers.

Always a great stay, excellent location for central London, great value, clean and friendly stay.

Stayed in April 2024

Room was on the top floor so a little difficult to get to with luggage in hand going up narrow stairs. There was no headboard for the bed so a bit difficult to get comfy but it will do for an overnight stay.

A very good location near the station. Decent room.

Stayed in April 2024

The tube line runs directly under the hotel, it's not very loud but if you're a light sleeper or don't like the sensation of the vibrations/noise it might not suit you. For the price you're paying there aren't any breakfast facilities provided by the hotel, there is a tea/coffee facilities on the landing that is shared by all the guests staying in the hotel as well as a vending machine for snacks. Considering the price you're paying there should be tea/coffee facilities in the room. You have to leave your key at reception when leaving the hotel and it's given back to you when you return to the hotel. One of the evenings we were waiting a bit for someone to come back to reception to give us our key, the desk and key display is open to the area. I was tired (long day of activity) and simply got our key from the glass case (unlocked) and went to bed.

The location was perfect for what we needed, to be able to see London. The beds were comfortable and the rooms were serviced daily. The area was peaceful/quiet enough for London, I asked for a room overlooking the squares gardens. Paddington station is literally behind you and at the end of the road there are two hop on hop off tour buses for London. Plenty of restaurants and a hospital close by.

Stayed in April 2024

but noisy from the train station

modern, clean and comfortable

Stayed in March 2024

No coffee making facilities in room

Great location for Paddington.

Stayed in February 2024