Reviews of Smiths Hotel 3 stars
20-24 Knightstone Road, Weston-super-Mare, BS23 2AW, United Kingdom
#12 of 21 hotels in Weston-super-Mare
Guests' ChoiceReview score
Based on 1419 hotel reviews
7.8Score breakdown
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Cleanliness
8.3
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Comfort
8.3
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Location
9.3
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Facilities
7.9
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Staff
8.8
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Value for money
7.7
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Free WiFi
7.3
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Reviewed: 2 June 2024
Karen
United Kingdom1 review7.0Good- • Solo traveller
- • Single Room with Sea View
- • Stayed 4 nights
- • Submitted via mobile
The Buddha picture in my room.
The staff were really welcoming and the room was good.
Stayed in June 2024
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Reviewed: 30 May 2024
Edward
Ireland6 reviews8.0“enjoyable”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
no hot water
only issue i had was no hot water in the shower
Stayed in May 2024
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Reviewed: 28 May 2024
Susan
United Kingdom3 reviews8.0“Last minute break”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
- • Submitted via mobile
The hotel was close to all amenities and to parking. Choice of car parking depending on how much you wanted to pay. You gave the choice to eat in or out the menu including specials was very reasonably priced. There is also entertainment at the hotel.
Stayed in May 2024
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Reviewed: 26 May 2024
Alharbi
United Kingdom1 review8.0“It was lovely and the view was amazing”- • Leisure trip
- • Family with young children
- • Triple Room with Sea View
- • Stayed 1 night
- • Submitted via mobile
The shower needs a deep clean
It was a good location
Stayed in May 2024
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Reviewed: 24 May 2024
Karen
United Kingdom3 reviews8.0“Nice stay”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted via mobile
Bedrooms are a bit tired and in this day need more electrical sockets. Lift needs modernising
Great location- very central Public areas well kept
Stayed in May 2024
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Reviewed: 21 May 2024
John
United Kingdom6 reviews7.0“Disappointed expected more for price”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 1 night
- • Submitted via mobile
The rooms especially the 1st one we was given was in a poor condition broken shower tiles grubby grouting old furniture 2 odd lamps and view from window which was booked as city view was a small yard with overgrown weed dirty plant pot with an old deflated football and a dirty old sock on the window cill the replacement room was an improvement but shower head broken meant you had to hold it to shower Both rooms reasonably clean but let down by there disrepair
Staff were nice and friendly Restaurant food was excellent Position of hotel on the seafront was great
Stayed in May 2024
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Reviewed: 19 May 2024
Tracey
United Kingdom11 reviews1 helpful vote8.0“Great location and value for money”- • Leisure trip
- • Couple
- • Budget Double Room
- • Stayed 2 nights
- • Submitted via mobile
Meet and greet - or lack of it! Heating on full all night on hottest day of year so far.
Location and staff generally very friendly. Starter box for tea and coffee great idea.
Stayed in May 2024
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Reviewed: 16 May 2024
Paul
United Kingdom1 review7.0Good- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Full English breakfast was a bit dry. I wasn't impressed
Located across the road from the beach
Stayed in May 2024
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Reviewed: 14 May 2024
Kings
United Kingdom3 reviews9.0“Enjoyable stay good Hotel.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
- • Submitted via mobile
Shower was OK. But lacking a Grab rail if you 're not too steady. on your feet And the worst happens you're in trouble
N/a
Stayed in May 2024
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Reviewed: 14 May 2024
Mark
United Kingdom32 reviews3 helpful votes9.0“affordable, comfortable and central hotel”- • Business trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
good sized room facing the sea with enough facilities for what I needed for the night
Stayed in May 2024
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Reviewed: 13 May 2024
Boonie
United Kingdom12 reviews8.0“Lovely view”- • Leisure trip
- • Family with young children
- • Twin Room with Balcony and Sea View
- • Stayed 2 nights
- • Submitted via mobile
Balcony had lot of cig butt's scattered over it. Needed good sweep.
The balcony and view
Stayed in May 2024
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Reviewed: 13 May 2024
Cristina
United Kingdom1 review9.0Superb- • Leisure trip
- • Family with young children
- • Family Room (2 Adults + 2 Children)
- • Stayed 1 night
- • Submitted via mobile
Room to small and for £158/night we could at least have some water bottles:)
Clean, very close to the sea
Stayed in May 2024
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Reviewed: 10 May 2024
Simon
United Kingdom5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Triple Room with Balcony and Sea View
- • Stayed 1 night
- • Submitted via mobile
Breakfast was good with plenty of it
Stayed in May 2024
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Reviewed: 6 May 2024
Michael
Ireland1 review1 helpful vote8.0“Very nice and very well maintained staff very nice and h”- • Leisure trip
- • Family with young children
- • Budget Double Room
- • Stayed 2 nights
- • Submitted via mobile
Better ventilation
Breakfast very good staff very nice and friendly
Stayed in May 2024
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Reviewed: 6 May 2024
Lawrence
United Kingdom1 review8.0Very good- • Leisure trip
- • Couple
- • Double Room with Sea View
- • Stayed 2 nights
- • Submitted via mobile
Nothing the whole weekend was great
Yes very nice
Stayed in May 2024
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Reviewed: 5 May 2024
Brown
United Kingdom7 reviews8.0“Definitely will attend again”- • Leisure trip
- • Family with young children
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Dust behind the tv
Friendly staff and good sense of humour and made us feel at home Plenty of room in the room and plenty of showers equipment and a shower mat
Stayed in May 2024
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Reviewed: 1 May 2024
Stephen
France15 reviews1 helpful vote9.0Superb- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
There's nothing not to like about the hotel
Good value excellent food
Stayed in April 2024
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Reviewed: 26 April 2024
Lucius
United Kingdom7 reviews9.0“Tidy, seafront stay”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
Curtains looked like they had seen better days.
Room was clean, quiet and had everything I needed. The bed was comfy. I used the kettle. Shower worked well. It was a bargain. I would definitely stay again
Stayed in April 2024
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Reviewed: 25 April 2024
Kelly
United Kingdom9 reviews1 helpful vote8.0“Brilliant !! Stayed before will definitely stay again !!”- • Leisure trip
- • Group
- • Budget Double Room
- • Stayed 1 night
- • Submitted via mobile
Near property parking is £14:00 for 24hrs- should maybe get a discount but that’s no fault of the hotel. There is cheaper parking further away
Great location
Stayed in April 2024
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Reviewed: 25 April 2024
Keith
United Kingdom1 review8.0Very good- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
- • Submitted via mobile
I could hear my neighbour in the middle of the night.if u get my drift.
Thought all the staff I spoke to were very nice.
Stayed in April 2024
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Reviewed: 17 April 2024
Michael
United Kingdom1 review9.0“Great place, I keep coming back every week.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
No dinner at the restaurant. I have not experienced the breakfast at the hotel . I have only been able to book room only. Initially the smart TV, I was able to have Netflix on my account but now there is restrictions on broadband.
Very clean bedding and wash areas, toilet and shower mint, excellent shower pressure for exceptional shower experience. I love the place and since then I am a regular customer boing as a min 1 night every week.
Stayed in February 2024
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Reviewed: 17 April 2024
Martin
United Kingdom15 reviews8.0“OK stay for the price.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 2 nights
The WiFi was barely accessible and very slow. The room was right next to the lift which disturbed my peace & quiet at night when other guests were using it. (I made a point of not using it myself when I came back so I didn't disturb anyone.) The shower could have been warmer too.
The room was OK. It was relatively large.
Stayed in April 2024
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Reviewed: 15 April 2024
Karen
United Kingdom1 review7.0Good- • Leisure trip
- • Couple
- • Double Room with Balcony and Sea View
- • Stayed 3 nights
- • Submitted via mobile
It needs a bit of maintenance like the shower was very hot and couldn't change the temperature and sink tap sprays over you also the door seal has gone as the noise from the wind whistling through the frame was very loud and kept us awake.
The staff we met were very lovely and the views from the terrace was lovely. Also great location near places to eat and have a drink. Also right on the beach and near lots of shops. The rooms were nice and clean and liked the decor too would definitely recommend and also return .
Stayed in April 2024
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Reviewed: 15 April 2024
Thomas
South Korea5 reviews1 helpful vote8.0“A solid, well-priced, single room that exceeded my expectations during a busy Easter period.”- • Leisure trip
- • Solo traveller
- • Single Room
- • Stayed 1 night
For the price, the room exceeded my expectations. Perhaps the orientation of the bed could have buttressed the wall rather than have the single bed in the middle without support.
I thought the single room I booked for the night was much better than I thought, particularly as the room was much cheaper than several competitors. There were more services than I expected, and the welcome box of hot drink sachets and biscuits was a surprising lovely touch given the economical nature of the room. The reception staff were effective and helpful; the bar staff, however, also exceeded my expectations in friendliness and conservations. ‘Luke’, if he recall his name, was a lovely man, and a joy to converse with. If you are looking for a single room, temporary staff for the night, it would be hard to do better than this.
Stayed in April 2024
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